Unveiling the Key Drivers of Warehouse Performance: A Case Study from Malaysia’s Steel Stockist and Distribution Industry
Keywords:
Warehouse Management Performance, Space Utilization, Inbound Activities, Outbound Activities, Human Resource Management, Steel Industry
Abstract
Warehouse management performance is vital for operational efficiency, particularly in the steel stockist and distribution industry where handling large, heavy inventories presents logistical challenges. Many companies face inefficiencies that lead to higher costs, delayed deliveries, and reduced service quality. These setbacks highlight the need to identify factors driving warehouse performance. While prior studies examined warehouse components individually, limited research explores the combined effects of space utilization, inbound activities, outbound activities, and human resource management, especially in emerging markets like Malaysia.
This study investigates these relationships within a leading Malaysian steel stockist and distribution company. A quantitative design was employed, with data collected via structured questionnaires from 97 employees using stratified and convenience sampling. Data were analyzed through Pearson correlation and multiple regression.
Findings show all four variables positively correlate with warehouse performance; however, only outbound activities were statistically significant. Outbound logistics—picking, packing, and shipping—proved the strongest determinant of overall efficiency. While space planning, inbound flow control, and workforce optimization provide support, it is the effectiveness of outbound operations that fundamentally dictates warehouse success.
The study suggests managers should prioritize outbound excellence while aligning other operational areas to reinforce this focus. Practically, this means early warehouse development should emphasize efficient shipping processes, with complementary improvements in space and workforce management.
This research contributes to both academia and industry by identifying operational drivers that enhance warehouse performance, offering insights for managers seeking competitiveness in high-demand sectors.
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References
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Audi, A., & Raage, Y. (2020). Enhancement of in-and outbound logistics flows?:A case study at Dagab Inköp & Logistik AB. (Master Thesis), JönKöping University.
Awashreh, R., Hamid, A., Mohamed, B. E., & Al Farsi, H. (2024). The impact of logistics management on logistics service performance: A study on maritime transportation services in Oman. Uncertain Supply Chain Management, 12(4), 2113–2122.
Baker P. & Canessa, M. (2009). Warehouse design: a structured approach. European Journal of Operational Research, 193(2), 425–436.
Batista, V., Nakano, D., & Muniz, J. (2024). The human resources and knowledge management in- Operations Management framework. Production, 34, 1–17.
Batool, M., Nadim, M., Saeed, D. A. F., Wadood, F., Quresh, M., & Pucelj, D. M. (2023). Human Resource Strategy: Enhancing Organizational Performance Through Effective Hrm. PalArch’s Journal of Archaeology of Egypt / Egyptology, 20(2), 1556–1573.
Byberg, C., & Nylander, M. (2023). Managing Demand Fluctuations: Distribution Strategies as Risk Mitigation Tools An analysis of a case company’s current risk mitigation strategies and two logistics postponement strategies. (Master Thesis), Chalmers University of Technology.
Cen, C. C. (2023). Maximizing Business Success?: The Influence of Human Resource Management Practices , Cost-Efficient Supply Chain Management , and Top Management Support on Financial Performance. AgBioForum, 25(1), 242–254.
Charoenmetta, P. (2023). Improvement Of Instruments Utilization A Case Study Of Global Medical Device Company. Journal of Supply Chain Management: Research & Practice, 17(1), 41–51.
Chong, L.Y.A, Lo, Y.K.C, & Weng, X. (2019). The business value of IT investments on supply chain: A contingency perspective. Journal of Business Research, 95, 326–335.
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Falari, S. R., Hafshjani, K. F., & Kazemi, M. A. A. (2024). Smart multi-commodity location-routing model for perishable goods with an emphasis on big data under uncertainty and congestion. Interdisciplinary Journal of Management Studies, 17(2), 653–668.
Faveto, A., Traini, E., Bruno, G., & Chiabert, P. (2024). Review-based method for evaluating key performance indicators: an application on warehouse system. International Journal of Advanced Manufacturing Technology, 130(1–2), 297–310.
