Exploring the Mediating Role of Theory of Planned Behavior (TPB) Components in Facilitating Health Behavior Change: A Comprehensive Conceptual Framework
Abstract
Health behavior, specifically physical health, is the main factor contributing to absenteeism and presenteeism of workers that affect an organization’s profitability. Based on the AIA Validity Survey report from 2017 until 2023, two main factors contributed to productivity loss: unhealthy diet and physical inactivity. As the banking sector strives to be sustainable and competitive, the employees need to improve their performance by increasing their commitment at work this situation has led to a more competitive environment for the banking sector, and the workers tend to experience fatigue as the work involves long working hours, inappropriate reward system, and lack of job autonomy; besides, the role conflict had increased tension, stress, and pressure due to the nature of heavy workload and the need of adaptation towards strict time limits. A study that is based on theory is more relevant to changing individual behavior. Thus, this study aims to identify the mediating role of the theory of planned behavior (TPB) component to understand the determinants related to HBCI among workers in the banking sector. This study will highlight the proposed framework that can be tested for future research in this study.
Downloads
References
Abdekhoda, M., Ahmadi, M., Dehnad, A., Noruzi, A., & Gohari, M. (2016). Applying Electronic Medical Records in Health Care. Applied Clinical Informatics, 341-354. DOI: https://doi.org/10.4338/ACI-2015-11-RA-0165
Abdul Aziz, A. (2020). Do New Technology Characteristics Influence Intention to Adopt Manufacturing Companies in Malaysia? Proceeding of the First ASEAN Business, Environment, and Technology Symposium (pp. 30-35). Atlantis Press SARL. DOI: https://doi.org/10.2991/aebmr.k.200514.008
Aguinis, H., Edwards, J. R., & Bradley, K. J. (2017). Improving our understanding of moderation and mediation in strategic management research. Organizational Research Methods, 20(4), 665–685. https://doi.org/10.1177/1094428115627498. DOI: https://doi.org/10.1177/1094428115627498
Ahmad, N., Naveed, A., Ahmad, S., & Butt, I. (2020). Banking sector performance, profitability, and efficiency: a citation?based systematic literature review. Journal of Economic Surveys, 34(1), 185-218. DOI: https://doi.org/10.1111/joes.12346
Ajzen, I. (1991). The theory of planned behavior. Organizational Behavior and Human Decision Processes, 179-211. DOI: https://doi.org/10.1016/0749-5978(91)90020-T
Ajzen, I. (2002). Perceived behavioral control, self-efficacy, locus of control, and the theory of planned behavior. Journal of Applied Social Psychology, 32(4), 665–683. https://doi.org/10.1111/j.1559-1816.2002.tb00236.x DOI: https://doi.org/10.1111/j.1559-1816.2002.tb00236.x
Al Mamun, A., Hayat, N., & Zainol, N. (2020). Healthy eating determinants: A study among Malaysian young adults. Foods, 1-18. DOI: https://doi.org/10.3390/foods9080974
Alam, S., & Rashid, M. (2012). Intention to use renewable energy: Mediating role of attitude. Energy Research Journal, 3, (2), 37-44. DOI: https://doi.org/10.3844/erjsp.2012.37.44
Albarracin, D., Johnson, B. T., Fishbein, M., & Muellerleile, P. A. (2001). Theories of reasoned action and planned behavior as models of condom use: a meta-analysis. Psychological bulletin, 127(1), 142. DOI: https://doi.org/10.1037//0033-2909.127.1.142
Allard, K., Thomsen, J., Mikkelsen, S., Rugulies, R., Mors, O., Kaegaard, A., . . . Andersen, J. (2011). Effects of psychosocial work factors on lifestyle changes. Journal of Occupational Environment, 1364-1371. DOI: https://doi.org/10.1097/JOM.0b013e3182363bda
Altawallbeh, M., Soon, F., Thiam, W., & Alshourah, S. (2015). The mediating role of attitude, subjective norm and perceived behavioral control in the relationships between their respective salient beliefs and behavioral intention to adopt e-learning among instructors in Jordanian Universities. Journal of Education and Practices, 152-160.
