Information Management and Business Review https://ojs.amhinternational.com/index.php/imbr <p><strong>Information Management and Business Review (IMBR)</strong> is an open access peer-reviewed journal with ISSN 2220-3796. It publishes original unpublished research work related to contemporary business, information management and other relevant areas. IMBR publishes research work of considerable interest that contributes to the theoretical bases of contemporary business and the world economy. IMBR publishes 4 issues per year</p> <p><img src="/public/site/images/admin/cc_by3.png"></p> <p>This work is licensed under a&nbsp;<a href="http://creativecommons.org/licenses/by/4.0/" target="_blank" rel="license noopener">Creative Commons Attribution 4.0 International License</a></p> en-US <p>Author (s) should affirm that the material has not been published previously. It has not been submitted and it is not under consideration by any other journal. At the same time author (s) need to execute a publication permission agreement to assume the responsibility of the submitted content and any omissions and errors therein. After submission of revised paper in the light of suggestions of the reviewers, the editorial team&nbsp; edits and formats manuscripts to bring uniformity and standardization in published material.</p> <p>This work will be licensed under Creative Commons Attribution 4.0 International (CC BY 4.0) and under condition of the license, users are free to read, copy, remix, transform, redistribute, download, print, search or link to the full texts of articles and even build upon their work as long as they credit the author for the original work.&nbsp;Moreover, as per journal policy&nbsp;author (s) hold and retain copyrights without any restrictions.</p> [email protected] (Editor) [email protected] (Support) Wed, 29 May 2024 12:05:06 -0500 OJS 3.1.2.1 http://blogs.law.harvard.edu/tech/rss 60 The Preferences of Student’s Learning Method Based on Course, Gender and Age: Visual, Audio, Reading & Kinesthetic (VARK) https://ojs.amhinternational.com/index.php/imbr/article/view/3764 <p>Different students have different preferences for learning methods. Some of the students might prefer visual or audio reading or kinesthetic learning. It is believed that the student’s preferences of learning methods might help the students understand more about the subject and hence contribute to their academic performance. Therefore, this study investigates whether the students’ preferences for learning methods are influenced by the courses they registered for and the gender, and age of the students. A sample of 341 students from different backgrounds was selected in this study comprised of students from the Faculty of Business and Management, Faculty of Accountancy, Faculty of Graphic Design, and Faculty of Nursing in Universiti Teknologi MARA (UiTM) Puncak Alam. The findings show that course and gender play an important role in student’s preferences for learning methods while age is not the significant variable. There is a very high positive correlation between courses and preferences of learning methods, while age and gender have a high positive correlation toward preferences of learning methods. This study might help educators in tailoring their lectures to the students’ preferences of learning methods, thus contributing to the academic performance of the students.</p> Natasha Dzulkalnine, Nur Athirah Sumardi, Mohamed Nor Azhari Azman, Ihfasuziella Ibrahim, Nur Qudus, Syarifah Mastura Syed Abu Bakar Copyright (c) 2024 Natasha Dzulkalnine, Nur Athirah Sumardi, Mohamed Nor Azhari Azman, Ihfasuziella Ibrahim, Nur Qudus, Syarifah Mastura Syed Abu Bakar http://creativecommons.org/licenses/by/4.0 https://ojs.amhinternational.com/index.php/imbr/article/view/3764 Wed, 29 May 2024 11:31:14 -0500 Supply Chain Resilience in the Face of Floods: A Case Study of Humanitarian Efforts by the Social Welfare Department in Malaysia https://ojs.amhinternational.com/index.php/imbr/article/view/3800 <p>The objective of this study is to outline the issue of government-provided disaster relief management (JKMM) for flood victims during a disaster. Additionally, it examines communication and the planning of goods movement as key elements in determining the efficacy of Humanitarian Supply Chain Management (HSCM). This study focuses on the staff of the Social Welfare Department (JKMM), namely those from the Disaster Management Department and other agencies. The analysis of this research relies on a distinct dataset acquired from a survey conducted among the staff members. Researchers can more easily get quantitative measurements to analyze data on respondent variables. The operational sample comprises 137 participants. The study reveals that enhancing aspects related to the movement of goods and communication is crucial for improving the efficacy of HSCM. JKKM should ensure sufficient vehicle availability while simultaneously striving to minimize communication obstacles, such as limited network coverage. This paper stands out because of its unusual approach since it examines the challenges faced by the government agency (JKMM) in managing products for flood victims. This perspective sets it apart from earlier studies, which primarily focused on the experiences of flood victims and evacuation centers in Malaysia.</p> Jumailah Mohd Ali, Zarina Abdul Munir, Shereen Noranee, Norliana Jailani, Norfadzilah Abdul Razak Copyright (c) 2024 Jumailah Mohd Ali, Zarina Abdul Munir, Shereen Noranee, Norliana Jailani, Norfadzilah Abdul Razak http://creativecommons.org/licenses/by/4.0 https://ojs.amhinternational.com/index.php/imbr/article/view/3800 Wed, 29 May 2024 11:32:21 -0500 Factors Influencing Customers on the Use of E-Payment in Klang Valley https://ojs.amhinternational.com/index.php/imbr/article/view/3765 <p>The adoption of electronic payment systems (e-payments) has gained significant traction worldwide. E-payment systems have become widely accepted and used in Malaysia's Klang Valley area. The purpose of this study is to investigate the elements that drive customer acceptance of e-payment systems in the Klang Valley, with emphasis on convenience, security, speed and social influence. Drawing upon existing literature, convenience emerges as a critical determinant of e-payment adoption. Security considerations also play a crucial role, as consumers prioritize platforms with robust security measures. Additionally, the speed of transactions is a significant factor influencing consumers' preferences with