Fischer, C. (2021). Real-effort survey designs: Open-ended questions to overcome the challenge of measuring behavior in surveys. Journal of Trial and Error, 2(1), 44–53.
Gamel, S. A., Hassan, E., El-Rashidy, N., & Talaat, F. M. (2024). Exploring the effects of pandemics on transportation through correlations and deep learning techniques. Multimedia Tools and Applications, 83(3), 7295–7316.
Georgise, F., Assefa, B., & Bekele, H. (2020). Design of alternative warehouse layout for efficient space utilization: A case of modjo dry port. Advances In Industrial Engineering And Management (AIEM), 9(1), 6–13.
Gu, J., Goetschalckx, M., & McGinnis, L. F. (2010). Research on warehouse operation: A comprehensive review. European Journal of Operational Research, 203(3), 539–549.
Hadiyanto, Mukminin, A., Makmur;, Hidayat, M., & Failasofah. (2013). Teaching in a Digital Era: English Lecturers’ Readiness toward the Internet Use in Teaching and Learning at Selected Higher Education Institutions in Indonesia Implimentasi Metode Blended Cooperative E-learning dalam Proses Pengajaran dan Pembelajaran Pad. 9(2), 113–124.
Helm, M., Malikova, A., & Kembro, J. (2023). Rooting out the root causes of order fulfilment errors: a multiple case study. International Journal of Production Research, 1–19.
Hu, X., & Weisel, E. (2020). Inbound Logistics Optimization. (Master Thesis), Massachusette Institute of Technology.
Jaghbeer, Y., Hanson, R., & Johansson, M. I. (2020). Automated order picking systems and the links between design and performance: a systematic literature review. International Journal of Production Research, 58(15), 4489–4505.
Jermsittiparsert, K., Sutduean, J., & Sriyakul, T. (2019). Role of warehouse attributes in supply chain warehouse efficiency in Indonesia. International Journal of Innovation, Creativity and Change, 5(2), 786–802.
Judijanto, L., & Iswanto, J. (2024). Analysis of the Impact of HR Development Policies , Work Culture , and Organizational Performance on Competitive Advantage in the Manufacturing Industry in Indonesia. West Science Social and Humanities Studies, 02(03), 391–400.
Kalaiarasan, R., Agrawal, T. K., Olhager, J., Wiktorsson, M., & Hauge, J. B. (2023). Supply chain visibility for improving inbound logistics: a design science approach. International Journal of Production Research, 61(15), 5228–5243.
Kanike, U. K. (2023). Factors disrupting supply chain management in manufacturing industries. Journal of Supply Chain Management Science, 4(1–2), 1–24.
Kellermayr-Scheucher, M., Niedermeier, M., & Brandtner, P. (2023). Applications and perceptions of workforce management systems for warehouse operation-results and findings from expert interviews. Procedia Computer Science, 219, 255–262.
Khan, M. G., Ul Huda, N., & Uz Zaman, U. K. (2022). Smart Warehouse Management System: Architecture, Real-Time Implementation and Prototype Design. Machines, 10(2), 1–21.
Kramarz, M. (2023). Barriers to innovation in warehouse management – case study. Scientific Papers of Silesian University of Technology Organization and Management Series, 180, 236–259.
Lawrence, J., & Gabriel, A. (2024). Transforming Warehouse Operations?: A Comprehensive Guide to Modern Management Systems. International Journal of Advanced Engeering Technologies and Innovations, 01(03), 554–580.
Li, L. (2022). Reskilling and Upskilling the Future-ready Workforce for Industry 4.0 and Beyond. Information Systems Frontiers, 26(5), 1697–1712.
Mabotja, T. (2024). Revitalizing warehouse management to enhance global manufacturing competitiveness: insights from South Africa. International Journal of Research in Business and Social Science, 13(1), 108–120.
Manaviriyaphap, W. (2024). AI-Driven Optimization Techniques in Warehouse Operations?: Inventory , Space , and Workflow Management. Journal of Social Science and Multidisciplinary Research, 1(4), 1–20.