Amuneke-Nze, C., Bamgbade, B., & Barner, J. (2018). An Investigation of Health Management Perceptions and Wellness Behaviors in African American Males in Central Texas. American Journal of Men's Health, 13(1), 1-16. DOI: https://doi.org/10.1177/1557988318813490
Ates, H., Ozdenk, G., & Caliskan, C. (2021). Determinants of science teachers' healthy eating behaviors: combining health belief model and theory of planned behavior. Journal of Baltic Science Education, 573-589. DOI: https://doi.org/10.33225/jbse/21.20.573
Avci, N. (2017). The Relationship between Coworker Supports, Quality of Work Life and Wellbeing: An Empirical Study of Hotel Employees. International Journal of Management Economics and Business, 577-599. DOI: https://doi.org/10.17130/ijmeb.2017331328
Bae, Y., & Choi, J. (2021). Consumer acceptance of edible insect foods: an application of the extended theory of planned behavior. Nutrition Research and Practice, 122-135. DOI: https://doi.org/10.4162/nrp.2021.15.1.122
Bank Negara Malaysia (2019). List of Licensed Financial Institutions. Retrieved from https://www.bnm.gov.my/home.
Baron, R. M., & Kenny, D. A. (1986). The moderator-mediator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations. Journal of Personality and Social Psychology, 51(6), 1173–1182. https://doi.org/10.1037/0022-3514.51.6.1173 DOI: https://doi.org/10.1037//0022-3514.51.6.1173
Berry, D., Blonquist, T., Pozzar, R., & Nayak, M. (2018). Understanding health decision making: An exploration of homophily. Social Science & Medicine, 118-124. DOI: https://doi.org/10.1016/j.socscimed.2018.08.026
Burke, T., Dailey, S., & Zhu, Y. (2017). Let's work out: Communication in workplace wellness programs. International Journal of Workplace Health Management, 10(2), 100-115. DOI: https://doi.org/10.1108/IJWHM-07-2016-0055
Cain, M., & Mittman, R. (2002). Diffusion of Innovation in Health Care. California: Institute for the future.
Cassoff, J., Gruber, R., Sadikaj, G., Rushani, F., & Knauper, B. (2014). What motivational and awareness variables are associated with adolescents' intentions to go to bed earlier? Curr Psychol, 113-129. DOI: https://doi.org/10.1007/s12144-013-9201-6
Chaba, L., d'Arripe-Longueville, F., Lentillon-Kaestner, V., & Scoffier-Meriaux, S. (2019). Drive for muscularity behaviors in male bodybuilders: a trans-contextual model of motivation. Journal of Eating Disorders, 1-11. DOI: https://doi.org/10.1186/s40337-019-0274-y
Cheah, Y., & Poh, B. (2014). The Determinants of Participation in Physical Activity in Malaysia. Osong Public Health Res Perspect, 20-27. DOI: https://doi.org/10.1016/j.phrp.2013.12.002
Conner, M., & Norman, P. (2017). Health Behaviour: Current Issues and Challenges. Psychology & Health, 895-906. DOI: https://doi.org/10.1080/08870446.2017.1336240
Courneya, K. S., Bobick, T. M., & Schinke, R. J. (1999). Does the theory of planned behavior mediate the relation between personality and exercise behavior? Basic and Applied Social Psychology, 21(4), 317–324. https://doi.org/10.1207/15324839951036335. DOI: https://doi.org/10.1207/S15324834BASP2104_5
Dale, H., Brassington, L., & King, K. (2014). The impact of healthy lifestyle interventions on mental health and wellbeing: a systematic review. Mental Health Journal, 1-26. DOI: https://doi.org/10.1108/MHRJ-05-2013-0016
Fauzi, M., Tan, C., Thurasamy, R., & Ojo, A. (2019). Evaluating academics' knowledge sharing intentions in Malaysian public universities. Malaysian Journal of Library & Information Science, 24(1), 124-143. DOI: https://doi.org/10.22452/mjlis.vol24no1.7
Fishbein, M. & Ajzen, Icek. (1975). Belief, attitude, intention and behavior: An introduction to theory and research.