faster processing times. Furthermore, social influence, encompassing peer recommendations and societal norms, shapes consumers' attitudes and behaviors toward e-payment adoption. To empirically test these factors, a quantitative research methodology will be employed, with data collected through non-probability sampling techniques. The study will focus on people of the Klang Valley, especially Kuala Lumpur, who use electronic payment methods. The data will be analyzed and validated using descriptive analysis, reliability tests, Pearson correlation coefficient, and multiple regression analysis. This study's findings are likely to give useful insights for policymakers, industry stakeholders and researchers looking to encourage the acceptance and use of e-payment systems. Understanding the elements that influence customers' attitudes and behaviors toward e-payment adoption allows for the development of targeted strategies to improve the accessibility, security, and efficiency of digital payment systems. Finally, this study hopes to contribute to the promotion of financial inclusion and the growth of the digital economy.</p> Atiqah Akmal Ramli, Nur Izzati binti Mazlan, Zatul Fahany Harun, Yuslina Liza Bte Mohd Yusof Copyright (c) 2024 Atiqah Akmal Ramli, Nur Izzati binti Mazlan, Zatul Fahany Harun, Yuslina Liza Bte Mohd Yusof http://creativecommons.org/licenses/by/4.0 https://ojs.amhinternational.com/index.php/imbr/article/view/3765 Wed, 29 May 2024 11:33:02 -0500 Factors Affecting Consumer Responses to Influencer Marketing Campaigns https://ojs.amhinternational.com/index.php/imbr/article/view/3801 <p>In Malaysia, the emergence of influencers on social media has significantly influenced consumer behavior as many people connect and look up to these digital personalities. This study aims to investigate how factors such as trustworthiness, expertise, attractiveness, respect and likeness influence consumer responses to influencer marketing campaigns. Specifically, the research objectives are to examine the relationships between each of these factors and consumer responses and to determine whether consumer attitudes influence these relationships. In addition, the TEARS model appears to be more appropriate for this study than Ohanian's (1990) source of credibility model because it incorporates characteristics of respect and similarity that align well with Eastern cultural norms. Respect and similarity are particularly important in Eastern societies where social harmony and collective values are emphasized<strong>.</strong> The TEARS model therefore provides a more comprehensive framework for understanding the impact of influencer endorsements in this cultural context. For this empirical study, data was collected from Shah Alam consumers aged 20-40 years old who own TikTok accounts and follow TikTok influencers who share and endorse products on the TikTok platform. Data was collected from 250 people, 200 of whom were classified as valid respondents. The survey was published online and the data was collected by the researcher using Google Forms. The links to the Google Forms survey were shared on social media such as Facebook, Instagram and WhatsApp. By focusing on these dimensions, the study fills research gaps by analyzing how these factors interact within influencer marketing, especially in an Eastern cultural setting.</p> Sarah Aida Azhar, Yuslina Liza Mohd Yusof, Zatul Fahany Harun Copyright (c) 2024 Sarah Aida Azhar, Yuslina Liza Mohd Yusof, Zatul Fahany Harun http://creativecommons.org/licenses/by/4.0 https://ojs.amhinternational.com/index.php/imbr/article/view/3801 Wed, 29 May 2024 11:33:36 -0500 Measuring the Unmeasured: Exploring the Concept of “Supply Chain Quotient” [SCQ] https://ojs.amhinternational.com/index.php/imbr/article/view/3766 <p>The concepts of intelligence quotient (IQ) and emotional quotient (EQ) have long been recognized as essential indicators of cognitive and emotional capabilities. However, the field of supply chain management lacks a standardized measure to assess the competencies required for successful supply chain operations. This article aims to fill this gap by introducing the concept of Supply Chain Quotient (SCQ) as a novel measure of supply chain competence. The SCQ framework expands beyond traditional intelligence and emotional factors, considering the unique skills and characteristics required in the complex world of supply chains. Drawing from existing literature on supply chain management, human resources, and cognitive psychology, this research explores the key dimensions and components that comprise the SCQ. The paper also examines potential methodologies and approaches for assessing and quantifying the SCQ, including self-assessment tools, case studies, and behavioral assessments. By introducing the SCQ, this research contributes to the understanding and evaluation of supply chain competence, providing organizations with a framework to identify, develop, and leverage talent in their supply chain functions. Additionally, it opens avenues for future research and practical applications to enhance supply chain performance and improve overall organizational outcomes.</p> N. Sureshkumar PP Narayanan, Farha Ghapar, Li Lian Chew, Veera Pandiyan Kaliani Sundram, Umahdevi Jayamani, Azlina Muhammad Copyright (c) 2024 N. Sureshkumar PP Narayanan, Farha Ghapar, Li Lian Chew, Veera Pandiyan Kaliani Sundram, Umahdevi Jayamani, Azlina Muhammad http://creativecommons.org/licenses/by/4.0 https://ojs.amhinternational.com/index.php/imbr/article/view/3766 Wed, 29 May 2024 11:36:44 -0500 Optimizing Working Capital Management in Supply Chain Finance: A Multi-Dimensional Approach https://ojs.amhinternational.com/index.php/imbr/article/view/3767 <p>The efficient management of working capital is crucial for businesses to sustain operations, improve financial performance, and enhance competitiveness in today's dynamic and globalized supply chains. Supply chain finance, an emerging field that focuses on optimizing financial flows and relationships within supply chains, offers opportunities for businesses to improve working capital management. This research aims to explore the multi-dimensional aspects of working capital management in the context of supply chain finance and propose strategies for optimizing financial performance. By examining the interplay between cash flow, inventory management, and accounts receivable/payable, this study will provide insights into effective working capital management practices that can be implemented across different stages of the supply chain. Through a simple desktop research and literature survey, this research will contribute to the existing body of knowledge on supply chain finance and provide practical recommendations for businesses seeking to enhance their financial performance through optimized working capital management.