Information Management and Business Review

E-Wallets Unplugged: Navigating Benefits and Challenges in a Post-Pandemic World

Rohaiza Kamis — 2024-11-25

The COVID-19 pandemic has expedited the utilization of digital payment alternatives, with e-wallets becoming a significant component of the financial ecosystem. This study examines the diverse benefits and challenges of e-wallets in a post-pandemic context. The researchers conducted a systematic literature review (SLR) of peer-reviewed academic papers utilizing the Emerald Insights database. Forty-four articles published between January 2021 and September 2024 were reviewed, highlighting the study's benefits and challenges. The findings indicate that e-wallets enhance financial inclusion, promote convenience and accessibility, stimulate business and economic growth, support the digital economy, facilitate technological integration, and improve consumer convenience, especially in an increasingly cashless environment. Nonetheless, the study also examines the substantial challenges associated with this swift digital transformation, encompassing security issues, poor adoption rates, insufficient knowledge, trust deficits, regulatory hurdles, feature limitations, and user attitude challenges. This study seeks to elucidate the changing function of e-wallets in influencing the future of commerce through a thorough investigation. The study offers recommendations for e-wallet providers, policymakers, and researchers to successfully manage the complexity of e-wallet adoption, enhancing benefits while resolving the inherent challenges.

University Students’ Spending Behavior from the Perspective of Entrepreneurship Students

Siti Daleela Mohd Wahid — 2024-11-25

Investigating spending behavior among students is essential, particularly in understanding how they allocate funds toward academic priorities. This article aims to explore students' spending habits and the key practices that influence the allocation of semester-based educational funding. The study adopts a quantitative, cross-sectional approach, with 501 respondents selected from six higher education institutions in Melaka through a quota sampling technique. Data analysis was conducted using IBM SPSS software (version 28.0). The results indicate that both financial management knowledge and peer influence have a positive impact on students' spending behavior. This research contributes to the literature by enhancing the understanding of spending behavior patterns across the institutions studied, while also offering practical insights for higher learning institutions (HLIs) in Malaysia and their students. Limitations and suggestions for future research are also addressed.

Evaluating Learning Engagement in MyPerjuangan Game-Based Learning Using E-Game Flow: A Case Study of History Education in Malaysia

Nor Intan Shafini Nasaruddin — 2024-11-25

Passing the History subject in Malaysia is compulsory for students who want to receive the Sijil Pelajaran Malaysia (SPM) certificate. Traditional teaching methods, often focused on rote memorization, have led to disengagement and low enjoyment among students. This research addresses the need for improved learning engagement and information management by developing MyPerjuangan, a game-based learning platform focusing on Malaya's Japanese occupation. The aim is to evaluate the effectiveness of game-based learning in managing educational content and enhancing student engagement in history education. The study developed the platform using the Game Development Life Cycle (GDLC) methodology. It employed the E-Game Flow model to evaluate user experience across several dimensions: concentration, feedback, goal clarity, and knowledge improvement. Data were collected through a survey of 10 respondents, consisting of teachers and students, with an overall satisfaction rate of 94.3%. The mean values for key factors such as concentration (92%) and knowledge improvement (100%) indicate high levels of engagement and effective information management within the platform. These findings suggest that MyPerjuangan successfully manages and delivers historical information engagingly, significantly improving students’ interaction with the material. However, limitations such as the small sample size and the platform’s exclusivity to desktop use were identified. Future research should expand the study to a larger, more diverse sample and explore multi-platform accessibility to enhance the system's scalability. In conclusion, game-based learning is valuable for improving educational content management and student engagement in history education.

Let’s Upcycle: Upcycling Awareness Mobile Application Using Game-based Learning Approach

Azlin binti Dahlan — 2024-11-25

Upcycling involves reusing materials to create new products, enhancing their value and helping to reduce waste. However, a lack of knowledge and awareness about upcycling can hinder its adoption, presenting a significant challenge. To address this issue, the "Let’s Upcycle" mobile game application was developed to raise awareness and offer practical upcycling ideas to the general public. The application employs a game-based learning approach combined with gamification and was created using the ADDIE methodology to streamline the development process. The project's effectiveness was assessed through a User Experience Questionnaire, which yielded positive feedback of 91.1 percent regarding overall user experience. However, the app has some limitations, such as being available only in English and compatible solely with Android devices. Future updates will aim to address these issues.

Enhancing Hajj Education through Interactive Multimedia Game-Based Learning

Mohd Shukor bin Abd Rahman — 2024-11-25

The Hajj pilgrimage, a fundamental aspect of Islamic education, often lacks engaging educational tools to convey its experiential and cultural significance. However, traditional methods fail to bridge the gap between theoretical knowledge and practical understanding. Therefore, this study presents the development and evaluation of the “Islamic Insight: Hajj Board Game,” an interactive 2D Game-Based Learning (GBL) tool designed to educate students about the Hajj pilgrimage. The game was developed using Agile methodology, incorporating Unity, Canva, and Microsoft Visual Studio tools. The primary objectives were to design a comprehensive storyboard, create the game, and evaluate user experience. The evaluation phase utilized the Game Experience Questionnaire (GEQ) to gather insights from 39 respondents. The GEQ results indicated a positive reception, with high ratings in competence (mean = 4.26) and immersion (mean = 3.85). Participants found the game engaging and educational, with positive affect scoring a mean of 3.35. However, the challenge aspect received a moderate rating (mean = 2.58), and the negative effect was low (mean = 2.18), suggesting minimal negative emotions during gameplay. Overall, the Hajj Board Game successfully provided an engaging and informative experience, enhancing students’ understanding of the Hajj pilgrimage. Future research should focus on improving accessibility and expanding the game to mobile platforms to reach a broader audience.

Exploring the Influence of Reels and Short Videos on Hiking Motivation

Nor Intan Shafini Nasaruddin — 2024-11-25

This study investigates the influence of reels and short hiking videos on hiking motivation and interest among hikers. This research examines how reels and short videos affect individuals' motivation to participate in hiking. The popularity of social media platforms like Instagram and TikTok has transformed how people perceive and engage with outdoor activities. This study explores how short-form video content influences participants' attitudes and motivation toward hiking by surveying the hikers. The results indicate that visually appealing content significantly boosts motivation, encourages outdoor exploration, and fosters a sense of community among viewers. These findings highlight the potential of social media as a powerful marketing tool for promoting outdoor activities and provide valuable insights for organizers aiming to increase participation in hiking and other nature-related pursuits.