Marchet, G., Melacini, M., Perotti, S., & Tappia, E. (2021). Designing efficient warehouse systems in omnichannel retail. International Journal of Physical Distribution & Logistics Management, 51(1), 4–30.
Michlowicz, E. (2024). Methodology of Evaluating Finished Goods Warehouse Performance Through Lean Methods. Archives of Transport, 70(2), 43–64.
Minner, S. (2019). Inbound Logistics. Operations, Logistics and Supply Chain Management, 233–249.
Mohamud, I. H., Abdul Kafi, M., Shahron, S. A., Zainuddin, N., & Musa, S. (2023). The Role of Warehouse Layout and Operations in Warehouse Efficiency: A Literature Review. Journal Europeen Des Systemes Automatises, 56(1), 61–68.
Morgan, K. &. (1970). Sample Size Determination Using Krejcie and Morgan. Kenya Projects Organization (KENPRO), February, 1–4.
Mostafa, N. A., & Eldebaiky, O. (2023). A Sustainable Two-Echelon Logistics Model with Shipment Consolidation. Logistics, 7(18), 1–14.
Nagamani, T. K. V., & Nikhitha, G. (2023). A Theritocal Concept on Recruitment and Selection Process. Journal of Engineering Sciences, 14(02), 186–198.
Narasimhan, R., Swink, M., & Kim, S. W. (2021). Disentangling operational capabilities for mass customization: The role of flexibility and agilityNo Title. Journal of Operations Management, 67(4), 367–388.
Nasereddin, A. Y. (2024). A comprehensive survey of contemporary supply chain management practices in charting the digital age revolution. Uncertain Supply Chain Management, 12(2), 1331–1352.
Nurhasan, A., Hariadi, A., & Purwanto, D. (2023). Enhancing Inbound Logistics Performance for Steel Coil Materials Through Risk Assessment?: A Case Study at PT MIH. United International Journal for Research & Technology, 05(04), 4–12.
Odeyinka, O. F., & Omoegun, O. G. (2023). Warehouse Operations: An Examination of Traditional and Automated Approaches in Supply Chain Management. IntechOpen, 1–16.
Özbek, D. K. G. K. (2023). Agile Approaches of Businesses in Logistics and Supply Chain. International Conference on Eurasian Economies 2023, 413–419.
Prakhova, ?., & Chaplynska, N. (2022). HR MANAGEMENT OF TNCs (on the basis of SC Kuehne+Nagel). Business, Economics, Sustainability, Leadership and Innovation, 2022(8), 47–66.
Rakhimova, S. (2024). Prospects for modernization of social and labor relations and reduction of conflicts and social tensions in the workplace. Journal of Economics, Innovative Management and Entrepreneurship, 1(1), 3–17.
Ramaa, A., Subramanya, K. ., & Rangaswamy, T. . (2012). Impact of Warehouse Management in Supply Chain. International Journal of Computer Applications, 54(1), 14–20.
Rasing, A. (2024). The integration of crossdocking facilities in an existing outbound logistic network. (Master Thesis), University of Twente.
Rejeb, A., Keogh, J. G., & Treiblmaier, H. (2019). Leveraging the Internet of Things and Blockchain in SC.pdf. Future Internet, 11(161), 1–22.
Richards, G. (2017). Warehouse Management: A complete guide to improving efficiency and minimizng costs in the modern warehouse. In Warehouse Management (2nd ed.). Kogan Page Publishers.
Ruthramathi, R., & Sivakumar, D. V. (2023). Digital Technology and Innovations in the Changing World. International Journal of Emerging Knowledge Studies, 02(04), 87–98.
Sadeghi, M., Nikfar, M., & Rad, F. M. (2024). Optimizing warehouse operations for environmental sustainability: A simulation study for reducing carbon emissions and maximizing space utilization. Journal of Future Sustainability, 4(1), 35–44.
Sharma, S. (2024). Implementation of Knowledge Management in Universities of India. International Research Journal on Advanced Engineering and Management, 02(04), 766–773.