</p> N. Sureshkumar PP Narayanan, Farha Ghapar, Li Lian Chew, Veera Pandiyan Kaliani Sundram, Umahdevi Jayamani, Azlina Muhammad Copyright (c) 2024 N. Sureshkumar PP Narayanan, Farha Ghapar, Li Lian Chew, Veera Pandiyan Kaliani Sundram, Umahdevi Jayamani, Azlina Muhammad http://creativecommons.org/licenses/by/4.0 https://ojs.amhinternational.com/index.php/imbr/article/view/3767 Wed, 29 May 2024 11:37:52 -0500 Academic Perspectives on Open Government Data: A Study of Quality, Trust and Intention to Use https://ojs.amhinternational.com/index.php/imbr/article/view/3768 <p>Open Government Data (OGD) is a highly effective method for governments in many countries to share data with citizens. Many governments have taken the initiative to create their platform for sharing freely accessible data. Even though the platform is ready for use, the level of OGD usage remains to be discovered. It is critical to investigate the behavioral intention to use OGD to&nbsp;ensure transparency, accountability and trust in the government. This research aimed to fill the gap in the literature on the quality factors of OGD that influence the intention to use from the academic staff perspective. As 389 data was analyzed using Structural Equation Modeling (SEM) – SmartPLS the purposive sampling technique was applied. The results determined that information quality plays a big role in indicating trust in the OGD website as compared to service quality and system quality. For the mediating results, it is proven that trust in the OGD website mediates the relationship between trust in government and behavioral intention and trust in technology and behavioral intention to use OGD. The government can determine the extent of OGD usage in the nation by looking at characteristics including quality, and trust. The results of this empirical study may therefore be useful in helping the federal, state and municipal governments get ready for the release of their various open data sets. According to the National Agenda for a Digital Malaysia, this study may guarantee that Malaysia's accessible government data serves its residents in several ways.</p> Noor Zalina Zainal, Noor Hayani Abdul Rahim, Mior Nasir Mior Nazri Copyright (c) 2024 Noor Zalina Zainal, Noor Hayani Abdul Rahim, Mior Nasir Mior Nazri http://creativecommons.org/licenses/by/4.0 https://ojs.amhinternational.com/index.php/imbr/article/view/3768 Wed, 29 May 2024 11:38:57 -0500 Gig Economy in Malaysia: Current, Present and Future https://ojs.amhinternational.com/index.php/imbr/article/view/3769 <p>This research aims to review the expansion of gig work enabled by digital platforms, providing individuals with flexibility and opportunities to diversify their income. This research emphasizes the difficulties experienced by gig workers, such as social isolation, absence of benefits, financial instability, and the necessity for protective policies. It highlights the significance of acquiring new skills and proposes policy suggestions to establish a conducive atmosphere for gig workers. It contends that the gig economy in Malaysia's future necessitates thorough data and precise regulations to guarantee equitable treatment and advantages for gig workers amid worries about job displacement and the continuation of disparities.</p> Nurul Syifaa Mohd Shakil Copyright (c) 2024 Nurul Syifaa Mohd Shakil http://creativecommons.org/licenses/by/4.0 https://ojs.amhinternational.com/index.php/imbr/article/view/3769 Wed, 29 May 2024 11:39:37 -0500 A Study of the Factors that Influenced Smartphone Purchases among UiTM Students in Malaysia https://ojs.amhinternational.com/index.php/imbr/article/view/3770 <p>The global surge in smartphone adoption experienced remarkable expansion, establishing itself as a fundamental component of contemporary living. With ongoing technological progress, smartphones have transformed from simple communication tools into versatile devices with a multitude of features. The decision-making process for smartphone acquisitions was complicated and influenced by a diverse range of factors that differed among individuals, demographics, and cultural settings. This research explored the diverse elements influencing consumers' smartphone purchase decisions, affected by numerous factors ranging from individual preferences and needs to more significant societal trends. Through unraveling these factors, the study aimed to offer valuable insights into the dynamics of the smartphone market, facilitating businesses in adapting to and addressing the evolving demands of consumers. The factors under study were country of origin, product features, brand image, product price, and social influences. Pearson correlation and regression analyses were conducted and the result showed that Product Features and Country of Origin were significant predictors.&nbsp;</p> <p>&nbsp;</p> Maliza Delima Kamarul Zaman, Muna Wadhiha Mohd Fauzi, Nurin Irdina Ab Rashid, Putri Qistina Nazree, Raja Nurizzah Haslin Raja Mohd Hair, Sayyidah Nafisah Ahmad, Sharifah Nur Irdina Syed Kamil, Wan Nur Syarina Meor Zainuazmi Copyright (c) 2024 Maliza Delima Kamarul Zaman, Muna Wadhiha Mohd Fauzi, Nurin Irdina Ab Rashid, Putri Qistina Nazree, Raja Nurizzah Haslin Raja Mohd Hair, Sayyidah Nafisah Ahmad, Sharifah Nur Irdina Syed Kamil, Wan Nur Syarina Meor Zainuazmi http://creativecommons.org/licenses/by/4.0 https://ojs.amhinternational.com/index.php/imbr/article/view/3770 Wed, 29 May 2024 11:40:24 -0500 Enhancing Export Delivery Performance: Strategic Interventions for Overcoming Late Deliveries in Malaysia’s Food Trading Company https://ojs.amhinternational.com/index.php/imbr/article/view/3771 <p>The present study focuses on a prominent food trading company in Malaysia, which boasts a strong market presence and a commitment to quality in diverse Southeast Asian markets.&nbsp; Despite its strong market presence, the food trading company struggles with significant delays in delivering its export items, adversely impacting customer satisfaction and competitive advantage. The identified delivery performance discrepancies in certain Southeast Asian countries highlight a critical area for investigation.