Beyond Administration: HRM as a Catalyst for Academicians' Self-Actualization in Higher Education Institutions

  • Noor Jannah Afi Albukhary International University
  • Siti Maizalaizzah Akma Adnan Albukhary International University
  • Wahiet Mat International Open University
  • Noor Anis Shamila Ibrahim Universiti Sultan Azlan Shah
Keywords: Human Resource Management (HRM), Self-Actualization, Higher Education Institutions (HEIs), Academic Motivation, Maslow’s Hierarchy

Abstract

In an era where higher education institutions (HEIs) face increasing demands for innovation, global competitiveness, and faculty excellence, Human Resource Management (HRM) must evolve from a purely administrative function into a strategic driver of academic development. This study examines how HRM practices can promote self-actualization among academicians, a psychological state characterized by intellectual autonomy, purpose-driven work, and the fulfillment of personal potential. Grounded in Maslow’s motivational theory and self-determination frameworks, the research employs a qualitative design, with semi-structured interviews with 40 academic leaders and HR professionals across Malaysian universities. Findings reveal a significant misalignment between current HRM structures and the intrinsic motivators of academic staff. Themes such as limited strategic HRM integration, narrow recognition systems, lack of tailored professional development, and restrictive organizational cultures emerged as key barriers. However, institutions that adopt transformative HRM practices, such as fostering autonomy, inclusivity, and intellectual growth, report improved academic engagement and retention. The study proposes a conceptual shift positioning HRM as a catalyst for academic self-actualization and institutional excellence. It concludes with strategic recommendations for policy, practice, and further research in aligning HRM with the psychological and professional aspirations of faculty members.

Downloads

Download data is not yet available.

References

Anderson, H., & Phillips, J. (2018). Academic freedom and job satisfaction in the global academy. Higher Education Policy, 31(2), 197–215. https://doi.org/10.1057/s41307-017-0050-5

Braun, V., & Clarke, V. (2006). Using thematic analysis in psychology. Qualitative Research in Psychology, 3(2), 77–101. https://doi.org/10.1191/1478088706qp063oa

Brown, A., Green, P., & Jones, M. (2018). Strategic HRM in higher education: A review of current practice and future directions. Higher Education Management Review, 22(2), 45–61.

Cinches, M. F., & Borbon, R. C. (2024). Digital divide and equity in higher education: Implications for faculty development. International Journal of Educational Technology in Higher Education, 21(1), 44–59. https://doi.org/10.1186/s41239-024-00444-8

Clark, M., & Davis, L. (2021). Hierarchies in higher education: Organizational barriers to innovation and collaboration. Journal of Educational Administration, 59(4), 518–534. https://doi.org/10.1108/JEA-05-2020-0095

Creswell, J. W., & Plano Clark, V. L. (2018). Designing and conducting mixed methods research (3rd ed.). Sage.

Deci, E. L., & Ryan, R. M. (2000). Self-determination theory and the facilitation of intrinsic motivation, social development, and well-being. American Psychologist, 55(1), 68–78. https://doi.org/10.1037/0003-066X.55.1.68

Goldstein, K. (1995). The organism: A holistic approach to biology derived from pathological data in man. Zone Books. (Original work published 1939)

Hackman, J. R., & Oldham, G. R. (1980). Work redesign. Addison-Wesley.

Hassan, M., Rahman, A., & Lee, K. (2022). Strategic human resource practices in universities: Drivers of faculty innovation and engagement. International Journal of Educational Management, 36(4), 560–578. https://doi.org/10.1108/IJEM-05-2021-0220

Johnson, R., & Smith, D. (2016). Self-actualization and job performance: A meta-analytic review. Journal of Organizational Behavior, 37(4), 570–588. https://doi.org/10.1002/job.2054

Karppinen, T., Dimba, B., & Kitawi, A. (2021). Organizational culture, HRM practices, and teacher absenteeism in African universities. International Review of Education, 67(3), 289–308. https://doi.org/10.1007/s11159-021-09905-1

Kvale, S., & Brinkmann, S. (2015). Interviews: Learning the craft of qualitative research interviewing (3rd ed.). Sage.