“ANXISCAPE”: An Adventure in Conquering Anxiety Via Game-Based Learning For Students

Mohd Nabil Zulhemay — 2024-11-25

This study discusses the development and evaluation of a Game-Based Learning (GBL) application designed to educate students about anxiety disorders. The study addresses the challenge of engaging students in mental health education by creating an interactive game called “AnxiScape” using the Game Development Life Cycle (GDLC) methodology. The game aims to enhance students’ understanding of anxiety through an enjoyable and immersive experience. Evaluation results, based on the E-Game Flow Model and Heuristic Evaluation, indicate high levels of user enjoyment (90%) and usability (85.4%), demonstrating the game’s effectiveness in capturing attention, providing feedback, and improving knowledge. Integrating educational content with interactive elements can significantly enhance learning outcomes. The study suggests future improvements to optimize the game’s performance and balance educational depth with user engagement.

Effectiveness of YouTube Videos in Learning Database Courses among University Students

Nor Intan Shafini Nasaruddin — 2024-11-25

This research explores the effectiveness of YouTube videos as supplementary resources for students studying database subjects. With the growing use of digital media in education, it is vital to understand how these resources impact learning outcomes. Using a mixed-methods approach, the study collects quantitative data through surveys and qualitative insights through interviews. The results indicate that YouTube videos significantly improve students' understanding, engagement, and retention of database concepts. The study concludes with recommendations for educators on effectively incorporating YouTube into their teaching strategies. This paper investigates the effectiveness of YouTube videos as a learning tool for students studying database subjects. With the increasing availability of online resources, it is essential to evaluate how these resources impact student learning outcomes. The study utilizes a mixed-methods approach, combining quantitative data from surveys and qualitative data from interviews with students. The findings suggest that YouTube videos enhance understanding, engagement, and retention of database concepts, while also providing flexibility and accessibility. Recommendations for educators on integrating YouTube into curriculum design are discussed.

Game-based Learning of Fundamentals of Islam

Anis Amilah Shari — 2024-11-25

Back in the old days, our method of learning Islamic Education was always the traditional way which included pen and paper and two-way communication between a teacher and the student. In this digital era, a new method of learning has been implemented which uses electronic devices. Learning Islamic Education often creates boredom among young students, and this will affect their concentration and understanding. To cater to this problem, a game-based learning method needs to be implemented in classrooms. The scope of the project is for young learners of Islamic Education in primary school. This study aims to research the effectiveness of game-based learning methods by using video games. The development of the game is based on the Game Development Life Cycle (GDLC) methodology. GBL Model is the model that was used to ensure it fits for education purposes. Results show that most players understand the learning content and suggest there is room for improvement.

Real-Time Vegetable Identification and Detection Implementing Yolo

Mohd Rahmat Mohd Noordin — 2024-11-25

Fruits and vegetables are essential sources of nutrition, crucial for preventing chronic diseases like diabetes, cancer, and cardiovascular issues. Maintaining a healthy diet, including the recommended servings of vegetables and fruits, is important for overall well-being. However, many individuals, particularly those unfamiliar with grocery shopping, struggle to distinguish between different types of vegetables due to their similar physical characteristics, leading to confusion and poor dietary choices. Therefore, this project aims to design and develop a real-time vegetable detection and identification system through a mobile application using deep learning and provide healthy recipes based on the identified vegetable. This project used the YOLOv5 object detection algorithm for vegetable detection, utilizing manually captured vegetable images from phones as the dataset. The collected data were organized into a unified folder. The Modified Waterfall model was adopted as the methodology, excluding the maintenance phase, encompassing requirement gathering, design, implementation, and testing. The testing phase demonstrated that the model met all the project’s objectives and successfully identified and detected vegetables with a mAP of 95.7%. All functionality test cases and an accuracy test confirmed that the system effectively resolved the problem. The system was developed as a mobile application to enhance accessibility for target users. Future enhancements could include refining the detection model and incorporating a wider range of vegetables or including other ingredient datasets to broaden its scope.

Community Leaders’ Financial Literacy Towards Sustainable Community in Malaysia

Azlina Rahim — 2024-11-25

In the fast-paced world of the 21st century economic landscapes evolve rapidly and financial literacy has become vital for leaders across all sectors. It equips them to navigate complex financial environments, make informed decisions and adapt to economic shifts. In Malaysia, the government has formed the Community Leaders under the rural development program for village development. As a result of that, the Ministry of Rural and Regional Development has allocated resources to assist community programs. Therefore, these community leaders should be equipped with financial literacy to ensure that the financial resources are managed efficiently and effectively. Financial literacy is one of the most important requisites to financial well-being. It is also described as the measurement of how well an individual can understand and use information related to finance to make decisions. The objective of this study is to examine the needs of the Financial Literacy Model for community leaders. Further, it will also determine the components to be included in developing the Financial Literacy Model to enhance the public financial management system among community leaders. A mixed method research design, which combined qualitative (focused group interviews on selected community leaders) and quantitative (questionnaires) data will be employed in this research. Data analysis in qualitative research focuses on the process of systematically searching and arranging the interview transcripts. Interview sessions are crucial for gaining a thorough understanding of financial knowledge and skills among leaders. The research is anticipated to assist policymakers, community leaders and the government in improving sustainable community development.

Laws Related to Leaving Islam in Malaysia: Issues and Challenges in Legislation and Enforcement

Pg Ismail bin Pg Musa — 2024-11-25

Schedule Nine of the Federal Constitution allows state governments to enact laws related to Islam within the scope of the schedule, including those relating to renouncing Islam and associated matters. Currently, states like Negeri Sembilan and Sarawak have enacted laws or procedures governing the process of leaving Islam. Through doctrinal study and existing legal texts, three main approaches are identified: criminalizing apostasy under Syariah law, addressing it through a mal application, and combining punitive and rehabilitative elements, such as istitabah (repentance) through the criminal process. Agencies directly involved include the State Religious Department, the State Religious Council, the Mufti's Office, and the Syariah Court. However, some applicants file Civil court cases to avoid the lengthy Syariah Court process. Furthermore, there are almost no reported cases of Syariah prosecution resulting from applications to leave Islam, which may relate to society’s varying views of apostasy, whether it is a criminal act (riddah) or a matter of religious freedom.