&nbsp; Thus, this study aims to identify the underlying causes of these late deliveries and propose strategic solutions to enhance delivery efficiency. Employing a qualitative case study methodology, the investigation involves semi-structured interviews with ten experienced company employees selected through a purposive sampling technique.&nbsp; The analysis followed a rigorous qualitative data analysis procedure, including data reduction, data display, drawing, and verifying conclusions.&nbsp; The findings reveal four primary causes of late delivery: <em>1) INACCURATE INFORMATION, 2) INEFFICIENT PRODUCTION PROCESS, 3) TRANSPORTATION SCHEDULING, </em>and<em> 4) LIMITATION OF THE SYSTEM.</em> To address the causes, the study recommends <em>INTEGRATING SYSTEM INFORMATION</em> to resolve the issues of <em>INACCURATE INFORMATION and LIMITATION OF THE SYSTEM, </em>alongside <em>RESOURCING ALTERNATIVE SHIPPING AGENTS</em> as a strategic approach to overcome <em>INEFFICIENT PRODUCTION PROCESS </em>and <em>TRANSPORTATION SCHEDULLING</em>.&nbsp;&nbsp; The findings advocate that the top management of the food trading company to embrace system integration and establish partnerships with reliable transportation agencies to address immediate late delivery concerns.&nbsp; &nbsp;Implementing these strategies will not only address issues of late deliveries but also enhance its export delivery performance, ensure customer satisfaction, and maintain its international market leadership.</p> Chin Pau Soon, Azilah Anis, Mira Qerul Barriah Muhamad Copyright (c) 2024 Chin Pau Soon, Azilah Anis, Mira Qerul Barriah Muhamad http://creativecommons.org/licenses/by/4.0 https://ojs.amhinternational.com/index.php/imbr/article/view/3771 Wed, 29 May 2024 11:41:14 -0500 Investigating Factors Shaping Sunnah-Based Product Consumption among University Students https://ojs.amhinternational.com/index.php/imbr/article/view/3772 <p>Health problems have increased because of modern lives, especially in young people because of poor nutrition and improper eating habits. Inspired by Islamic teachings, especially the Quran and the Sunnah of the Prophet Muhammad (PBUH), this study attempts to investigate the factors impacting Sunnah-based product consumption among Muslim college students. Data were gathered by utilizing a correlational research approach and questionnaires given to 476 Muslim university students. According to the study, 96.6% of respondents were aware of Sunnah-based products, and a sizable majority (93.9%) favored them. Childhood exposure to such products (44.3%) points to familial or cultural impacts. The frequency of consumption varied, though, with 41.8% consuming Sunnah-based goods on occasion.&nbsp; Taste concerns were negligible (12.0%) and accessibility issues (23.9%) emerged as the main obstacles to consumption, followed by high pricing (56.5%). Positive sentiments notwithstanding, real-world barriers impede widespread adoption.&nbsp; These results highlight how critical it is to remove obstacles preventing Muslim youth from using Sunnah-based products. Interventions can be designed to encourage healthy eating habits in line with Islamic teachings by knowing the factors influencing their decisions. This will ultimately improve the general health and well-being of Muslim communities.</p> Annurizal Anuar, Abdul Kadir Othman, Siti Noorsuriani Maon, Mohd Zulkifli Abdullah, Mohd Redhuan Dzulkipli, Noor Zaihan Mat Hasan Copyright (c) 2024 Annurizal Anuar, Abdul Kadir Othman, Siti Noorsuriani Maon, Mohd Zulkifli Abdullah, Mohd Redhuan Dzulkipli, Noor Zaihan Mat Hasan http://creativecommons.org/licenses/by/4.0 https://ojs.amhinternational.com/index.php/imbr/article/view/3772 Wed, 29 May 2024 11:42:13 -0500 Forecasting Short-Term FTSE Bursa Malaysia Using WEKA https://ojs.amhinternational.com/index.php/imbr/article/view/3773 <p>This study investigates the use of machine learning methods, specifically utilizing the WEKA software, to predict stock prices of the FTSE Bursa Malaysia Kuala Lumpur Composite Index (KLCI). Two algorithms, Sequential Minimal Optimization Regression (SMOreg) and Multilayer perceptron (MLP), were employed for data analysis. Historical data from January 3, 2023, to December 29, 2023, was used to forecast open, high low, and close prices for ten days. Results from both algorithms were compared, with SMOreg proving to be more accurate than MLP for the dataset. However, it's important to note that further exploration of different forecasting algorithms may lead to even more precise results in the future. The findings of this analysis hold significant implications for investors, as they can use the insights gained to inform their investment strategies. By leveraging machine learning techniques like SMOreg within the WEKA framework, investors can potentially make more informed decisions regarding their stock market investments, leading to improved portfolio performance and risk management.</p> Nurhuda Nizar, Ahmad Danial Zainudin, Ali Albada, Chua Mei Shan Copyright (c) 2024 Nurhuda Nizar, Ahmad Danial Zainudin, Ali Albada, Chua Mei Shan http://creativecommons.org/licenses/by/4.0 https://ojs.amhinternational.com/index.php/imbr/article/view/3773 Wed, 29 May 2024 11:42:53 -0500 The Effect of False Advertising on Consumer Online Purchase Behavior with the Mediating Effect of e-WOM: Consumers in Malaysia https://ojs.amhinternational.com/index.php/imbr/article/view/3774 <p>Advertising is one of the main contributors to the rising number of online shoppers worldwide. The use of advertising in this digital era has become a powerful tool for the persuasion of consumers. However, some organizations have adopted false advertising as their marketing strategy. The purpose of this study is to analyze the factors that influence consumers’ online shopping behavior. The study focuses on the three independent constituent factors of false advertising, namely, unethical advertising, misleading information, and deception. The dependent variable is online purchase behavior. A questionnaire was distributed to 588 individuals who shopped once or more from the top e-commerce platforms in Malaysia. The questionnaire underwent validation and reliability assessments, followed by the collection and analysis of responses using SPSS software. The findings indicate that False advertising can have significant effects on consumer online purchase behavior in Malaysia. Through the use of misleading or false information, companies can manipulate consumer perceptions and ultimately influence their buying decisions. This can lead to several negative consequences for consumers, including financial losses, disappointment with purchased products, and erosion of trust in online shopping.