Ghalandari, K. (2012). The Effect of Performance Expectancy, Effort Expectancy, Social Influence and Facilitating Conditions on Acceptance of E-Banking Services in Iran: the Moderating Role of Age and Gender.
Gopi, M. and Ramayah, T. (2007). Applicability of theory of planned behavior in predicting intention to trade online: Some evidence from a developing country. International Journal of Emerging Markets, Vol. 2 No. 4, pp. 348-360. https://doi.org/10.1108/17468800710824509 DOI: https://doi.org/10.1108/17468800710824509
Hair Jr, J., Sarstedt, M., Hopkins, L. and G. Kuppelwieser, V. (2014). Partial least squares structural equation modelling (PLS-SEM): An emerging tool in business research, European Business Review, 26(2), 106-121. https://doi.org/10.1108/EBR-10-2013-0128 DOI: https://doi.org/10.1108/EBR-10-2013-0128
Hair, J. F., Ringle, C. M., & Sarstedt, M. (2011). PLS-SEM: Indeed, a silver bullet. Journal of Marketing Theory and Practice, 19(2), 139-152. DOI: https://doi.org/10.2753/MTP1069-6679190202
Hair, J.F., Risher, J.J., Sarstedt, M. and Ringle, C.M. (2019). When to use and how to report the results of PLS-SEM, European Business Review, 31(1), 2-24. https://doi.org/10.1108/EBR-11-2018-0203 DOI: https://doi.org/10.1108/EBR-11-2018-0203
Hasan, N. A. M., Jiea, C. T., & Bidin, R. (2018). Job satisfaction among bank employees: An investigation of public banking institution in Malaysia. Jurnal Kemanusiaan, 16(1), 33-39.
Henseler, J., Ringle, C.M. and Sinkovics, R.R. (2009). The use of partial least squares path modelling in international marketing, Sinkovics, R.R. and Ghauri, P.N. (Ed.) New Challenges to International Marketing (Advances in International Marketing, Vol. 20), Emerald Group Publishing Limited, Leeds, pp. 277-319. https://doi.org/10.1108/S1474-7979(2009)0000020014. DOI: https://doi.org/10.1108/S1474-7979(2009)0000020014
Homer, P. (1990). The mediating role of attitude toward the Ad: some additional evidence. Journal of Marketing Research, 78-86. DOI: https://doi.org/10.1177/002224379002700108
Hossain, M. (2019). Effects of uses and gratifications on social media use: The Facebook case with multiple mediator analysis. PSU Research View, 16-28. DOI: https://doi.org/10.1108/PRR-07-2018-0023
Huang, Z., & Wang, C. (2018). Conspicuous consumption in an emerging market: the case of Chinese migrant workers. Journal of Business Research, 366-373. DOI: https://doi.org/10.1016/j.jbusres.2017.08.010
Huei Phing, C., Abu Saad, H., Nisak, B., & Mohd Nasir. (2017). Effectiveness of physical activity intervention among government employees with metabolic syndrome. Journal of Exercise Science & Fitness, 55-62. DOI: https://doi.org/10.1016/j.jesf.2017.07.003
Husin, N., Lukito, H., Amali, H., & Che Rusuli, M. (2019). Malaysian Bankers' Quality of Life: Are they contented? Sci.Int. (Lahore), 31(2), 233-236.
