Research Paper

• Training, Organisational Commitment and Turnover Intention among Nigerian Civil Servants

  Nwokeiwu Johnson, Ziska Fields, Nwali Anthony Chukwuma

  1-15

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• The Relationship amongst Customer Satisfaction, Loyalty, Demographic and Tripographic1 Attributes: A Case of Star Rated Hotel Guests in Ethiopia

  Orthodox Tefera, Stephen Migiro

  16-29

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• Examining the Impact of Antecedents of Firm Performance on Companies in South Africa

  Elizabeth Chinomona

  30-42

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• Financial Inclusion and the Trade-Growth Nexus: Evidence from the Emerging Zimbabwean Economy

  Alexander Maune

  43-55

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• The Impact of Environmental Turbulence on Product Innovation in Small to Medium Enterprises in Harare, Zimbabwe

  Caroline Zimuto, Maxwell Sandada, Tinashe Chuchu, Tinashe Ndoro

  56-63

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• The Use of Modern Technology for Rural Industrialization and Its Implications on the Rural SMEs Economic Growth

  Lawrence Mpele LEKHANYA

  64-71

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• Determinants of Social Entrepreneurial Intentions of University Students in South Africa

  Olawale Fatoki

  72-80

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• Manager-Employee Relationships during Turbulent Times at a Gold Mine in South Africa

  Cecile Schultz, Reulene Küsel

  81-88

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• The Relationship between Health Outcomes and Household Socio-Economics Characteristics

  Steven Henry Dunga

  89-96

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• Investor Sentiment and Crash Risk in Safe Havens

  Adnen Ben Nasr, Matteo Bonato, Riza Demirer, Rangan Gupta

  97-108

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• Organisational Commitment and Job Satisfaction as Antecedents of Organisational Citizenship Behaviour

  Thembi Laura Motaung, Patrick Qena Radebe

  109-122

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• Measuring Literacy Gap in the World for Economic and Social Development: Evidence from Selected Countries and the Lessons Learned

  Gbolahan S. Osho, Arinola C. Ebalunode

  123-130

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• When Performance Management Fails: Attitudes and Perceptions of Staff at a Higher Education Institution

  Odwa Mntonintshi, Vuyokazi Mtembu

  131-140

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• The Nexus between Macro-Prudential Banking Regulation, Interest Rate Spread and Monetary Policy in South Africa

  Shayanewako Varaidzo Batsirai, Asrat Tsegaye, Yohane Khamfula

  141-151

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• Emotional Intelligence as a Moderator in the Relationship between Occupational Stress and Organizational Citizenship Behavior among Nigerian Graduate Employees

  John K. Aderibigbe, Themba Q. Mjoli

  152-163

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• Modelling Financial Contagion in the South African Equity Markets Following the Subprime Crisis

  Olivier Niyitegeka, Dev D. Tewari

  164-176

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• The Use of RONA/WACC as a Proxy for Investment Quality

  Martin Wichlinski, Rajendra Rajaram

  177-185

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