</p> Ahmed Michail Awad Ahmed, Abdul Kadir Bin Othman Copyright (c) 2024 Ahmed Michail Awad Ahmed, Abdul Kadir Bin Othman http://creativecommons.org/licenses/by/4.0 https://ojs.amhinternational.com/index.php/imbr/article/view/3774 Wed, 29 May 2024 11:44:03 -0500 Islamic Human Resource Management (IHRM) Influence on Employee Turnover Intention in Multi-National Corporations (MNCs) in Malaysia https://ojs.amhinternational.com/index.php/imbr/article/view/3778 <p>This paper investigates the dynamics affecting employees' intentions to leave their jobs in multinational corporations (MNCs) in Malaysia, focusing on the influencing factors of Islamic human resource management (IHRM). The increasing trends of employee turnover intention have significant implications for businesses, as they can impact strategic objectives and plans. The consequences encompass higher expenses, elevated costs for hiring and replacing employees, the need for time-consuming training, disruptions in productivity and supply, and a decrease in morale. To investigate this phenomenon, a positivist research design with a correlational study approach was adopted. The study population consisted of diversified MNCs, with a sample of 277 MNC employees as the unit of analysis. Questionnaires were used as the research instrument. The findings revealed a strong relationship between Islamic recruitment and hiring and employee turnover intention, and between Islamic performance and compensation and employee turnover intention. This study highlights the importance of integrating Islamic human resource management into organizational practices, identifying specific management strategies that can help mitigate and address employee turnover intention.</p> Salmi Bawasa, Abdul Kadir Othman Copyright (c) 2024 Salmi Bawasa, Abdul Kadir Othman http://creativecommons.org/licenses/by/4.0 https://ojs.amhinternational.com/index.php/imbr/article/view/3778 Wed, 29 May 2024 11:44:52 -0500 Developing a Model for Graduate Employability Transfer of Training https://ojs.amhinternational.com/index.php/imbr/article/view/3775 <p>The focus of this research at the Talent Enhancement Institution (TEI) is to enhance the effectiveness of transfer of training in Malaysia’s graduate employability programs. This is crucial for shaping the future workforce in accordance with the Malaysian National Higher Education Strategic Plan 2021–2030 policies and the sustainable development goals for quality education. This study provides insight into the influence of trainees' self-efficacy, traits, and training design on the effectiveness of training outcome transformation. Meanwhile, learning culture acts as a moderator between every independent variable and the transfer of training. Using a practical combination of both quantitative input from 125 survey participants and qualitative insights from 25 interviews, our study seeks not only to investigate but also to gain a detailed understanding of the dynamics of knowledge and skill application after training. We will propose solutions to enhance the transfer of training and improve the effectiveness of Talent Enhancement Institution (TEI) programs in enhancing graduate employability in the dynamic global job market.</p> Nor Intan Adha Nor Intan Adha, Zuhaina Mustapa, Suhaila Mohamed, Jiang Ming Di, Masliza Osman Copyright (c) 2024 Nor Intan Adha Nor Intan Adha, Zuhaina Mustapa, Suhaila Mohamed, Jiang Ming Di, Masliza Osman http://creativecommons.org/licenses/by/4.0 https://ojs.amhinternational.com/index.php/imbr/article/view/3775 Wed, 29 May 2024 11:54:19 -0500 Optimising Administrative Employees’ Productivity in XYZ District of Sarawak: The Role of Physical Workspace Environments https://ojs.amhinternational.com/index.php/imbr/article/view/3793 <p>A pleasant physical working environment is essential to prevent unnecessary stress among administrative employees. This is because administrative employees spend most of their working hours within a building or a physical workspace environment. With these routine tasks and the extensive time spent in the workspace, discomfort can easily arise in their productivity and performance. Therefore, this study aims to identify the impact of the physical workspace environment on administrative employees’ productivity at XYZ district, Sarawak, by employing four dimensions of the physical workspace environment: temperature, noise level, lighting, and color. This study employs a quantitative methodology, and questionnaires were used to collect the data by utilizing the e-survey. The data was gathered from 81 administrative employees via convenience sampling from private and public organizations located in XYZ district, Sarawak, and analyzed using reliability analysis, descriptive analysis, correlation analysis, and multiple regression analysis.&nbsp; The findings indicate that this study’s four dimensions of the physical workspace environment, i.e., temperature, noise level, lighting, and color, have a significant relationship with administrative employees’ productivity in XYZ district, Sarawak. The study concludes that organizations can significantly boost the productivity and performance of administrative employees by optimizing the physical workspace environment. It also suggests that organizations should not only aim to create a conducive workspace but also consider the preferences and well-being of their employees. This research contributes to a better understanding of the environmental factors affecting employee productivity and offers practical insights for organizational improvement in physical workspace design.