Factors that Influence Customer Satisfaction in Mobile Payment of Online Food Delivery Mobile Applications

Yusri Arshad — 2024-11-25

This study was conducted to determine factors influencing customer satisfaction in mobile payment of online food delivery mobile applications. It uses Technology Acceptance Management, Unified Theory of Acceptance and use of technology, and up-to-date quality of online food delivery. The factors suggested by the theories were perceived ease of use, privacy and security, and e-service quality. A questionnaire was utilized to collect respondents’ answers, and the data collected were analyzed using SPSS. The sample comprised of 269 respondents. It also advantages the researchers in these studies in online food delivery mobile applications to acquire understanding and experience.

Save Our Sea: Game-Based Learning on Sea Environment Care

Mohamad Hafiz Khairuddin — 2024-11-25

This study introduces the development and evaluation of a 2D marine pollution awareness game to address the pressing issue of marine pollution. The study addresses the challenges associated with raising awareness about marine pollution, including the lack of knowledge and awareness among the general public regarding the impact of marine pollution on the environment. The lack of effective educational tools and resources to communicate the complexities of marine pollution poses a significant problem. To tackle these issues, the study aims to develop a 2D marine pollution awareness game that not only educates but also engages players in a meaningful way. The game's objective is to educate players about the environmental impact of marine pollution while engaging them through interactive gameplay. The Rapid Application Development (RAD) methodology involved designing the game's mechanics, graphics, and audio elements using tools like Construct, Aseprite, and Canva, followed by usability testing using the Game Experience Questionnaire (GEQ). The findings indicate positive feedback from participants, highlighting high levels of immersion and positive affect, but also suggest areas for improvement in terms of the challenge level and flow. Future work includes enhancing the game's challenges, adding multiple languages for broader accessibility, and exploring the integration of VR/AR technologies to enhance educational impact. This study underscores the potential of the game as a tool for environmental education and conservation, with opportunities for further development and impact in raising awareness about marine pollution.

Waqf-Based Social Business: A Financial Alternative to Private Tahfiz Institutions

Nor Tasik Misba — 2024-11-25

Tahfiz institutions are now gaining popularity among Malaysians, and they have a lot of potential to be part of the mainstream education system. The growing demand for Tahfiz has resulted in a rise in the number of Tahfiz institutions in Malaysia especially private Tahfiz owned by individuals. However, most of the private Tahfiz institutions in Malaysia face financial constraints and struggle to obtain sufficient funding for their operations and infrastructure development. This may affect the operation of Tahfiz institutions in general. Therefore, the lack of funds has had many direct and indirect effects on the operation of Tahfiz institutions. Lack of resources, especially financial, hinders the institution's ability to provide a conducive learning environment for students. Tahfiz institutions in Malaysia are completely dependent on student fees as their main source of funds. Thus, this paper aims to propose the role of waqf as an alternative to help Tahfiz institutions, especially private Tahfiz in ensuring the sustainability of their operations. A review of existing literature on waqf education, development of private Tahfiz, and financial constraint. A proposed model was developed to assist the financial burden of private Tahfiz through a Waqf-based Social Business model.

JomRonda : Mobile Application for Security Guard Patrolling

Nur’Ain Syafiqah binti Bibit — 2024-11-25

Security patrolling is the process of routinely walking or driving through an area to maintain safety and follow the rules. Few studies discovered issues in security, accuracy and dependability of using non-computerized devices such as watchman clock. One of the issues is hard to monitor the tasks where the watchman tends to avoid their duties by attempting to use the duplicity and adjustment to the watchman’s clock and the key. Yet, the watchman forgets to make daily reports in a logbook at each checkpoint resulting in inaccuracy for authorities to attend and managing any serious emergency. Focussing on the issues, this application is designed with patrolling techniques called geofencing whereby the watchman's location is tracked and data about patrolling is recorded to a database once crosses a virtual boundary. Stakeholders get benefit from the application by keeping track of and reading daily reports digitally. Furthermore, it contains SOS features or international standards for signalling distress allowing users to alert one another in the event of an emergency in the area via a form and an in-app notification. This project follows a methodology known as the Modified Waterfall Model, which entails four stages: requirement gathering and analysis, design, implementation and testing. Future improvements are daily and monthly reporting to authorities can be generated and sent through email. Yet, the application needs temporary storage and the database will be updated as soon as the internet connection is restored.

Construct Validity of Adaptive Performance: A Case of Malaysian Lecturers

Ainaa Idayu Iskandar — 2024-11-25

The virtual mode of the classroom that changes from the traditional education model poses challenges among the educators especially the inability to cope with the adaption of educational technologies. Online literacy is the basic skill to exercise an outstanding performance during changing environments. However, the conceptualization of adaptive performance seeks further exploration mainly because the past studies focus on the specific context. This study aims to present the validity and reliability of the adaptive performance construct related to online teaching platforms among Malaysian public university lecturers. The questionnaire was designed using Google Form and the adopted questionnaire was emailed to lecturers of Malaysian Research Universities (henceforth, RUs) via their institution’s email address. The data were then analyzed using the SmartPLS software through the measurement model analysis. The analysis involved a second-order approach where the outer loading values, the convergent validity of Average Variance Extracted (henceforth, AVE), and reliability analysis of the adaptive performance construct. The findings suggest that the validity and reliability of the construct were established for the context of the study. The Cronbach Alpha and composite reliability values scored above the threshold values. This study confirmed the adaptive performance instrument among the lecturers in Malaysia and can provide insight for future research. The limitation includes the sample of the study that was rather homogenous which it only focused on lecturers from Malaysian RUs.

