Challenges in Maintaining Halal Integrity in the Logistics Industry: A Case Study of Kokubu Food Logistics Malaysia Sdn. Bhd
Abstract
Halal logistics has become an increasingly important component of Malaysia’s supply chain ecosystem, reflecting both religious obligations and growing consumer expectations. The study aims to (1) examine halal logistics from an Islamic perspective, (2) analyze the processes of maintaining halal certification, and (3) identify the challenges faced by logistics operators in sustaining compliance. This study examines how Kokubu Food Logistics Malaysia Sdn. Bhd. (KFLM), a subsidiary of Japan’s Kokubu Group, manages the complexity of sustaining halal compliance in daily operations. Using a qualitative case-study approach, data were collected through semi-structured interviews with three key personnel directly involved in halal logistics management. Thematic analysis was applied to identify major themes related to research objectives. The findings show that while KFLM has established a strong Halal Assurance System supported by clear SOPs, regular audits, and departmental coordination, the company continues to face financial pressures, varying levels of staff awareness, and inconsistent customer compliance. External regulatory changes further compound these issues, particularly when global halal standards do not align with JAKIM’s guidelines. Despite these challenges, the study highlights KFLM’s resilience through continuous training, structured documentation practices, and close engagement with certification authorities. The research contributes to the theoretical understanding of halal logistics as an operational expression of Maqasid al-Shariah and offers practical insights for policymakers seeking to strengthen standard harmonization, traceability, and industry support mechanisms. Study underscores that halal logistics is not merely a technical process but a reflection of ethical responsibility, organizational discipline, and the broader principles of amanah and halalan toyyiban
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