Jang, M., Lee, S.-M., & Mo, K. (2017). Belief factors associated with breastfeeding intentions of single women: Based on the theory of planned behavior. Journal of Nutrition and Health, 50(3), 284-293. DOI: https://doi.org/10.4163/jnh.2017.50.3.284
Japutra, A., Loureiro, S., Molinillo, S., & Ekinci, Y. (2019). Travelers' mindsets and theory of planned behavior. Tourism Management Perspectives, 193-196. DOI: https://doi.org/10.1016/j.tmp.2019.02.011
Kang, M., & Park, B. (2018). Sustainable corporate social media marketing based on message structural features: firm size plays a significant role as a mediator. Sustainability, 1-14. DOI: https://doi.org/10.3390/su10041167
Kianpour, K., Jusoh, A., Mardani, A., Streimikiene, D., Cavallaro, F., Md.Nor, K., & Zavadskas, E. (2017). Factors influencing consumers' intention to return end-of-life electronic products through reverse supply chain management for reuse, repair and recycling. Sustainability, 1-23 DOI: https://doi.org/10.3390/su9091657
Lao, H., Tao, V., & Wu, A. (2016). Theory of planned behavior and healthy sleep of college students. Australian Journal of Psychology, 20-28. DOI: https://doi.org/10.1111/ajpy.12094
Lau, X., Wong, Y., Wong, J., Koh, D., Sedek, R., Jamil, A., . . . Poh, B. (2019). Development and Validation of a Physical Activity Educational Module for Overweight and Obese Adolescents: CERGAS Programme. International Journal of Environmental Research and Public Health, 1-16. DOI: https://doi.org/10.3390/ijerph16091506
Levac, D., Glegg, S. M., Sveistrup, H., Colquhoun, H., Miller, P. A., Finestone, H., ... & Velikonja, D. (2016). A knowledge translation intervention to enhance clinical application of a virtual reality system in stroke rehabilitation. BMC health services research, 16, 1-11. DOI: https://doi.org/10.1186/s12913-016-1807-6
Liou, D., & Kulik, L. (2020). Self-efficacy and psychosocial considerations of obesity risk reduction behaviors in young adult white Americans. PloS ONE, 1-12. DOI: https://doi.org/10.1371/journal.pone.0235219
Liu, R.-D., Wang, J., Gu, D., Ding, Y., Oei, T., Hong, W., . . . Li, Y.-M. (2019). The effect of parental phubbing on teenagers mobile phone dependency behaviors: The mediation role of subjective norm and dependency intention. Psychology Research and Behavior Management, 1059-1069. DOI: https://doi.org/10.2147/PRBM.S224133
Lunau, T., Bambra, C., Eikemo, T., Wel, K. v., & Dragano, N. (2014). A balancing act? Work-life balance, health and well-being in European welfare states. European Journal of Public Health, 1-6. DOI: https://doi.org/10.1093/eurpub/cku010
Mathieson, Kieran. (1991). Predicting User Intentions: Comparing the Technology Acceptance Model with the Theory of Planned Behavior. Information Systems Research. 2. 173-191. 10.1287/isre.2.3.173. DOI: https://doi.org/10.1287/isre.2.3.173
McEachan, R., Sutton, S., & Myers, L. (2010). Mediation of Personality Influences on Physical Activity within the Theory of Planned Behavior. Journal of Health Psychology, 15(8), 1170-1180. DOI: https://doi.org/10.1177/1359105310364172
Memon, M., Cheah, J.-H., Ramayah, T., Ting, H., & Chuah, F. (2018). Mediation Analysis: Issues and Recommendations. Journal of Applied Structural Equation Modelling: 2(1), 1-10. DOI: https://doi.org/10.47263/JASEM.2(1)01
Mohamad Kasim, N., Ahmad, M., Baharudin, A., Mahadir Naidu, B., Ying, C., & Aris, T. (2018). Food choices among Malaysian adults: Findings from Malaysian Adults Nutrition Survey (MANS) 2003 and MANS 2014. Malaysian Journal of Nutrition, 63-75.