Cashless Payment among Rural Youth in Malaysia: Push Factors and Challenges

Suhailah Kassim — 2024-11-25

Fintech has become deeply embedded in society, enhancing daily life. Among the most utilized fintech services is cashless payment. Despite the benefits of cashless payments, their adoption among rural youth in Malaysia remains insufficient. This study investigates the factors driving and the challenges hindering the use of cashless payments among rural youth in Malaysia. A qualitative method, utilizing structured interviews, was conducted across all states in Malaysia. Thirty-nine in-depth interviews were conducted with rural youth from Perlis, Kedah, Perak, Pulau Pinang, Selangor, Negeri Sembilan, Melaka, Johor, Pahang, Terengganu, Kelantan, Sabah, and Sarawak. Most interviews were conducted face-to-face, with some online due to geographical constraints. The study identified inadequate infrastructure, limited cashless transaction operators, and a lack of digital literacy as primary barriers. Despite these obstacles, rural youths were highly optimistic about adopting cashless transactions, indicating their potential to engage actively in the digital economy and contribute to financial inclusion initiatives. The findings significantly aid policymakers, financial institutions, and community leaders in formulating strategies to promote digital acceptance in rural areas. This study also enhances the current body of knowledge by offering a deeper understanding of the factors influencing digital payment adoption in rural areas.

Social Entrepreneurship Intention: Part and Parcel of Intention-Based Theories and Models

Siti Daleela Mohd Wahid — 2024-11-25

Optimizing Financial Transparency and Accountability in Mosques: A Case Study Approach in Enhancing Reporting Practices

Mohd Amran Mahat — 2024-11-25

Financial reporting is essential for maintaining accountability and openness in non-profit organizations, including mosques. Notwithstanding the existence of worldwide financial reporting standards, mosques frequently have difficulties in conforming to standard practices owing to insufficient competence and the absence of established financial management frameworks. This case study analyses the financial reporting practices of a mosque in Malaysia, emphasizing critical issues such as the absence of standardized financial recording systems, procrastinated transaction paperwork, and restricted public financial disclosures. The study highlights the necessity for explicit financial separation between waqf and khairat monies, as each serves a unique function. It underscores the significance of streamlined financial recording methods to enhance openness, accountability, and community confidence. This research identifies essential areas for enhancement by comparing current behaviors with instructions provided by Malaysian religious authorities. Recommendations encompass the establishment of fundamental financial recording systems, the utilization of technology for real-time reporting, and enhanced adherence to financial regulations. The study adds to the expanding literature on financial accountability within religious non-profits and provides pragmatic suggestions for improving financial management in mosques. By using these methods, mosques can cultivate enhanced confidence between congregants and regulatory authorities, while assuring the appropriate management of donations and resources.

Market Valuation Analysis of Selected Companies in the Healthcare Industry

Nurhaslinda Hashim — 2024-11-26

The COVID-19 pandemic was characterized as a global phenomenon by the WHO in March 2020. The pandemic had significant effects, short and long-term impacts on healthcare companies and the healthcare industry. Hence, healthcare companies should analyze their financial performance to sustain themselves in this critical period. For that reason, this paper aims to comprehend how selected companies in the healthcare industry utilize all the components in a company’s financial statement to achieve outstanding company performance. Our analysis used market valuation ratios such as earnings per share (EPS) and book value per share (BVPS). To strengthen our analysis, we determine the strengths and weaknesses to assess the healthcare companies’ position in the market. Thus, we will recommend strategies that will aid the company in better performance in the future.

The Perception of the Muslim Community Towards the Management of Qurban Ritual by Mosques in Malaysia

Nor Adila Kedin — 2024-11-26

The study aims to assess the perception of the Muslim community towards the general management of Qurban by mosques in Malaysia and to determine whether the Qurban ritual complies with the Shariah principles. Questionnaires were distributed to around 466 Muslims in the Central and Southern regions of Malaysia. Findings revealed that the Muslim community perceived that the Qurban ritual was managed efficiently by the mosques and that the Qurban process complied with the Shariah requirements. Nevertheless, the satisfaction rate of the Muslim community was slightly lower on certain aspects of the management and compliance with the Shariah requirements. The study proposes that the mosques should take the initiative to enhance the internal control system in managing the Qurban by disseminating Qurban distribution reports to the public as well as combatting the risk of misappropriation of Qurban meat.

Exploring Reflections on Learning Grammar through Task-Based Activity among Undergraduates

Nurul Atiqah Abd Hamid — 2024-11-26

Task-based activities in L2 classroom settings such as preparing multimedia presentation materials and cooperative presentations can significantly improve L2 learners’ language acquisition, in terms of encouraging self-directed learning, improving students’ confidence and interest in learning, as well as promoting peer interactions. Nevertheless, this kind of language learning activity can be difficult, even for advanced L2 students due to challenges like problems working in a team, presentation anxiety, and cognitive load. Within this context, the present study aimed to explore the perception of L2 learners when learning English grammar through task-based activity. This qualitative study is derived from a conceptual framework from Willis (1996), which comprises three stages of task-based learning (TBL). The sample of this study consists of forty-one English language undergraduates who are studying a communicative English language course in a Malaysian public university. The data was derived through a survey questionnaire based on open-ended questions. The findings revealed both positive and negative reflections on the TBL, even though they are considered advanced users of the L2 language. The findings are comparable to past studies of different contexts. From these findings, it is suggested that future research should explore participants' perspectives on the potential effectiveness of implementing TBL in pairs.

Badiuzzaman Said Nursi's Approach to Effective Da'wah Management: The Role of Eye Contact, Facial Expressions and Body Gestures in Information Delivery

Muaz Mohd Noor — 2024-11-26

Effective communication information is essential today. In the field of da'wah management, the mastery and skills of non-verbal communication by the da’i, such as eye contact, facial expressions, and body language management, can enhance the effective delivery of da’wah messages. In the 21st century, among the successful da’i is Badiuzzaman Said Nursi, whose approach integrates both verbal and non-verbal communication techniques to ensure information reaches its intended audience effectively. This study focuses on the three elements of non-verbal communication contained in Badiuzzaman Said Nursi's kenesik communication, and their role in managing information flow within da’wah. Three elements are eye contact, facial expressions, and body language. The study employed a qualitative approach, utilizing document analysis and content analysis to examine Said Nursi’s writings and da’wah strategies. The results reveal that Badiuzzaman Said Nursi’s effective da’wah management through non-verbal communication significantly contributed to the global acceptance of his message, demonstrating that managing non-verbal cues enhances message clarity and audience engagement. These findings provide valuable insights for preachers in both traditional and contemporary settings, emphasizing the importance of synchronizing verbal and non-verbal communication for effective da’wah management.