Sharma, V., & Dave, R. (2024). A Comprehensive Review Of Ecommerce Supply Chain Management. International Journal OfComputer Techniques, 11(2), 1–5.
Shimels, D. (2019). The Effectiveness of Warehousing Management – “ A case of ( 3F ) Finfine Furniture Factory (Master Thesis), St. Mary’s University.
Sun, Y., & Jung, H. (2024). Machine Learning ( ML ) Modeling , IoT , and Optimizing Organizational Operations through Integrated Strategies?: The Role of Technology and Human Resource Management. Sustainability, 16(16), 1–27.
Tien, N. H., Anh, D. B. H., & Thue, T. D. (2021). Global Supply Chain and Logistics. Academic Publications, 162.
Tubis, A. A., & Rohman, J. (2023). Intelligent Warehouse in Industry 4.0—Systematic Literature Review. Sensors, 23(8), 1–28.
Vaka, D. K. (2024). Integrating Inventory Management and Distribution: A Holistic Supply Chain Strategy. International Journal of Managing Value and Supply Chains, 15(2), 13–23.
Vatumalae, V., Rajagopal, P., & Kaliani Sundram, V. P. (2020). Warehouse Management System of a Third Party Logistics Provider in Malaysia. International Journal of Economics and Finance, 12(9), 73–82.
Wang, D., Mao, W., Zhao, C., Wang, F., & Hu, Y. (2023). The cross-level effect of team safety-specific transformational leadership on workplace safety behavior: The serial mediating role of team safety climate and team safety motivation. Journal of Safety Research, 87, 285–296.
Womack, J. P., & Jones, D. T. (1997). Lean Thinking—Banish Waste and Create Wealth in your Corporation. Journal of the Operational Research Society, 48(11), 1148–1148.
Zennaro, I., Finco, S., Calzavara, M., & Persona, A. (2022). Implementing E-Commerce from Logistic Perspective: Literature Review and Methodological Framework. Sustainability (Switzerland), 14(2), 1–37.
Alshurideh, M. T., Al Kurdi, B., Alzoubi, H. M., Ghazal, T. M., Said, R. A., AlHamad, A. Q., Hamadneh, S., Sahawneh, N., & Al-kassem, A. H. (2022). Fuzzy assisted human resource management for supply chain management issues. Annals of Operations Research, 326.
Althubaiti, A. (2023). Sample size determination: A practical guide for health researchers. Journal of General and Family Medicine, 24(2), 72–78.
Amosu, O. R., Kumar, P., Ogunsuji, Y. M., & Oni, S. (2024). AI-driven demand forecasting?: Enhancing inventory management and customer satisfaction. World Journal of Advanced Research and Reviews, 23(2), 708–719.
Andiyappillai, N. (2020). Factors Influencing the Successful Implementation of the Warehouse Management System (WMS). International Journal of Computer Applications, 177(32), 21–25.
Audi, A., & Raage, Y. (2020). Enhancement of in-and outbound logistics flows?:A case study at Dagab Inköp & Logistik AB. (Master Thesis), JönKöping University.
Awashreh, R., Hamid, A., Mohamed, B. E., & Al Farsi, H. (2024). The impact of logistics management on logistics service performance: A study on maritime transportation services in Oman. Uncertain Supply Chain Management, 12(4), 2113–2122.
Baker P. & Canessa, M. (2009). Warehouse design: a structured approach. European Journal of Operational Research, 193(2), 425–436.
Batista, V., Nakano, D., & Muniz, J. (2024). The human resources and knowledge management in- Operations Management framework. Production, 34, 1–17.
Batool, M., Nadim, M., Saeed, D. A. F., Wadood, F., Quresh, M., & Pucelj, D. M. (2023). Human Resource Strategy: Enhancing Organizational Performance Through Effective Hrm. PalArch’s Journal of Archaeology of Egypt / Egyptology, 20(2), 1556–1573.