</p> Nurul Masturina Maslan, Azilah Anis, Rafikul Islam Copyright (c) 2024 Nurul Masturina Maslan, Azilah Anis, Rafikul Islam http://creativecommons.org/licenses/by/4.0 https://ojs.amhinternational.com/index.php/imbr/article/view/3793 Wed, 29 May 2024 11:55:06 -0500 The Relationship of Succession Planning, Career Attitude and Job Security with Turnover Intention at Private University in Malaysia https://ojs.amhinternational.com/index.php/imbr/article/view/3794 <p>Employee turnover has long been acknowledged as a silent threat to any organization. The turnover phenomenon has been a highly pressing concern for private universities’ faculties. Despite the attentiveness and responsiveness of high rates of turnover around the globe, research on the area of turnover or turnover intention, as well as succession planning, career attitude and job security is limited. Past studies have not assessed the scale and nature of the association between these three variables. Thus, this study aims to explore the relationship between succession planning, career attitude and job security toward turnover intention. The study specifically focused on a private university in Malaysia and data was gathered through 148 questionnaire surveys. The conceptual framework developed consisted of dimensions of succession planning, career attitude, job security and turnover intention. A set of three hypotheses was developed that assessed whether there existed a positive or negative relationship between these three variables. For data analysis, the study utilized various numbers of statistical techniques such as exploratory factor analysis, confirmatory factor analysis, and cross-case analysis. The study results indicated that the research model developed was a good predictor of turnover intention and provided general support for all three hypotheses. The study also found that there was a positive relationship between succession planning, career attitude, and job security toward turnover intention. The empirical relationships between variables further proposed that it would be favorable and advantageous to the private university management to recuperate university turnover situations. Further discussions included the research contributions and implications.</p> Nurul Irdina Fahmi, Idaya Husna Mohd, Nursaadatun Nisak Ahmad, Shereen Noranee, Syarifah Mastura Syed Abu Bakar, Wong Chee Hoo Copyright (c) 2024 Nurul Irdina Fahmi, Idaya Husna Mohd, Nursaadatun Nisak Ahmad, Shereen Noranee, Syarifah Mastura Syed Abu Bakar, Wong Chee Hoo http://creativecommons.org/licenses/by/4.0 https://ojs.amhinternational.com/index.php/imbr/article/view/3794 Wed, 29 May 2024 11:56:36 -0500 Navigating the Path to Equitable and Sustainable Digital Agriculture among Small Farmers in Malaysia: A Comprehensive Review https://ojs.amhinternational.com/index.php/imbr/article/view/3795 <p>The agriculture sector has transformed with the advent of digital agriculture, smart farming and Agriculture 4.0, yet the social science aspects remain underexplored. This article aims to address this gap by conducting a comprehensive review of 17 studies that focus on the social, economic, and institutional dimensions of precision farming, digital agriculture, smart farming and Agriculture 4.0. The objectives are to explore the dynamics between digital agriculture and farm diversity and to identify emerging concerns related to economics, business, institutions, and ethics. Methodologically, the review synthesizes existing literature on socio-cyber-physical-ecological systems, digital agriculture policy processes, the transition from analog to digital agriculture and the global landscape of digital agriculture development. It adopts a multidisciplinary and transdisciplinary approach to provide a holistic understanding of the topic. The outcomes reveal significant implications for policymakers, farmers, and stakeholders in the agriculture sector. Key findings highlight the necessity of addressing social and economic impacts, such as data privacy, security, and accessibility, and the effects of automation on rural employment and community structures. The review emphasizes the importance of developing institutional and governance frameworks to support digital agriculture practices and tailoring policies to promote sustainable and equitable use of digital technologies. It explores how infrastructure, connectivity and local capacities influence the adoption of digital agriculture technologies. The review advocates for further research on the intersection of digital agriculture with broader societal trends, such as climate change, urbanization, and food system transformations, to develop strategies for sustainable and resilient food systems.</p> Omar Abu Hassim, Ismah Osman, Asmah Awal, Fhaisol Mat Amin Copyright (c) 2024 Omar Abu Hassim, Ismah Osman, Asmah Awal, Fhaisol Mat Amin http://creativecommons.org/licenses/by/4.0 https://ojs.amhinternational.com/index.php/imbr/article/view/3795 Wed, 29 May 2024 11:57:26 -0500 E-Wallet Payment Usage Among Young Consumers Using Technology Continuance Theory https://ojs.amhinternational.com/index.php/imbr/article/view/3753 <p>Technological innovation has paved the way for the widespread adoption of e-wallets in Malaysia. This trend has been bolstered by government initiatives and incentives promoting cashless transactions. The study aims to contribute to the ongoing efforts to encourage cashless transactions and move towards a cashless society in Malaysia and beyond. The study collected data from 443 university students who had used e-wallets for payment transactions. The analysis examined the relationships between key constructs in the Technology Continuance Theory framework. The results revealed that a positive attitude towards e-wallets significantly influences students' intention to continue using them. Additionally, perceived usefulness emerged as a crucial factor influencing students' attitudes and overall satisfaction with e-wallets. However, the study did not find a significant relationship between perceived ease of use and attitude, suggesting that ease of use may not be a primary driver of students' attitudes toward e-wallets. The theoretical implications of this study contribute to a deeper understanding of e-wallet adoption among the younger generation in higher learning institutions and provide valuable insights for the industry players. The practical implications offer guidance to key players in shaping e-wallet applications to meet the specific needs of university students, ultimately encouraging greater adoption and usage. Future research could explore additional variables and employ longitudinal studies for more comprehensive results.