The Moderating Role of Job Satisfaction on Workplace Absenteeism and Substance use amongst the Employees at a Power Utility in Mpumalanga
Keywords:
Job satisfaction; absenteeism; alcohol; smoking; substance use; individual variables
Abstract
This article concentrates on the extent to which job satisfaction predicts absenteeism and substance use levels, and also investigates the moderating effect of job satisfaction on absenteeism and substance use levels amongst employees at a power utility in Mpumalanga. This study is based on data gathered from a survey regarding job satisfaction, absenteeism and the substance consumption levels of employees, its antecedents and outcomes. A total of 239 permanent employees based at a power utility in Mpumalanga participated in the research study. These employees were employed in a permanent position at the power utility, gave consent to participate in the research study willingly and were employed for more than three months. The core findings of this study revealed that the frequency of substance consumption influences employee absenteeism and that job satisfaction indeed plays a moderating role on the relationship between substance consumption levels and employee absenteeism. The findings of this study can assist management to understand the relationship between substance consumption and absenteeism and how job satisfaction influences this relationship in order torestrict unnecessary absenteeism properly. The study added value to the field of study by providing complementary scientific research to the lacking literature. In addition, it confirms international findings and its applicability in the energy sector.
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References
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Setati, T. S. (2014). Job security, job satisfaction and general health in a higher education institution. Vanderbijlpark: North-West University. Smook, B., Ubbink, M., Ryke, E. & Strydom, H. (2014). Substance abuse, dependence and the workplace: A literature review. Social Work, 50(1), 59-83. SPSS. (2017). IBM SPSS statistics for Windows (Version 24.0). New York, Armonk: IBM Corporation. Steers, R. M. & Rhodes, S. R. (1978). Major influences on employee attendance: A process model. Journal of Applied Psychology, 83, 391-407. Sui, O. (2002). Predictors of job satisfaction and absenteeism in two samples of Hong Kong nurses. Journal of Advanced Nursing, 40(2), 218-229. Surujlal, J. & Keyser, E. (2014). Exploring differences in demographic variables and alcohol consumption amongst university student-athletes. Mediterranean Journal of Social Sciences, 5(23), 820-826. Surujlal, J., Nolan, V. T. & Ubane, T. (2012). Drinking patterns and related consequences amoung university student-athletes. African Journal for Physical, Health, Education, Recreation and Dance, 18(2), 277287. Theron, H. M. (2014). Job satisfaction in a chemical industry production unit. Potchefstroom: North-West University. Thirulogasundaram, V. P. & Sahu, P. C. (2014). Job satisfaction and absenteeism interface in corporate sector: A study. Journal of Humanities and Social Sciences, 19(3), 64-68. Tufail, M. S., Muneer, S. & Ishtiaq, M. (2016). Job Characteristics with Task and Contextual Performance: Moderating Role of Procedural Justice for Front Line Managers. Journal of Social Sciences, Special Issue, 299-508 Wilkinson, G. (2015). Substance abuse in the workplace. Retrieved from http:/www.bpesa.org.za/wpcontent/uploads/2015/04/Substance-Abuse-in-the-Workplace-Global-Business-Solutions.pdf Yende, P. M. (2005). Utilising employee assistance programmes to reduce absenteeism in the workplace. University of Johannesburg. Retrieved from http://ujdigispace.uj.ac.za/bitstream/handle/10210/333/UtilisingEAP.pdf?sequence=1
Belhassen, Y. & Shani, A. (2012). Hotel workers' substance use and abuse. International Journal of Hospitality Management, 31, 1292-1302. Belhassen, Y. & Shani, A. (2013). Substance abuse and job attitudes amoung hotel workers: Social labelling perspectives. Tourism Management, 34, 47-49. Bermingham, C. (2013). Employees' understanding of workplace absenteeism and the investigation of stress as a contributing factor. Unpublished BA, Hons. thesis. Retrieved from http://trap.ncirl.ie/192/1/clarebermingham.pdf Boon , C., Belschak, F. D., Den Hartog, D. N. & Pijnenburg, M. (2014). Perceived human resource management practices. Journal of Personnel Psychology, 13(1), 21-33. Botes, C. (2013). Real cost of absenteeism in SA's workplace. Retrieved from http://www.businesspartners.co.za/knowledge-hub/industry-focus/business-wellbeing/posts/realcost-absenteeism-sas-workplace-1591/ Chauke, B. P. (2007). The impact of absenteeism on the private security industry in Gauteng province, South Africa. Unpublished MTech thesis. Retrieved from http://uir.unisa.ac.za/bitstream/handle/10500/1268/dissertation.pdf?sequence=1 Clarke, S., Probst, T. M., Guldenmund, F. W. & Passmore, J. (2015). The Wiley