The Impact of Self-Efficacy on Performance Management in Malaysia's Public Sector

  • RUHANA MOHAMAD ZAM Faculty of Accountancy, Universiti Teknologi MARA, Puncak Alam Campus, Malaysia
  • SYAHRUL AHMAR AHMAD Faculty of Accountancy, Universiti Teknologi MARA, Johor Campus, Malaysia
  • AIDA MARIA ISMAIL Faculty of Accountancy, Universiti Teknologi MARA, Puncak Alam Campus, Malaysia
  • AIDA HAZLIN ISMAIL Faculty of Accountancy, Universiti Teknologi MARA, Puncak Alam Campus, Malaysia
Keywords: Self-efficacy; High-Performance Cycle model; performance management; public sector; Malaysia

Abstract

This study investigates the impact of self-efficacy on performance management within Malaysia's public sector. Grounded in goal-setting theory, which posits that specific and challenging goals enhance motivation and performance, this research examines how self-efficacy—the belief in one's ability to execute tasks, influences performance outcomes. Conducted through qualitative in-depth interview sessions with selected participants who are from Tier 1 and Tier 2 staff of the Federal Government of Malaysia, this study provides an in-depth analysis of the relationship between self-efficacy and performance management practices. The study examines how self-efficacy influences performance management in Malaysia's public sector. Several key findings have arisen from merging the High-Performance Cycle model with Bandura's self-efficacy theory. The findings emphasize the importance of self-efficacy in improving performance management strategies. Integrating self-efficacy with the High-Performance Cycle model yields concrete solutions for increasing leadership effectiveness and organizational performance. Investing in self-efficacy through focused interventions, coaching, and self-care can greatly improve performance management and help organizations reach their goals more efficiently.

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Published
2024-09-19
How to Cite
MOHAMAD ZAM, R., AHMAD, S. A., ISMAIL, A. M., & ISMAIL, A. H. (2024). The Impact of Self-Efficacy on Performance Management in Malaysia’s Public Sector. Information Management and Business Review, 16(3(I), 536-549. https://doi.org/10.22610/imbr.v16i3(I).3906
Section
Research Paper