Byberg, C., & Nylander, M. (2023). Managing Demand Fluctuations: Distribution Strategies as Risk Mitigation Tools An analysis of a case company’s current risk mitigation strategies and two logistics postponement strategies. (Master Thesis), Chalmers University of Technology.
Cen, C. C. (2023). Maximizing Business Success?: The Influence of Human Resource Management Practices , Cost-Efficient Supply Chain Management , and Top Management Support on Financial Performance. AgBioForum, 25(1), 242–254.
Charoenmetta, P. (2023). Improvement Of Instruments Utilization A Case Study Of Global Medical Device Company. Journal of Supply Chain Management: Research & Practice, 17(1), 41–51.
Chong, L.Y.A, Lo, Y.K.C, & Weng, X. (2019). The business value of IT investments on supply chain: A contingency perspective. Journal of Business Research, 95, 326–335.
Ellithy, K., Salah, M., Fahim, I. S., & Shalaby, R. (2024). AGV and Industry 4.0 in warehouses: a comprehensive analysis of existing literature and an innovative framework for flexible automation. International Journal of Advanced Manufacturing Technology, 134, 15–38.
Falari, S. R., Hafshjani, K. F., & Kazemi, M. A. A. (2024). Smart multi-commodity location-routing model for perishable goods with an emphasis on big data under uncertainty and congestion. Interdisciplinary Journal of Management Studies, 17(2), 653–668.
Faveto, A., Traini, E., Bruno, G., & Chiabert, P. (2024). Review-based method for evaluating key performance indicators: an application on warehouse system. International Journal of Advanced Manufacturing Technology, 130(1–2), 297–310.
Fischer, C. (2021). Real-effort survey designs: Open-ended questions to overcome the challenge of measuring behavior in surveys. Journal of Trial and Error, 2(1), 44–53.
Gamel, S. A., Hassan, E., El-Rashidy, N., & Talaat, F. M. (2024). Exploring the effects of pandemics on transportation through correlations and deep learning techniques. Multimedia Tools and Applications, 83(3), 7295–7316.
Georgise, F., Assefa, B., & Bekele, H. (2020). Design of alternative warehouse layout for efficient space utilization: A case of modjo dry port. Advances In Industrial Engineering And Management (AIEM), 9(1), 6–13.
Gu, J., Goetschalckx, M., & McGinnis, L. F. (2010). Research on warehouse operation: A comprehensive review. European Journal of Operational Research, 203(3), 539–549.
Hadiyanto, Mukminin, A., Makmur;, Hidayat, M., & Failasofah. (2013). Teaching in a Digital Era: English Lecturers’ Readiness toward the Internet Use in Teaching and Learning at Selected Higher Education Institutions in Indonesia Implimentasi Metode Blended Cooperative E-learning dalam Proses Pengajaran dan Pembelajaran Pad. 9(2), 113–124.
Helm, M., Malikova, A., & Kembro, J. (2023). Rooting out the root causes of order fulfilment errors: a multiple case study. International Journal of Production Research, 1–19.
Hu, X., & Weisel, E. (2020). Inbound Logistics Optimization. (Master Thesis), Massachusette Institute of Technology.
Jaghbeer, Y., Hanson, R., & Johansson, M. I. (2020). Automated order picking systems and the links between design and performance: a systematic literature review. International Journal of Production Research, 58(15), 4489–4505.
Jermsittiparsert, K., Sutduean, J., & Sriyakul, T. (2019). Role of warehouse attributes in supply chain warehouse efficiency in Indonesia. International Journal of Innovation, Creativity and Change, 5(2), 786–802.
Judijanto, L., & Iswanto, J. (2024). Analysis of the Impact of HR Development Policies , Work Culture , and Organizational Performance on Competitive Advantage in the Manufacturing Industry in Indonesia. West Science Social and Humanities Studies, 02(03), 391–400.
Kalaiarasan, R., Agrawal, T. K., Olhager, J., Wiktorsson, M., & Hauge, J. B. (2023). Supply chain visibility for improving inbound logistics: a design science approach. International Journal of Production Research, 61(15), 5228–5243.