Depression, Anxiety, Stress and Its Association with Coping Strategies among Malaysian University Students

Bushra Abdul Halim — 2024-11-26

Malaysia is one of the countries transitioning from the pandemic phase to an endemic phase of Covid-19. The spread of Covid-19 had a significant impact on university students, affecting their mental health just as it did for many others. This study investigates depression, anxiety, and stress symptom levels among Malaysian university students and the coping strategies used to prevent or reduce these psychological distress symptoms. A web-based questionnaire was developed using Google Forms to collect data from students who were selected non-randomly from three public universities and one from a private university in Malaysia. Patient Health Questionnaire-9 (PHQ-9), Generalized Anxiety Disorder-7 (GAD-7), and Perceived Stress Scales-10 (PSS-10) were used for measuring depression, anxiety, and stress respectively. The coping strategies were measured using five strategies: seeking social support for emotional reasons, seeking social support for instrumental reasons, acceptance, mental disengagement, and humanitarian. The study findings indicated that 60.7% had depression symptoms, 30.4% had anxiety symptoms, and 86.3% had stress symptoms at moderate-to-severe levels. Acceptance was the most preferred coping strategy among the students while seeking social support for instrumental reasons was the least preferred coping strategy. Students with severe depression levels used mental disengagement coping strategies more than those with mild symptoms. Mental disengagement coping strategy was associated with severe anxiety symptoms compared to mild and minimal symptoms. Seeking social support for emotional reasons was also associated with moderate anxiety symptoms compared to mild anxiety symptoms.

Sentiment Analysis on Social Media: Investigating Users' Perceptions of MRT and LRT Transportation Services

Nur Hafizah Muhamud Fozi — 2024-11-26

Providing excellent public transportation in response to the passenger’s complaints and recommendations results in long-term improvements to the service. This study investigates public perceptions of the MRT and LRT rail transportation services within the Klang Valley Integrated Transit System, operated by Rapid KL, through sentiment analysis in X. With 4.4 million users in Malaysia as of January 2022, X (previously Twitter) media social serves as a significant platform for public discourse. However, analyzing these perceptions poses challenges due to the limited platforms for analysis, and seeking from X is even more challenging due to the unstructured and noisy nature of the tweets. Therefore, this study aims to develop a sentiment analysis model that organizes tweets into structured data, utilizing machine learning techniques for sentiment classification into positive, neutral, and negative categories. Following the model implementation, the data are collected, translated, cleaned, labeled, analyzed, and classified using a Support Vector Machine before being deployed in a web system for ease of access. Analysis results revealed that user sentiment is predominantly neutral, with a significant focus on MRT services and topic finding related to scheduling. The model scored good accuracy 80% without a kernel and 84% with a Linear kernel, with evaluation metrics demonstrating strong performance on all three sentiment categories. Future enhancements will include label refining and applying more hyperparameter tuning to improve analysis accuracy.

Bibliometric Analysis on Mental Health of University Students

Azira Binti Rahim — 2024-11-26

This study aimed to examine the research on mental health among university students through bibliometric analysis. The study was conducted using the Biblioshiny package in R-Studio. The study employs quantitative techniques and conceptual frameworks in knowledge discovery. On September 30, 2024, the screening process identified all references to "Mental Health," "University Students," and "Academic Performance" in the article titles inside the Web of Science (WOS). The analysis included 172 documents authored by 682 scholars in 133 journals published in the WOS database between 1996 and 2024. There were 476 affiliations between the universities or institutes where the authors served. However, more research is necessary to determine the effectiveness of interventions, such as setting-based strategies, and to identify risk factors and predictors of mental health among university students. By reviewing prior research, bibliometric analysis enables the researcher to identify the most significant author or article within their area of interest. It offers a comprehensive overview of the research field for academics and professionals interested in it. This study's cluster of mental health research will assist in directing future research areas through thematic maps, which serve as a tool for visualizing and categorizing research subjects based on trends in the literature. These maps assist researchers in comprehending the structure, evolution, and trends within the discipline by grouping similar topics, emphasizing main themes, and pinpointing emerging areas of interest. This will refine the selection and concentration of new research avenues with greater potential to advance the field of mental health studies considerably.

The Impact of Job Design Factors on Job Satisfaction: A Study of Job Rotation, Enlargement and Enrichment in the Malaysian Public Sector

Nurul Ezaili Alias — 2024-11-26

This study investigates the interrelationships among job rotation, job enlargement, job enrichment, and job satisfaction within the Malaysian public sector. Although these job design elements have been explored in various contexts, their specific interactions within the Malaysian public sector remain under-examined. Employing a non-probability convenience sampling method, the study analyzed data from 180 employees drawn from a total population of 389. A quantitative research methodology was utilized, with data subjected to correlation and multiple regression analyses. The findings indicate significant relationships among job rotation, job enlargement, job enrichment, and job satisfaction, with job rotation identified as the most substantial predictor of job satisfaction. These results provide valuable insights for public sector leaders, emphasizing the role of effective job design in enhancing employee satisfaction. Furthermore, the study underscores the importance of these variables in shaping positive work experiences and overall job satisfaction among employees in the public sector.

The Impact of Work-Related Stress on Employees’ Performance: An Insight from the Malaysian Banking Sector

Noor Rafhati Romaiha — 2024-11-26

Work-related stress is inevitable especially in the service industry given the operational responsibilities and the nature of their work activities. This study examines the factors of work-related stress on employees’ performance where the three components tested are work overload, role conflict, and monetary rewards. The survey was carried out from a sample of 70 employees from a banking company in Malaysia by using structured questionnaires and other secondary sources. The collected data was then empirically analyzed by using the Statistical Package for the Social Sciences (SPSS) software version 23. The findings revealed that work overload and monetary rewards, two of the three predictive variables, have a significant impact on an employee’s performance. These findings were consistent with earlier studies conducted by several other scholars. Future research should consider including other predictors and investigating them in various industries or sectors.