Mohd-Any, A., Mahdzan, N., & Siang Cher, C. (2014). Food choice motives of different ethnicities and the foodie segment in Kuala Lumpur. British Food Journal, 1879-1896. DOI: https://doi.org/10.1108/BFJ-07-2013-0170
Mohd Hasan, N. A., Jie, C. T., & Bidin, R. (2018). Job satisfaction among bank employees: An investigation of public banking institution in Malaysia. Jurnal Kemanusiaan, 16(1), 33-39.
Onaolapo, S., & Oyewole, O. (2018). Performance expectancy, effort expectancy, and facilitating conditions as factors influencing smartphone use for mobile learning by postgraduate students at the University of Ibadan, Nigeria. Interdisciplinary Journal of E-Skills and Lifelong Learning, 95-114. DOI: https://doi.org/10.28945/4085
Palau-Saumell, Ramon & Forgas, Santiago & Sánchez-García, Javier & Robres, Emilio. (2019). User Acceptance of Mobile Apps for Restaurants: An Expanded and Extended UTAUT-2. Sustainability. 11. 1210. 10.3390/su11041210. DOI: https://doi.org/10.3390/su11041210
Park, H., & Lee, D. (2019). Alcohol-related social gatherings with coworkers: Intentions to behave and intention to not behave. Journal of Pacific Rim Psychology, 5(2), 53-64. DOI: https://doi.org/10.1017/S1834490900000581
Penz, E., & Hofmann, E. (2021). What stirs consumers to purchase carbon-friendly food? Investigating the motivational and emotional aspects in three studies. Sustainability, 1-18. DOI: https://doi.org/10.3390/su13158377
Preacher, K. J., & Hayes, A. F. (2008). Asymptotic and resampling strategies for assessing and comparing indirect effects in multiple mediator models. Behavior Research Methods, 40(3), 879–891. https://doi.org/10.3758/BRM.40.3.879 DOI: https://doi.org/10.3758/BRM.40.3.879
Quist, H., Christensen, U., Garneiro, I., Hansen, J., & Bjorner, J. (2014). Do colleagues influence our lifestyle: The matter of smoking, body mass index and leisure-time physical activity? Preventive Medicine, 166-170. DOI: https://doi.org/10.1016/j.ypmed.2014.07.032
Ravesangar, K. ., & Muthuveloo, R. (2019). The Influence Of Intrinsic And Extrinsic Motivating Factors On Work Performance In Banking Sectors In Malaysia: The Mediator Role Of Psychological Ownership. E-Jurnal Penyelidikan Dan Inovasi, 6(2), 51–70. Retrieved from https://ejpi.uis.edu.my/index.php/ejpi/article/view/157
Reinartz, W. & Haenlein, M. & Henseler, J. (2009). An Empirical Comparison of the Efficacy of Covariance-Based and Variance-Based SEM. International Journal of Research in Marketing. 26. 332-344. 10.1016/j.ijresmar.2009.08.001. DOI: https://doi.org/10.1016/j.ijresmar.2009.08.001
Rodrigues, F., Teixeira, D. S., Cid, L. & Monteiro, D. (2019). Promoting Physical Exercise Participation: The Role of Interpersonal Behaviors for Practical Implications. J. Funct. Morphol. Kinesiol. 4, 40. https://doi.org/10.3390/jfmk4020040. DOI: https://doi.org/10.3390/jfmk4020040
Rogers, E.M. (1962) Diffusion of Innovations. Free Press, New York.
Saboia, I., Pisco Almeida, A., Sousa, P., & Pernencar, C. (2020). Are you ready for the challenge? Social media health challenges for behavior change. Perspective on Behavior Science, 543-578. DOI: https://doi.org/10.1007/s40614-020-00261-z
Salimi, A. R. (2019). Effects of Environmental Concerns and Green Knowledge on Green Product Consumptions With An Emphasis on Mediating Role of Perceived Behavioral Control, Perceived Value, Attitude, and Subjective Norm. International Transaction Journal of Engineering, Management, & Applied Sciences & Technologies 10 (5), 651-661.