</p> Mohd Talmizie Amron, Mohamad Amiruddin Mohamad, Nur Hidayah Md Noh Copyright (c) 2024 Mohd Talmizie Amron, Mohamad Amiruddin Mohamad, Nur Hidayah Md Noh http://creativecommons.org/licenses/by/4.0 https://ojs.amhinternational.com/index.php/imbr/article/view/3753 Wed, 29 May 2024 11:58:38 -0500 Effectiveness of TikTok Marketing on Students’ Purchase Intention Towards Fashion Products https://ojs.amhinternational.com/index.php/imbr/article/view/3779 <p>Social media platforms have a significant function in enabling marketers to engage with their audience in the current digital environment. TikTok has gained immense popularity, particularly among Generation Z, and has emerged as an effective marketing instrument. The objective of this study is to investigate the usefulness of TikTok marketing in influencing students' inclination to purchase fashion items. The researchers employed a quantitative methodology to administer a survey utilizing a questionnaire that evaluated three distinct factors, namely promotion, video quality, and time consumption, which have an impact on purchase intentions. This study employed a probability sampling method, namely simple random sampling, to target a group of final-year students. The sample size consisted of 120 respondents. The data were examined via SPSS, highlighting the reliability of both the independent and dependent variables. The study employed analytical approaches, including reliability analysis and multiple regression analysis. Based on the results of this study, two hypotheses, namely promotion and time consumption, were found to be accepted, whereas one hypothesis, video quality, was found to be rejected. This report is an essential resource for online retailers and marketers as the fashion industry goes through a digital transition. It assists them in selecting efficient channels for advertising their fashionable goods. Businesses looking to engage with this group in the ever-changing digital ecosystem may find it helpful to understand how TikTok marketing influences students' purchasing preferences.</p> Nurazree Mahmud, A’irine Nasyirah Mohd Lokman, Nurnajwa Khairuddin, Nurul Nabilah Samsul, Siti Nasyitah Norazizan, Sofie Nazeha Saifuddin Copyright (c) 2024 Nurazree Mahmud, A’irine Nasyirah Mohd Lokman, Nurnajwa Khairuddin, Nurul Nabilah Samsul, Siti Nasyitah Norazizan, Sofie Nazeha Saifuddin http://creativecommons.org/licenses/by/4.0 https://ojs.amhinternational.com/index.php/imbr/article/view/3779 Wed, 29 May 2024 11:59:52 -0500 A Conceptual Model for Safety Management Systems (SMS) Practices among Employees in the Manufacturing Industry https://ojs.amhinternational.com/index.php/imbr/article/view/3780 <p>The burgeoning manufacturing sector has been the primary driver of Malaysia's substantial and notable economic expansion. Notwithstanding these, the Malaysian manufacturing sector remains afflicted by concerning safety concerns. To enhance the situation, the Malaysian government has proposed the use of self-regulatory safety management systems (SMS). However, there are doubts about the employees' preparedness to adopt this measure. Implementing SMS has numerous complexities. Despite progress made in the SMS technique, failures continue to be prevalent. There is a lack of literature regarding the perspectives of the manufacturing industry regarding their concerns regarding the implementation of SMS. This study aimed to ascertain the presence of safety practices derived from SMS elements and identify the characteristics associated with the successful application of SMS. The anticipation is that the outcomes of this study will contribute to the successful implementation of SMS. The findings of this research will be of significant importance to the stakeholders and policymakers.</p> Suzana Ab Rahman, Roszi Naszariah Nasni Naseri, Nadiah Ishak Copyright (c) 2024 Suzana Ab Rahman, Roszi Naszariah Nasni Naseri, Nadiah Ishak http://creativecommons.org/licenses/by/4.0 https://ojs.amhinternational.com/index.php/imbr/article/view/3780 Wed, 29 May 2024 12:00:37 -0500 Enhancing Supply Chain Efficiency: Implementation of Vendor Managed Inventory in Inventory Routing Problem https://ojs.amhinternational.com/index.php/imbr/article/view/3761 <p>This article explores the integration of Vendor Managed Inventory (VMI) into the framework of the Inventory Routing Problem (IRP) as a strategic approach to enhance supply chain efficiency. VMI involves suppliers taking an active role in managing customer inventory levels and fostering real-time communication and data sharing. The Inventory Routing Problem addresses the challenge of optimizing delivery routes while simultaneously managing inventory levels. The benefits of implementing VMI in IRP include improved demand forecasting, reduced stockouts and overstock situations, and optimized routing and transportation. The study applies a method that strategically integrates Vendor Managed Inventory (VMI) into the Inventory Routing Problem (IRP) framework, utilizing real-time data sharing and optimized routing algorithms to enhance supply chain efficiency. This approach is evaluated through research findings highlighting its benefits and implementation challenges. Thus, we discuss the potential advantages and challenges associated with this integration. While VMI in IRP offers substantial benefits, data security, cultural shifts, and IT system integration must be addressed for successful implementation. This article provides insights into the promising synergy between VMI and IRP, offering organizations a competitive edge in the dynamic supply chain management landscape.</p> Afif Zuhri Muhammad Khodri Harahap, Ahmad Suffian Mohd Zahari, Noor Malinjasari Ali, Rabiatul Adawiyah Ma'arof Copyright (c) 2024 AFIF HARAHAP, Ahmad Suffian Mohd Zahari, Noor Malinjasari Ali, Rabiatul Adawiyah Ma'arof http://creativecommons.org/licenses/by/4.0 https://ojs.amhinternational.com/index.php/imbr/article/view/3761 Wed, 29 May 2024 12:01:34 -0500 Bibliometric Examination of "Bona Vacantia": Charting Patterns and Research Trends https://ojs.amhinternational.com/index.php/imbr/article/view/3817 <p>This paper employs a bibliometric analysis to examine the primary sources of publication, authorship, citations, and research trends concerning <em>Bona vacantia</em>. <em>Bona vacantia</em>, often known as ownerless property, carries significant legal and economic significance on a global scale. Comprehending the academic discussion surrounding a topic benefits legal professionals, policymakers, and researchers. Retrieving 645 relevant articles from the Scopus database spanning 2003 to 2023, the study employs data refining and various bibliometric methods, including cluster and network analysis and word cloud generation. The analysis reveals 158 contributors from 69 countries, predominantly publishing articles. It identifies key articles, authors, and journals shaping the discourse on <em>Bona vacantia</em>. Although the insights provided are valuable, it is crucial to understand the limits in terms of database coverage, chronology, and paper scope. Future research should incorporate diverse databases and extend temporal perspectives to understand <em>Bona vacantia</em> comprehensively. This study recommends a broader research expansion to enhance understanding of this multifaceted subject.