Integration of Big Data Analytics with Social Media: Theoretical Foundations, Applications and Implications

Muna Kameelah Sauid — 2024-11-26

Big data and social media have become significant factors in shaping our modern society. Social media platforms offer a wealth of data, enabling corporations, scholars, and governments to gain valuable insights into human behavior, market trends, and social dynamics. The convergence of extensive data and social media has given rise to a fresh approach to making informed decisions and analyzing information. This paper explores the integration of big data analytics with social media platforms, focusing on the theoretical foundations, potential applications, and broader implications. By examining the synergy between real-time social media data and the analytical power of big data, this conceptual paper provides a comprehensive framework for understanding how integration can enhance business intelligence, decision-making, and innovation. Key areas of application, ethical considerations, technological challenges and future trends are discussed to offer valuable insights for both academic and practical contexts.

Zakat Distribution in Healthcare Services: Proposed Model For Zakat Beneficiaries (Asnaf) in Malaysia

Masniza Suhana Mohd Alias — 2024-11-26

Recently, the cost of medical care and treatments has been increasing yearly, putting pressure on the patient, especially the poor and needy (asnaf). The availability of zakat fund provided to patients who cannot afford to pay their medical bills is minimal and the impact of zakat fund on the healthcare industry has not yet been fully acknowledged. Hence, this paper aims to discuss the role of the Zakat fund in providing healthcare services to Zakat beneficiaries and propose a Zakat distribution model as financial assistance in the healthcare services for Asnaf in Malaysia. To address the underlying problems and maximize the application of zakat funds in the healthcare industry, zakat institutions must be managed efficiently. The proposed model holds significance in improving zakat beneficiaries' access to healthcare services and could enhance the quality of life for Asnaf toward better well-being in Muslim society. Since this is a conceptual study only, no data is collected in this study. However, future research is required to verify the proposed model that could assist the zakat institutions in Malaysia to adopt alternative techniques in their zakat collection and distribution to be channeled in the healthcare sector.

Motivation in Game-Based Learning: A Study on Technical Analysis Education

Amirudin Mohd Nor — 2024-11-26

Game-based learning is one of the current themes of the 21^st century associated with digital natives. Nevertheless, most university educators do not routinely use gamification and game-based learning. This paper tries to link teaching innovation and game-based learning methodology via a game-based learning innovation in a non-game learning environment. This paper explores the students’ motivation for using educational games as their learning medium. A survey on technical analysis students was undertaken specifically focusing on motivation factors as an initial study before proceeding further with full-scale research on game-based learning. This paper is one of the few papers that study game-based learning in finance, specifically the subject of technical analysis. The results indicate that the students have high motivation in game-based related activities and are very interested in using games for learning in the future. Future research can focus on expanding the study to explore other dimensions of the perception of technical analysis students on game-based learning methodology. The outcome of this study will assist educators in the field of finance to understand their students to better serve them specifically in game-based learning matters.

Bibliometric Analysis on Stimulus-Organism-Response Framework in the Area of E-Commerce and Social Commerce

Nur Hazwani Binti Mohamad Roseli — 2024-11-26

This study aims to identify the trends of the publications and research topics. The areas covered are in the field of e-commerce and social commerce that use stimulus-organism-response as the framework. The study was conducted using bibliometric analysis and VOSviewer to visually represent the findings. Scopus was the database for the research and related keywords were constructed based on the study area. 267 publications from 2008 until 2024 were examined. The results revealed that the number of publications is increasing from year to year and the research topics were varied but still within the study area. The research gap between the topics was also identified in this study.

Understanding the Knowledge Concealment Predictors: A Proposed Framework for Knowledge Practitioners in Malaysia

Suhaila Osman — 2024-11-26

This paper explores the knowledge concealment (KC) predictors among knowledge practitioners in Malaysia. It highlights that knowledge concealment (KC) is widely recognized as having a detrimental impact on individuals and organizations. Moreover, KC poses a significant challenge for organizations that are striving to enhance their knowledge management initiatives due to the difficulty in recognizing the existence of the information and the uncertain nature of its impacts. In addition, the prevalence of employees concealing their knowledge and expertise despite the organization's efforts to cultivate a culture of knowledge sharing. Thus, the act of concealing knowledge in an organization has an impact on the Sustainable Development Plan 9 (SDGs), which focuses on industry, innovation, and infrastructure, the Sustainable Development Plan 8 (SDGs), which targets decent work and economic growth to accelerate human capital development for an advanced nation, and the Twelfth Malaysia Plan (2021–2025), which emphasizes human capital through training and education. Therefore, it is crucial to study these predictors as they facilitate the prompt execution of proactive strategies to mitigate KC among knowledge practitioners. This study additionally proposes a novel conceptual framework that explores the relationship among variables, namely the lack of rewards in knowledge sharing, moral disengagement, internal competition, and psychological entitlement with a specific focus on knowledge concealment (KC). This framework presents significant potential for facilitating future research endeavors undertaken by other scholars.

Digital Culture in Information Science Studies: A Systematic Literature Review

Nurul Syfa’ Mohd Tokiran — 2024-11-26

This paper aims to provide a systematic literature review covering the field of digital culture in the information science study. Digital culture studies have been used in various fields, including but not limited to humanities, education, information technologies, human resources, and counseling. However, the amount of research that discusses the digital culture in information science study remains limited. This paper will provide a comprehensive insight into the studies that have been conducted related to digital culture based on various publications that have been deposited in the selected databases. Based on findings, previous scholars define the concept of digital culture as associated with people as well as technology. The behavior of people interacting, behaving, thinking, and communicating as human beings will create the digital culture environment within current communication settings. Besides that, the development of digital culture research began within the 21^st century when the digital and industrial revolutions were introduced. The findings also present the limited number of digital culture research trends within information science. Thus, it is significantly important to explore digital culture research, particularly within information science studies. The information provided in this current study will be greatly beneficial to the research community to discover which database is the most relevant to digital culture studies. This will further assist the researchers to select and target the high-indexed journals in the respective databases.