Sandu, P., Chereches, R., Baba, G., Revnic, R., & Mocean, F. (2018). Environmental influences on physical activity: Romanian youths' perspectives. Children and Youth Services Review, 71-79. DOI: https://doi.org/10.1016/j.childyouth.2018.10.020
Sandve, A. & Øgaard, T. (2014). Exploring the interaction between perceived ethical obligation and subjective norms, and their influence on CSR-related choices. Tourism Management. 42. 177–180. 10.1016/j.tourman.2013.11.013. DOI: https://doi.org/10.1016/j.tourman.2013.11.013
Seif, M., & Fathi, R. (2015). The relations of causal model social capitals and social norms, entrepreneurial self-efficacy and academic entrepreneurial intention: The mediating role of attitude toward entrepreneurship and perceived behavioral control. Higher Education Letter Vol.8 No.31, 1-15.
Singh, R., & Tewari, A. (2021). Modelling factors affecting online learning adoption: Mediating role of attitude. International Journal of Education Management, 35(7), 1405-1420. DOI: https://doi.org/10.1108/IJEM-05-2021-0198
Skallerud, K. & Wien, A. (2019). Preference for local food as a matter of helping behavior: Insights from Norway. Journal of Rural Studies. 67. 79-88. 10.1016/j.jrurstud.2019.02.020. DOI: https://doi.org/10.1016/j.jrurstud.2019.02.020
Sogari, G. & Velez-Argumedo, C. & Gómez, M. & Mora, C. (2018). College Students and Eating Habits: A Study Using An Ecological Model for Healthy Behavior. Nutrients. 10. 10.3390/nu10121823. DOI: https://doi.org/10.3390/nu10121823
Stehr, P., Lanfer, H., & Rossman, C. (2021). Beliefs and motivation regarding physical activity among older adults in Germany: results of a qualitative study. International Journal of Qualitative Studies on Health and Wellbeing, 1-15. DOI: https://doi.org/10.1080/17482631.2021.1932025
Tan, M., & Teo, T. (2000). Factors Influencing the Adoption of Internet Banking. Journal of the Association for Information Systems, 1-44. DOI: https://doi.org/10.17705/1jais.00005
Taylor, S., & Todd, P. (1995). Decomposition and crossover effects in the theory of planned behavior: A study of consumer adoption intentions. International Journal of Research in Marketing, 137-155. DOI: https://doi.org/10.1016/0167-8116(94)00019-K
Teixeira, P., & Marques, M. (2017). Health Behavior Change for Obesity Management. Obesity Facts, 666-673. DOI: https://doi.org/10.1159/000484933
Torquati, L., Kolbe-Alexander, T., Pavey, T., & Leveritt, M. (2018). Changing diet and physical activity in nurses: A pilot study and process evaluation highlighting challenges in workplace health promotion. Journal of Nutrition Education and Behaviour, 50(10), 1015-1025. DOI: https://doi.org/10.1016/j.jneb.2017.12.001
Trigueros, R., Aguilar-Parra, JM., Cangas, AJ., Bermejo, R., Ferrandiz, C., López-Liria, R. (2019). Influence of Emotional Intelligence, Motivation and Resilience on Academic Performance and the Adoption of Healthy Lifestyle Habits among Adolescents. Int J Environ Res Public Health. 16(16), 2810. doi: 10.3390/ijerph16162810. PMID: 31394722; PMCID: PMC6719049. DOI: https://doi.org/10.3390/ijerph16162810
Turner, M., & Lingard, H. (2016). Improving workers’ health in project-based work: Job security considerations. International Journal of Managing Projects in Business, 9(3), 606-623. DOI: https://doi.org/10.1108/IJMPB-08-2015-0070
Turner, B., Rodriguez, N., Bobadilla, R., Hernandez, A., & Yin, Z. (2020). Chronic pain self-management program for low-income patients: themes from a qualitative inquiry. Pain Medicine, 1-8. DOI: https://doi.org/10.1093/pm/pny192