</p> Siti Khadijah Abdullah Sanek, Akmal Hidayah Halim Copyright (c) 2024 Siti Khadijah Abdullah Sanek, Akmal Hidayah Halim http://creativecommons.org/licenses/by/4.0 https://ojs.amhinternational.com/index.php/imbr/article/view/3817 Tue, 11 Jun 2024 08:18:09 -0500 Enterprise Risk Management Practices in Malaysian Small and Medium-Sized Enterprises: An Overview https://ojs.amhinternational.com/index.php/imbr/article/view/3683 <p>SMEs are crucial to the economic growth of many countries, particularly developing ones like Malaysia. SMEs have contributed significantly to economic growth but they also often struggle with problems related to poor management, which increases the risk of failure and closure. Effective risk management is essential in sustaining the long-term sustainability of SMEs and improving managerial performance. This study investigates the enterprise risk management (ERM) practices used by Malaysian SMEs in the manufacturing sector. The factors influencing the risk management behaviors and practices of SME manufacturing workers and their compliance with risk management protocols are examined in this study using a mixed-methods approach. This study focuses on employee behavior to better understand how organizational culture affects risk management techniques in SMEs. To design effective reward and recognition programs, this research also examines the psychological components of risk management while accounting for the organizational, societal, and financial challenges that followed the 2008 financial crisis. The study also examines the impact of organizational structure on the efficacy of risk management initiatives in small and medium-sized enterprises. The practical findings of the study are expected to demonstrate the extent to which ERM influences organizational effectiveness in Malaysia's SME manufacturing sector. This study intends to equip industry participants with the knowledge and confidence necessary to implement ERM successfully in their operations by offering insights into the factors that encourage and impede ERM adoption and its impact on organizational performance. This research advances ERM practices among SMEs and strengthens Malaysian businesses' resilience and risk awareness.</p> Nadhrah Manas, Norhayati Zakuan, Muhamad Zameri Mat Saman, Mariam Setapa Copyright (c) 2024 Nadhrah Manas, Norhayati Zakuan, Muhamad Zameri Mat Saman, Mariam Setapa http://creativecommons.org/licenses/by/4.0 https://ojs.amhinternational.com/index.php/imbr/article/view/3683 Tue, 11 Jun 2024 08:25:33 -0500 Factors Influencing Tourists’ Satisfaction on Electric Train Service (ETS) https://ojs.amhinternational.com/index.php/imbr/article/view/3634 <p>This study investigates the use of Electric Train Services (ETS) railway service by tourists. It seeks to understand factors influencing tourists’ satisfaction with ETS train services. Data were collected from a survey with convenience and purposive sampling by selected tourists in ETS station in Kuala Lumpur Sentral. Theoretical frameworks for research units like the four dimensions of the level of satisfaction (accessibility, service quality, traveling comfort, cost). 213 respondents were gathered through a combination of a direct approach and an online survey using Google Forms. The data collected was analyzed using SPSS 27 and Excel. The findings revealed strong correlations between all the listed aspects and tourist satisfaction. Overall, tourists were highly satisfied with the ETS train services at KL Sentral. Consequently, this study contributes to our understanding of how tourists perceive and experience the ETS service. The conclusion of the study delves into the results obtained and explores potential implications and future possibilities.</p> Norfadhilah Mohd Akhuan, Zahirah Sofea Z Halim, Muhammad Aiman Ahmad, Ahmad Hazim Ahmad Zani Copyright (c) 2024 Norfadhilah Mohd Akhuan, Zahirah Sofea Z Halim, Muhammad Aiman Ahmad, Ahmad Hazim Ahmad Zani http://creativecommons.org/licenses/by/4.0 https://ojs.amhinternational.com/index.php/imbr/article/view/3634 Thu, 13 Jun 2024 00:00:00 -0500 The Mediating Role of Social Media Usage as a Learning Tool on Students’ Academic Performance: A Structural Equation Modelling (SEM-AMOS) Approach https://ojs.amhinternational.com/index.php/imbr/article/view/3757 <p>Social media is used in many aspects of modern life. Lately, higher education has also expanded its focus to include globalized online learning using social media. Educational establishments have acknowledged that social media gives students a chance to interact with teachers, other students, and higher authorities. However, there is little information available on it in educational settings, especially in the classroom. Only a small number of studies in Malaysia have specifically examined social media, even though many studies have looked at how social media influences the academic performance of university students. Therefore, we conducted this quantitative study to determine whether social media usage mediates the relationship between educational variables and academic performance among students enrolled in Malaysian public higher education institutions. We conducted a cross-sectional study at UiTM Segamat, involving 388 respondents. The findings demonstrate that social media usage mediates the relationship between students' performance and perceived usefulness, perceived enhanced communication, and resource sharing. Social media use does not mediate perceived ease of use, collaborative learning, or perceived enjoyment of students' performance. To use social media as a teaching tool, particularly in higher education institutions, the research findings bring new knowledge to the field. The higher education community may share knowledge anytime and anywhere. This platform allows educators and students to interact with one another after learning sessions, which will help the student succeed academically.</p> Siti Hasma Hajar Mat Zin, Siti Haslini Zakaria, Nor Hidayah Hassim, Rumaizah Che Md Nor, Suhanah Rosnan, CT Munirah Niesha Mohd Shafee Copyright (c) 2024 Siti Hasma Hajar Mat Zin, Siti Haslini Zakaria, Nor Hidayah Hassim, Rumaizah Che Md Nor, Suhanah Rosnan, CT Munirah Niesha Mohd Shafee http://creativecommons.org/licenses/by/4.0 https://ojs.amhinternational.com/index.php/imbr/article/view/3757 Thu, 13 Jun 2024 11:53:27 -0500