Exploring Entrepreneur Intention in the Mushroom Industry with Government Support in Malaysia

Zulkefli Muhamad Hanapiyah — 2024-11-26

The mushroom industry in Malaysia is experiencing significant growth due to its high return value and low production costs. The Malaysian government has implemented initiatives to encourage entrepreneurial activities. However, the effectiveness of these initiatives in influencing entrepreneurial intention remains to be determined. This study investigates the relationship between entrepreneurial intention in the Malaysian mushroom industry and the moderating effect of government support, drawing insights from the interplay between entrepreneurial self-efficacy, intention, and external support mechanisms. Numerous factors influence entrepreneurship intentions in the mushroom industry. Entrepreneurial self-efficacy plays a crucial role in shaping entrepreneurial intentions and behaviors, and individuals with high self-efficacy are more likely to perceive themselves as capable of successfully starting and running a new business. Government support can provide funding, tax advantages, subsidies, skills development, and advice services and create enabling environments for entrepreneurial efforts. The literature on government support and its impact on entrepreneurship intention reveals gaps that need further exploration. The theory of Planned Behavior (TPB) offers a comprehensive framework for understanding how entrepreneurship education influences self-efficacy, attitudes, and intentions. This study examines the capacity of government assistance to impact entrepreneurial intention in the Malaysian mushroom business, providing vital knowledge on how to promote a more robust environment for sustainable mushroom production. Additionally, this research aims to bridge the gap by investigating how government support moderates the relationship between entrepreneurial self-efficacy and intention in the Malaysian mushroom industry, offering valuable conceptual insights to policymakers for fostering a sustainable mushroom production sector.

Empowering Agribusiness: Crowdfunding as a Catalyst for Young Agri-Entrepreneurs in Malaysia

Nurul Shafika Zul Razali — 2024-11-26

This study investigates the determinants of crowdfunding adoption among young agribusiness entrepreneurs in Malaysia, particularly those aged 18 to 40. As an alternative to conventional financing options, crowdfunding offers an accessible funding mechanism for entrepreneurs who face challenges securing traditional loans due to limited collateral, high risk, and stringent banking requirements. The study identifies and examines five key factors influencing crowdfunding participation: trust issues, limited financial resources, entrepreneurial attitudes, banking constraints, and awareness of crowdfunding. Data were collected through a survey of 117 young agribusiness entrepreneurs and analyzed using descriptive statistics, Exploratory Factor Analysis (EFA), and Pearson correlation analysis. Results indicate that while crowdfunding awareness positively correlates with the desire to participate, significant barriers persist in terms of trust and financial limitations. These findings contribute to the growing body of knowledge on alternative financing in Malaysia's agricultural sector, providing actionable insights for policymakers and practitioners. The study concludes that targeted interventions are necessary to build trust, improve financial literacy, and promote crowdfunding as a viable tool for economic development within the agribusiness sector.

Evolutionary Overview of Tawarruq Based on Bibliometric Analysis from 2012 to 2024

Salbiah Nur Shahrul Azmi — 2024-11-27

Islamic financing in Malaysia is helping the Islamic banking sector expand quicker than conventional lending. This expansion is driven primarily by tawarruq-based financing. Surprisingly, since tawarruq is the most common contract especially when it comes to financing products, the proposal in Bank Negara Malaysia’s (BNM) Financial Sector Blueprint 2022 – 2026 to review its use must be taken seriously to target broader adoption of sustainable financing. This study uses bibliometric analysis based on the Scopus and Science Direct databases to capture the research landscape relevant to tawarruq since no large-scale studies have been performed from 2012 until 2024. The application of tawarruq on financing products is also considered to assess the importance and relevance of studies in the area of ??tawarruq. The results manage to unpack the evolutionary nuances of tawarruq while shedding light on the emerging regions of tawarruq. As a whole, this paper should be a useful resource for gaining insight and identifying the patterns, trends and impact of tawarruq within the Islamic finance industry.

Understanding the Influence of E-Leadership on Trainee and E-Learning Effectiveness among Executives in Malaysia

Raja Amir Ashraf Raja Zainalabidin — 2024-11-27

Electronic leadership (e-leadership) is crucial for the success of e-learning initiatives, particularly in executive education. E-leaders must navigate digital technologies, foster trust and collaboration, and inspire their teams to succeed in a technology-driven workplace. In Malaysia, the National Policy on e-Learning aims to enhance the quality and accessibility of e-learning in higher education institutions. However, many failure rates of e-learning programs are due to the need for more effective e-leadership skills and execution by trainers. The study used snowball sampling to collect data from a target population that needed help to identify. This method involves starting with a few known participants and referring others to meet the study criteria. This approach helps reach hidden or hard-to-reach populations. An online questionnaire was distributed to executives in Malaysia, and data was collected from 191 participants. Structural equation modeling using SmartPLS Version 4 was used to analyze the relationships. The study examined the relationships between Computer Self-Efficacy (CSE), E-Leadership (EL), Motivation to Learn (MTL), and E-learning Effectiveness (EE). Results showed that CSE, EL, and MTL significantly influence EE. However, the model had limited predictive power for CSE, EL, and MTL. Institutions can improve e-learning effectiveness by offering pre-emptive training programs, boosting motivation to learn through engaging course materials, and strengthening e-leadership knowledge. Future research should explore additional variables, consider organizational context, and examine potential interaction effects. Developing strategies and interventions based on findings can contribute to improving E-learning experiences in various educational settings.

The Impact of Job Satisfaction and Organizational Commitment on Employee Turnover Intentions in the Malaysian Manufacturing Industry

Chanyi Hou — 2024-11-27

One of the primary resources of an organization that can provide a worthy contribution to the achievement of the organization’s strategies is human resources. A significant problem in most manufacturing organizations is the desire to leave. Given this, the objective of this study will be to assess and measure the impact of job satisfaction and organizational commitment on employee turnover intention in the manufacturing sector. Of 200 questionnaires, 179 were filled out by a manufacturing organization (response rate = 89.5%). Demographic profiles were described using frequency count and percentages of the respondents. Descriptive and inferential statistics were adopted for the analysis of specific data gathered. Regarding inferential statistics, the measure used in the study was the Pearson Correlation Coefficient, which was used to determine the strength of the relationship between dependent and independent variables. According to the results of the analysis, it can be concluded that the independent variable job satisfaction is related to the sub-variable satisfaction with compensation and satisfaction with career development opportunities, which has a low negative correlation with employees' turnover intention. However, no significant relation was found between organizational commitment and the turnover intention of employees within the organization. This research offers valuable information to organizations within the manufacturing industry regarding the factors influencing turnover intention, including job satisfaction and organizational commitment.