Li, F., & Wong, Y. (2020). Burnout and job satisfaction among university lecturers: The moderating role of work-life balance. Journal of Applied Psychology, 105(7), 681–695. https://doi.org/10.1037/apl0000457

Lincoln, Y. S., & Guba, E. G. (1985). Naturalistic inquiry. Sage.

Martinez, S., & Kumar, P. (2019). The role of organizational culture in employee self-actualization: A higher education perspective. International Journal of Educational Management, 33(6), 1345–1360. https://doi.org/10.1108/IJEM-01-2019-0032

Maslow, A. H. (1943). A theory of human motivation. Psychological Review, 50(4), 370–396. https://doi.org/10.1037/h0054346

Morgeson, F. P., & Humphrey, S. E. (2006). The Work Design Questionnaire (WDQ): Developing and validating a comprehensive measure for assessing job design and the nature of work. Journal of Applied Psychology, 91(6), 1321–1339. https://doi.org/10.1037/0021-9010.91.6.1321

Nguyen, T., & Lee, S. (2021). Transforming HRM for academic excellence: A case study in strategic realignment. International Journal of Educational Management, 35(3), 423–438. https://doi.org/10.1108/IJEM-08-2020-0414

Patton, M. Q. (2015). Qualitative research & evaluation methods: Integrating theory and practice (4th ed.). Sage.

Pratama, R., Samani, M., & Buditjahjanto, I. (2024). Continuing professional development and lecturer self-directed learning: Evidence from Indonesian higher education. Journal of Education and Learning, 18(1), 56–68.

Rodrigues, M., Silva, D., & Chen, A. (2021). Professional development and retention in academia: A longitudinal study. Higher Education Studies, 11(1), 59–72. https://doi.org/10.5539/hes.v11n1p59

Ryan, R. M., & Deci, E. L. (2000). The “what” and “why” of goal pursuits: Human needs and the self-determination of behavior. Psychological Inquiry, 11(4), 227–268. https://doi.org/10.1207/S15327965PLI1104_01

Smith, J., & Jones, R. (2015). Human resource practices in tertiary education institutions: A historical overview. Journal of Higher Education Policy and Management, 37(1), 1–13. https://doi.org/10.1080/1360080X.2014.991537

Sulistiyani, E. (2022). Perceived organizational support and performance: The mediating effect of affective values. Jurnal Manajemen Bisnis, 13(2), 178–190. https://doi.org/10.18196/mb.v13i2.13555

Tanner, J., & Greene, H. (2017). Recognition and reward in higher education: What motivates academics? Journal of Human Resources in Education, 8(2), 94–112.

Thompson, G. (2017). Administrative burden and academic motivation: Misalignment in HRM practices. Education and Human Development Journal, 12(1), 33–48.

Whitchurch, C. (2019). Reconstructing identities in higher education: The rise of ‘third space’ professionals. Routledge. https://doi.org/10.4324/9780429296607

Wilson, D., & Taylor, L. (2018). Transformative HRM for the 21st-century university: Conceptual framework and case insights. Journal of Higher Education Policy, 41(3), 230–247. https://doi.org/10.1080/1360080X.2018.1425142

Yamamoto, S. (2020). Balancing autonomy and institutional identity: Cultural strategies in research universities. Tertiary Education and Management, 26(3), 225–243. https://doi.org/10.1007/s11233-019-09041-z

Zhang, L., Wang, X., & Liu, J. (2019). The limits of corporate models in academia: Reconsidering motivation and engagement in university settings. Journal of Educational Administration, 57(5), 533–550. https://doi.org/10.1108/JEA-01-2018-0011

Zuleha, A., & Sawitri, N. N. (2024). The influence of organizational culture, information technology, work environment, and compensation on employee performance is moderated by work motivation. Dinasti International Journal of Management Science, 5(1), 22–36. http://repository.ubharajaya.ac.id/31368

Published
2025-09-13
How to Cite
Afi, N. J., Adnan, S. M. A., Mat, W., & Ibrahim, N. A. S. (2025). Beyond Administration: HRM as a Catalyst for Academicians’ Self-Actualization in Higher Education Institutions. Information Management and Business Review, 17(3(I), 475-484. https://doi.org/10.22610/imbr.v17i3(I).4627
Section
Research Paper