Kanike, U. K. (2023). Factors disrupting supply chain management in manufacturing industries. Journal of Supply Chain Management Science, 4(1–2), 1–24.
Kellermayr-Scheucher, M., Niedermeier, M., & Brandtner, P. (2023). Applications and perceptions of workforce management systems for warehouse operation-results and findings from expert interviews. Procedia Computer Science, 219, 255–262.
Khan, M. G., Ul Huda, N., & Uz Zaman, U. K. (2022). Smart Warehouse Management System: Architecture, Real-Time Implementation and Prototype Design. Machines, 10(2), 1–21.
Kramarz, M. (2023). Barriers to innovation in warehouse management – case study. Scientific Papers of Silesian University of Technology Organization and Management Series, 180, 236–259.
Lawrence, J., & Gabriel, A. (2024). Transforming Warehouse Operations?: A Comprehensive Guide to Modern Management Systems. International Journal of Advanced Engeering Technologies and Innovations, 01(03), 554–580.
Li, L. (2022). Reskilling and Upskilling the Future-ready Workforce for Industry 4.0 and Beyond. Information Systems Frontiers, 26(5), 1697–1712.
Mabotja, T. (2024). Revitalizing warehouse management to enhance global manufacturing competitiveness: insights from South Africa. International Journal of Research in Business and Social Science, 13(1), 108–120.
Manaviriyaphap, W. (2024). AI-Driven Optimization Techniques in Warehouse Operations?: Inventory , Space , and Workflow Management. Journal of Social Science and Multidisciplinary Research, 1(4), 1–20.
Marchet, G., Melacini, M., Perotti, S., & Tappia, E. (2021). Designing efficient warehouse systems in omnichannel retail. International Journal of Physical Distribution & Logistics Management, 51(1), 4–30.
Michlowicz, E. (2024). Methodology of Evaluating Finished Goods Warehouse Performance Through Lean Methods. Archives of Transport, 70(2), 43–64.
Minner, S. (2019). Inbound Logistics. Operations, Logistics and Supply Chain Management, 233–249.
Mohamud, I. H., Abdul Kafi, M., Shahron, S. A., Zainuddin, N., & Musa, S. (2023). The Role of Warehouse Layout and Operations in Warehouse Efficiency: A Literature Review. Journal Europeen Des Systemes Automatises, 56(1), 61–68.
Morgan, K. &. (1970). Sample Size Determination Using Krejcie and Morgan. Kenya Projects Organization (KENPRO), February, 1–4.
Mostafa, N. A., & Eldebaiky, O. (2023). A Sustainable Two-Echelon Logistics Model with Shipment Consolidation. Logistics, 7(18), 1–14.
Nagamani, T. K. V., & Nikhitha, G. (2023). A Theritocal Concept on Recruitment and Selection Process. Journal of Engineering Sciences, 14(02), 186–198.
Narasimhan, R., Swink, M., & Kim, S. W. (2021). Disentangling operational capabilities for mass customization: The role of flexibility and agilityNo Title. Journal of Operations Management, 67(4), 367–388.
Nasereddin, A. Y. (2024). A comprehensive survey of contemporary supply chain management practices in charting the digital age revolution. Uncertain Supply Chain Management, 12(2), 1331–1352.
Nurhasan, A., Hariadi, A., & Purwanto, D. (2023). Enhancing Inbound Logistics Performance for Steel Coil Materials Through Risk Assessment?: A Case Study at PT MIH. United International Journal for Research & Technology, 05(04), 4–12.
Odeyinka, O. F., & Omoegun, O. G. (2023). Warehouse Operations: An Examination of Traditional and Automated Approaches in Supply Chain Management. IntechOpen, 1–16.
Özbek, D. K. G. K. (2023). Agile Approaches of Businesses in Logistics and Supply Chain. International Conference on Eurasian Economies 2023, 413–419.
Prakhova, ?., & Chaplynska, N. (2022). HR MANAGEMENT OF TNCs (on the basis of SC Kuehne+Nagel). Business, Economics, Sustainability, Leadership and Innovation, 2022(8), 47–66.