Smart Farming: Challenges and Adoption Factors among Paddy Farmers in IADA Barat Laut, Selangor

Abdul Rahman Saili — 2024-11-28

Enhancing farm production through smart farming technology is crucial for addressing the challenges of achieving food security and improving the well-being of farmers. Aligned with Sustainable Development Goal 2 (SDG2), which is intended to tackle food insecurity and malnutrition while improving livelihood, smart farming integrates technologies such as IoT, drones, and artificial intelligence into agricultural practices. This innovation optimizes input like water, fertilizer, and pesticide, reduces operation costs, and increases productivity and profits. Food security in Malaysia is measured based on the adequacy of the population's domestic rice supply. Smart farming offers a transformative approach to modern agriculture, focusing on increasing value while reducing costs. Therefore, this study aims to explore challenges and adoption factors among paddy farmers in Barat Laut Selangor, under the administration of the Integrated Agriculture Development Area (IADA). An exploratory qualitative study involved the interview approach with selected rice farmers who applied smart farming as suggested by IADA. The thematic analysis was used to understand the factors that contribute to the adoption of smart farming among rice farmers and its challenges. This research is critical, given Malaysia is moving towards a high-income country, where sustainability becomes the main agenda in any sector specifically agriculture; and the country has acknowledged the importance of food security assurance. By identifying the challenges and adoption factors, this study aims to provide actionable insights to support sustainable agricultural practices and strengthen Malaysia's food security framework.

The Consequences of Emotional Intelligence on Various Organizational Outcomes

Noorzalyla Mokhtar — 2024-11-30

Research has consistently shown that emotional intelligence (EI) is positively correlated with various organizational outcomes. EI incorporates one's ability to recognize, express, understand, and manage their own emotions and the emotions of others. Studies have shown that employees with high EI can successfully steer the challenges and dynamics of the workplace; in achieving both personal and organizational outcomes. There are various organizational outcomes associated with emotional intelligence that have been extensively studied across many fields. EI has demonstrated a positive correlation with organizational citizenship behavior, job performance, job satisfaction and organizational commitment. Conversely, various studies found EI to have a negative relationship with job stress. This review paper focuses on four important consequences of organizational outcomes namely organizational commitment, organizational citizenship behavior, job satisfaction and job stress. In conclusion, a wide range of disciplines have extensively studied EI as a predictor of many organisational outcomes, including work satisfaction, organisation commitment, and citizenship behaviour. Conversely, EI are found to negatively correlated with job stress in which the higher EI that employee possessed, the less stress they have towards job. In conclusion, EI are also essential for keeping a motivated and productive employee, which eventually benefits the company as a whole.

The Influence of Spiritual Intelligence on Drug Abuse Tendencies among Residents of Rehabilitation Centres

Siti Haziqah Shaban — 2024-11-30

This study focuses on the spiritual intelligence towards drug abuse tendencies among residents of rehabilitation centres in the Alor Gajah district, Melaka. This survey study was conducted with 113 respondents. The study findings were obtained by distributing the Spiritual Intelligence Questionnaire (SIQ) and the Drug Abuse Screening Test 20 (DAST 20). The data was analysed using the Statistical Package for Social Science (SPSS) version 27. The results showed that there was no significant association between spiritual intelligence and drug abuse (r = .003, k >.05). The data correspondingly indicate that there is no difference in spiritual intelligence across age groups [F (2,110) = 1.353, p > .05]. There is also no difference in drug abuse across age groups [F (2,110) = .904, p > .05]. This study is expected to provide useful insights for the government and the general public in identifying drug-related tendencies in Malaysia.

An Empirical Study on Customer Retention: A Case Study of Melaka Tourism Industry

Nurul Azlinda Chek Talib — 2024-12-02

Customer retention has been emphasized as a significant subject of study in the competitive landscape of tourism destinations. Melaka is among the most frequented sites in Malaysia by both local and foreign tourists. It features a combination of heritage attractions that reflect its designation as a World Heritage Site by UNESCO. This study examines the determinants of customer retention in Melaka empirically. Questionnaires were employed to gather pertinent information from the tourists to know the factors affecting their repeat visitation to Melaka. The objective of the study is to examine the relationship between Destination Attributes, Motive, Cost, and Promotion Strategy related to customer retention in Melaka. The results indicate that Destination Attributes, Motive, and Cost have a positive relationship to customer retention meanwhile Promotion strategy was not related to customer retention empirically. The findings of this study suggested that "cost" was the primary factor influencing customer retention in Melaka. In conclusion, first-time and returning tourists possess distinct expectations yet exhibit comparable pleasure about the aspects of heritage attractions in the Heritage City of Melaka. Future researchers are advised to explore additional factors such as service quality and attraction management to increase the scope of the study. Expanding the sample size would also provide more robust insights, allowing for a broader generalization of findings. By refining the research design, future studies can contribute to a deeper understanding of customer retention in the tourism sector.

Ontology of Protection Motivation Theory on Digital Risk–A Systematic Literature Review

Khairunnisa’ Binti Yussof — 2024-12-05

The world of technology is advancing at a breakneck pace. There is no doubt that the convenience of this technology simplifies and expedites everything. The services made available with digitization technology are vast to start with, such as government services, online sales, e-learning, e-banking and many more. Among the areas of importance that shall be highlighted via this article would be any routines involving digital payments. The availability of digital payments facilitates the buying process, business transactions, and bill payments, among other things. Risks related to digital payment usage shall be accelerated if individuals lack experience, disclosure, and much more information related to the procedure of digital payments itself. Not to mention, the risks of cyber security hacking which also on the rise courtesy of the increasing usage of digitalized technology per se. As a result, risks that occur will negatively affect the public's perception, trust and confidence. Simultaneously, this will impact the economic environment, business, and society. As a result, precautionary behavior among customers shall be studied rather than technology acceptance. The protection motivation theory (PMT) shall be adopted for this study since it is well-suited to identifying users' adaptive behavior towards the usage of technology as well as determining whether or not they are aware of the risks associated with the relevant technology involved. The study uses the method of Systematic Literature Review using 11 extant studies to evaluate the protection behavior of digital payment risk.