Blackwell handbook of the psychology of occupational safety and workplace health. West Sussex, UK: John Wiley. Department of Social Development. (2010). National Drug Master Plan 2008-2010. Pretoria: Government Printers. Eaton, K., Ohan, J. L. & Dear, G. (2015). The stigmatisation of the provision for services for alcohol and other drug users: A systematic literature. Drugs: Education, Prevention and Policy, 22(1), 19-25. Edvardsen, H. M., Moan, I. S., Christophersen, A. S. & Gjerde, H. (2015). Use of alcohol and drugs by employees in selected business areas in Norway: A study using oral fluid testing and questionnaires. Journal of Occupational Medicine and Toxicologu, 10(46), 1-10. Fenton, M. C., Keyes, K. M., Martins, S. S. & Hasin, D. (2010). The role of a prescription in anxiety medication use, abuse, and dependence. American Journal of Psychiatry, 167, 1247-1253. Field, A. (2013). Discovering statistics using IBM SPSS statistics. (4th ed.). London: Sage. Forbes. (2013). The causes and costs of absenteeism in the workplace. Retrieved from ww.forbes.com/sites/investopedia/2013/07/10/the-causes-of-absenteeism-in-the-workplace/ Frone, M. R. & Brown, A. L. (2010). Workplace substance-use norms as predictors of employee substance use and impairment: A survey of US workers. Journal of Studies on Alcohol and Drugs, 71(4), 526-534. Frone, M. R. & Windle, M. (1997). Job dissatisfaction and substance use amoung employed high school students: The moderating influence of active and avoidant coping styles. Substance Use and Misuse, 32, 571-585. Goldberg, C. B. & Waldman , D. A. (2000). Modelling employee absenteeism: Testing alternative measures and mediated effects based on job satisfaction. Journal of Organizational Behaviour, 21(6), 665-676. Grunenberg, L., Moore, S., Anderson-Connolly, R. & Greenberg, E. S. (1999). Work stress and self-reported alcohol use: The moderating role of escapist reasons for drinking. Journal of Occupational Health Psychology, 4, 29-36. Hardy, G. E., Woods, D. & Wall, T. D. (2003). The impact of psychological distress on absence from work. Journal of Applied Psychology, 88(2), 306-314. Hausknecht, J. P., Hiller, N. J. & Vance, R. J. (2008). Work-unit absenteeism: Effects of satisfaction, commitment, labour market conditions, and time. Academy of Management Journal, 51(6), 12231245. Josias, B. A. (2005). The relationship between job satisfaction and absenteeism in a selected field services section within an electricity utility in the Western Cape. Cape Town: University of Western Cape. Kroutil, L. A., van Brunt, D. L. & Herman-Stahl, M. (2006). Nonmedical use of prescription stimulants in the United States. Drug and Alcohol Dependence, 15, 135-143. Langenhoff, W. (2011). Employee absenteeism: Construction of a model for international comparison of influential determinants. Rotterdam: Erasmus University. Lee, D. & Ross, M. W. (2011). Management of human resources associated with misuse of prescription drugs: Analysis of a national survey. Journal of Health & Human Services Administration, 34(2), 183-205. Luthans, F. (2011). Organisational behaviour (Vol. 12th ed.). New York, USA: McGraw-Hill. Luz, J. & Green, M. S. (1997). Sickness absenteeism from work - a critical review of the literature. Public Health Reviews, 25, 89-122.
MacDonald, S. (1997). Work-place alcohol and other drug testing: A review of scientific evidence. Drug and Alcohol Review, 16, 251-259. Maclean., J. C., Webber, D. & French, M. T. (2015). Workplace problems, mental health and substance use. Applied Economics, 47(9), 883-905. Mafini, C. & Pooe, D. R. (2013). The relationship between employee satisfaction and organisational performance: Evidence from a South African government department. South African Journal of Industrial Psychology, 39(1), 1041-1090. Retrieved from http://dx.doi.org/10.4102/sajip.v39i1.1090 Martin, J. K. & Roman, P. M. (1996). Job satisfaction, job reward characteristics, and employees' problem drinking behaviours. Journal of Work and Occupations, 23(1), 4-25. Retrieved from http://wox.sagepub.com/content/23/1/4 Mazni, A., Roziah, M. R., Maimunah, I. & Bahaman, A. S. (2013). Predictors of workplace deviant behaviour: HRD agenda for Malaysian support personnel. European Journal of Training and Development, 37(2), 161-182. McCabe, S. E., Boyd, C. J. & Teter, C. J. (2009). Subtypes of nonmedical prescription drug misuse. Drug and Alcohol Dependence, 102(1-3), 63-70. Mogorosi, L. (2009). Substance abuse at the workplace: The problem and possible solutions. Social Work/Maatskaplike Werk, 54(4), 496-512. Retrieved from http://socialwork.journals.ac.za/pub/article/view/197 Mudaly, P. & Nkosi, Z. Z. (2015). Factors influencing nurse absenteeism in a general hospital in Durban, South Africa. Journal of Nursing Management, 23, 623-631. Nel, P. S. (2002). South African employment relations: Theory and practice. (4th ed.). Pretoria, Hatfield: Van Schaik Publishers. Nguyen, H., Groth, M. & Johnson, A. (2013). When the going