Rakhimova, S. (2024). Prospects for modernization of social and labor relations and reduction of conflicts and social tensions in the workplace. Journal of Economics, Innovative Management and Entrepreneurship, 1(1), 3–17.
Ramaa, A., Subramanya, K. ., & Rangaswamy, T. . (2012). Impact of Warehouse Management in Supply Chain. International Journal of Computer Applications, 54(1), 14–20.
Rasing, A. (2024). The integration of crossdocking facilities in an existing outbound logistic network. (Master Thesis), University of Twente.
Rejeb, A., Keogh, J. G., & Treiblmaier, H. (2019). Leveraging the Internet of Things and Blockchain in SC.pdf. Future Internet, 11(161), 1–22.
Richards, G. (2017). Warehouse Management: A complete guide to improving efficiency and minimizng costs in the modern warehouse. In Warehouse Management (2nd ed.). Kogan Page Publishers.
Ruthramathi, R., & Sivakumar, D. V. (2023). Digital Technology and Innovations in the Changing World. International Journal of Emerging Knowledge Studies, 02(04), 87–98.
Sadeghi, M., Nikfar, M., & Rad, F. M. (2024). Optimizing warehouse operations for environmental sustainability: A simulation study for reducing carbon emissions and maximizing space utilization. Journal of Future Sustainability, 4(1), 35–44.
Sharma, S. (2024). Implementation of Knowledge Management in Universities of India. International Research Journal on Advanced Engineering and Management, 02(04), 766–773.
Sharma, V., & Dave, R. (2024). A Comprehensive Review Of Ecommerce Supply Chain Management. International Journal OfComputer Techniques, 11(2), 1–5.
Shimels, D. (2019). The Effectiveness of Warehousing Management – “ A case of ( 3F ) Finfine Furniture Factory (Master Thesis), St. Mary’s University.
Sun, Y., & Jung, H. (2024). Machine Learning ( ML ) Modeling , IoT , and Optimizing Organizational Operations through Integrated Strategies?: The Role of Technology and Human Resource Management. Sustainability, 16(16), 1–27.
Tien, N. H., Anh, D. B. H., & Thue, T. D. (2021). Global Supply Chain and Logistics. Academic Publications, 162.
Tubis, A. A., & Rohman, J. (2023). Intelligent Warehouse in Industry 4.0—Systematic Literature Review. Sensors, 23(8), 1–28.
Vaka, D. K. (2024). Integrating Inventory Management and Distribution: A Holistic Supply Chain Strategy. International Journal of Managing Value and Supply Chains, 15(2), 13–23.
Vatumalae, V., Rajagopal, P., & Kaliani Sundram, V. P. (2020). Warehouse Management System of a Third Party Logistics Provider in Malaysia. International Journal of Economics and Finance, 12(9), 73–82.
Wang, D., Mao, W., Zhao, C., Wang, F., & Hu, Y. (2023). The cross-level effect of team safety-specific transformational leadership on workplace safety behavior: The serial mediating role of team safety climate and team safety motivation. Journal of Safety Research, 87, 285–296.
Womack, J. P., & Jones, D. T. (1997). Lean Thinking—Banish Waste and Create Wealth in your Corporation. Journal of the Operational Research Society, 48(11), 1148–1148.
Zennaro, I., Finco, S., Calzavara, M., & Persona, A. (2022). Implementing E-Commerce from Logistic Perspective: Literature Review and Methodological Framework. Sustainability (Switzerland), 14(2), 1–37.
Published
2025-09-13
How to Cite
Boon, T. K., & Anis, A. (2025). Unveiling the Key Drivers of Warehouse Performance: A Case Study from Malaysia’s Steel Stockist and Distribution Industry. Information Management and Business Review, 17(3(I), 412-425. https://doi.org/10.22610/imbr.v17i3(I).4669
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Section
Research Paper
Copyright (c) 2025 Tan Kian Boon, Azilah Anis
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