Venkatesh, V., Morris, M., Davis, G., & Davis, F. (2003). User acceptance of information technology: Toward a unified view. MIS Quarterly, 27(3), 425-478. DOI: https://doi.org/10.2307/30036540
Wardana, L., Narmaditya, B., Wibowo, A., Mahendra, A., Wibowo, N., Harwida, G., & Rohman, A. (2020). The impact of entrepreneurship education and students' entrepreneurial mindset: the mediating role of attitude and self-efficacy. Heliyon, 1-7. DOI: https://doi.org/10.1016/j.heliyon.2020.e04922
Wibowo, N. & Sobari, N. (2023). The influence of behavioral intention, facilitating condition, and habit on use behavioral of QRIS: a study on mobile banking services. Gema Wiralodra. 14. 1243-1258. 10.31943/gw.v14i3.482. DOI: https://doi.org/10.31943/gw.v14i3.482
Wood, R., & Bandura, A. (1989). Impact of conceptions of ability on self-regulatory mechanisms and complex decision making. Journal of Personality and Social Psychology, 56(3), 407–415. https://doi.org/10.1037/0022-3514.56.3.407 DOI: https://doi.org/10.1037//0022-3514.56.3.407
Wulandari, A., Rahyuda, I., & Yasa, N. (2015). The role of attitude in mediating consumer knowledge influences the purchase intention of green products. Jurnal Dinamika Manajemen, 6(2), 133-144. DOI: https://doi.org/10.15294/jdm.v6i2.4302
Yang, Y., & Koenigstorfer, J. (2021). Determinants of fitness app usage and moderating impacts of education, motivation, and Gamification-related app features on physical activity intentions: Cross-sectional survey study. Journal of Medical Internet Research, 23(7), 1-24. DOI: https://doi.org/10.2196/26063
Y?ld?zhan, Ç. Y. & Aggon, E. (2020). The effects of regular physical activities on subjective well-being levels in women of menopause period. Balneo Research Journal. 11. 224-229. 10.12680/balneo.2020.344. DOI: https://doi.org/10.12680/balneo.2020.344
Yuen, K., Chua, G., Wang, X., Ma, F., & Li, K. (2020). Understanding public acceptance of autonomous vehicles using the theory of planned behavior. International Journal of Environmental Research and Public Health, 1-19. DOI: https://doi.org/10.3390/ijerph17124419
Zahid, H., & Din, B.B. (2019). Determinants of Intention to Adopt E-Government Services in Pakistan: An Imperative for Sustainable Development. Resources. DOI: https://doi.org/10.3390/resources8030128
Zhao, X., Lynch, J. G., Jr., & Chen, Q. (2010). Reconsidering Baron and Kenny: Myths and truths about mediation analysis. Journal of Consumer Research, 37(2), 197–206. https://doi.org/10.1086/651257. DOI: https://doi.org/10.1086/651257
Copyright (c) 2025 Nurul Amyra Mat Isa, Nor Tasik Misbah, Fatin Athirah Mohd Fazi

This work is licensed under a Creative Commons Attribution 4.0 International License.
Author (s) should affirm that the material has not been published previously. It has not been submitted and it is not under consideration by any other journal. At the same time author (s) need to execute a publication permission agreement to assume the responsibility of the submitted content and any omissions and errors therein. After submission of revised paper in the light of suggestions of the reviewers, the editorial team edits and formats manuscripts to bring uniformity and standardization in published material.
This work will be licensed under Creative Commons Attribution 4.0 International (CC BY 4.0) and under condition of the license, users are free to read, copy, remix, transform, redistribute, download, print, search or link to the full texts of articles and even build upon their work as long as they credit the author for the original work. Moreover, as per journal policy author (s) hold and retain copyrights without any restrictions.