gets tough, the tough keep working: Impact of emotional labour on absenteeism. Journal of Management, 10, 1-29. doi:10.1177/0149206313490026 Nicholson, N. (1977). Absence behaviour and attendance motivation: A conceptual synthesis. Journal of Management Studies, 14, 231-251. Normand, J., Lempert, R. O. & O’Brien, C. P. (1994). Under the influence? Drugs and the American workforce. Washington, DC: National Academic Press. Ogunleye, P. O., Odebiyi, I. I. & Olaoye, B. O. (2013). Exploring the relationship between job satisfaction dimensions and organizational commitment amoung Nigerian banks employees. International Journal of Academic Research in Economics and Management Sciences, 2(6), 85-95. doi:10.6007/IJAREMS/v2-i6/444 Ones, D. S., Viswesvaran, C. & Schmidt, F. L. (2003). Personality and absenteeism: A meta-analysis of integrity tests. European Journal of Personality, 17, 19-38. Rast, S. & Tourani, A. (2012). Evaluation of employees; job satisfaction and role of gender differences: An empirical study at airline industry in Iran. International Journal of Business and Social Sciences, 3(7), 91-100. Reid, J. M. (2008). Drug use sequencing and Kandel's gateway hypothesis. South Carolina: Graduate School of Clemson University. Roche, A. M., Pidd, K. & Kostadinov, V. (2016). Alcohol- and drug-related absenteeism: A costly problem. Australian and New Zealand Journal of Public Health, 40(3), 236-238. Roche, A. M., Pidd, K., Berry , J. G. & Harrison, J. E. (2008). Workers' drinking patterns: The impact on absenteeism in the Australian work-place. Addiction, 103(5), 738-748. Rooks, L. (2010). The relationship between life satsifaction and substance use in adolescence. University of South Florida. Retrieved from http://scholarcommons.usf.edu/cgi/viewcontent.cgi?article=2753&context=etd Saari, L. M. & Judge, T. A. (2004). Employee attitudes and job satisfaction. Journal of Human Resource Management, 43(4), 395-407. doi:10.1002/hrm.20032 Saravi, B. M., Kabirzadah, A., Rezazadah, E., Khariki, M. F., Asgari, Z., Farahabadi, E. B. & Siamain, H. (2013). Prevalence and causes of medical absenteeism amoung staff. Materia Sociomedica, 25(4), 233-237. Schlemmer, G. (2009). Job insecurity, job satisfaction, social support and general health of educators in the Sedibeng West municipal district. Vanderbijlpark: North-West University. Scott, K. D. & Mabes, D. A. (1984). Job satisfaction/absenteeism relationship: Gender as a moderating variables. Arkon Business and Economic Review, 15(3), 43-47.
Setati, T. S. (2014). Job security, job satisfaction and general health in a higher education institution. Vanderbijlpark: North-West University. Smook, B., Ubbink, M., Ryke, E. & Strydom, H. (2014). Substance abuse, dependence and the workplace: A literature review. Social Work, 50(1), 59-83. SPSS. (2017). IBM SPSS statistics for Windows (Version 24.0). New York, Armonk: IBM Corporation. Steers, R. M. & Rhodes, S. R. (1978). Major influences on employee attendance: A process model. Journal of Applied Psychology, 83, 391-407. Sui, O. (2002). Predictors of job satisfaction and absenteeism in two samples of Hong Kong nurses. Journal of Advanced Nursing, 40(2), 218-229. Surujlal, J. & Keyser, E. (2014). Exploring differences in demographic variables and alcohol consumption amongst university student-athletes. Mediterranean Journal of Social Sciences, 5(23), 820-826. Surujlal, J., Nolan, V. T. & Ubane, T. (2012). Drinking patterns and related consequences amoung university student-athletes. African Journal for Physical, Health, Education, Recreation and Dance, 18(2), 277287. Theron, H. M. (2014). Job satisfaction in a chemical industry production unit. Potchefstroom: North-West University. Thirulogasundaram, V. P. & Sahu, P. C. (2014). Job satisfaction and absenteeism interface in corporate sector: A study. Journal of Humanities and Social Sciences, 19(3), 64-68. Tufail, M. S., Muneer, S. & Ishtiaq, M. (2016). Job Characteristics with Task and Contextual Performance: Moderating Role of Procedural Justice for Front Line Managers. Journal of Social Sciences, Special Issue, 299-508 Wilkinson, G. (2015). Substance abuse in the workplace. Retrieved from http:/www.bpesa.org.za/wpcontent/uploads/2015/04/Substance-Abuse-in-the-Workplace-Global-Business-Solutions.pdf Yende, P. M. (2005). Utilising employee assistance programmes to reduce absenteeism in the workplace. University of Johannesburg. Retrieved from http://ujdigispace.uj.ac.za/bitstream/handle/10210/333/UtilisingEAP.pdf?sequence=1
Published
2018-05-19
How to Cite
Jaarsveld, D. van, & Keyser, E. (2018). The Moderating Role of Job Satisfaction on Workplace Absenteeism and Substance use amongst the Employees at a Power Utility in Mpumalanga. Journal of Economics and Behavioral Studies, 10(2(J), 219-230. https://doi.org/10.22610/jebs.v10i2(J).2231
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Copyright (c) 2018 Diana van Jaarsveld, Elsabé Keyser
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