Integration of Big Data Analytics with Social Media: Theoretical Foundations, Applications and Implications

  • Muna Kameelah Sauid Universiti Teknologi MARA
  • Nurul Ain Mustakim Universiti Teknologi MARA
  • Noorzalyla Mokhtar Universiti Teknologi MARA
  • Nur Hazwani Mohamad Roseli Universiti Teknologi MARA
  • Zatul Himmah Abdul Karim Universiti Teknologi MARA
  • Zulaika Sauid Universiti Teknologi MARA
  • Noor Rafhati Romaiha Universiti Teknologi MARA
Keywords: Big data, Big Data Analytics, Social Media

Abstract

Big data and social media have become significant factors in shaping our modern society. Social media platforms offer a wealth of data, enabling corporations, scholars, and governments to gain valuable insights into human behavior, market trends, and social dynamics. The convergence of extensive data and social media has given rise to a fresh approach to making informed decisions and analyzing information. This paper explores the integration of big data analytics with social media platforms, focusing on the theoretical foundations, potential applications, and broader implications. By examining the synergy between real-time social media data and the analytical power of big data, this conceptual paper provides a comprehensive framework for understanding how integration can enhance business intelligence, decision-making, and innovation. Key areas of application, ethical considerations, technological challenges and future trends are discussed to offer valuable insights for both academic and practical contexts.

Downloads

Download data is not yet available.

References

Abu-Salih, B., Wongthongtham, P., Zhu, D., Chan, K. Y., & Rudra, A. (2021). Social Big Data: An Overview and Applications. Social Big Data Analytics, 1–14. https://doi.org/10.1007/978-981-33-6652-7_1

Ahmad Wani, T., & Wajid Ali, S. (2015). Innovation Diffusion Theory Review & Scope in the Study of Adoption of Smartphones in India Journal of General Management Research. Journal of General Management Research, 3, 101–118.

Akter, S., Bhattacharyya, M., Wamba, S.F. and Aditya, S. (2016). How does social media analytics create value? Journal of Organizational and End User Computing, 28(3), 1-9.

Almajed, R., Khan, B. S., Bassam Nassoura, A., Irshad, M. S., Amjad, M., Hassan, M., Maqbool, S., & Pradhan, M. (2023). Social Media Analytics through Big Data Using Hadoop Framework. 2nd International Conference on Business Analytics for Technology and Security, ICBATS 2023, 1–10. https://doi.org/10.1109/ICBATS57792.2023.10111230

Alshura, M. S., Zabadi, A., & Abughazaleh, M. (2018). Big data in the marketing arena. Big opportunity, big challenge, and research trends: an integrated view. Management and economics review, 3(1), 75-84.

Arena, F., & Pau, G. (2020). An overview of big data analysis. Bulletin of Electrical Engineering and Informatics, 9(4), 1646-1653.

Baig, M. I., Shuib, L., & Yadegaridehkordi, E. (2019). Big data adoption: State of the art and research challenges. Information Processing and Management, 56(6). https://doi.org/10.1016/j.ipm.2019.102095

Beldad, A., de Jong, M., & Steehouder, M. (2011). A comprehensive theoretical framework for personal information-related behaviors on the internet. Information Society, 27(4), 220–232. https://doi.org/10.1080/01972243.2011.583802

Colleoni, E. (2012). CSR communication strategies for organizational legitimacy in social media, Corporate Communications: An International Journal, 18(2), 228-248.

Coursaria, C.K. and van Osch, W. (2015). Informing brand messaging strategies via social media analytics, Online Information Review, 40(1), 6-24

Darwiesh, A., Alghamdi, M. I., El-Baz, A. H., & Elhoseny, M. (2022a). Social Media Big Data Analysis: Towards Enhancing Competitiveness of Firms in a Post-Pandemic World. Journal of Healthcare Engineering, 2022. https://doi.org/10.1155/2022/6967158

Darwiesh, A., Alghamdi, M. I., El-Baz, A. H., & Elhoseny, M. (2022b). Social Media Big Data Analysis: Towards Enhancing Competitiveness of Firms in a Post-Pandemic World. Journal of Healthcare Engineering, 2022. https://doi.org/10.1155/2022/6967158

Dewi, L. C., Meiliana, & Chandra, A. (2019). Social media web scraping using social media developers' API and regex. Procedia Computer Science, 157, 444–449. https://doi.org/10.1016/j.procs.2019.08.237

Dhiman, Dr. B. (2023). Ethical Issues and Challenges in Social Media: A Current Scenario. SSRN Electronic Journal, March. https://doi.org/10.2139/ssrn.4406610

Dubey, R., Gunasekaran, A., Childe, S. J., Papadopoulos, T., Luo, Z., Wamba, S. F., & Roubaud, D. (2019). Can big data and predictive analytics improve social and environmental sustainability? Technological Forecasting and Social Change, 144, 534–545. https://doi.org/10.1016/j.techfore.2017.06.020

Elgendy, N., & Elragal, A. (2014). Big data analytics: A literature review paper. Lecture Notes in Computer Science (Including Subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics), 8557 LNAI, 214–227. https://doi.org/10.1007/978-3-319-08976-8_16

Fan, W., & Gordon, M. D. (2014a). The power of social media analytics. Communications of the ACM, 57(6), 74–81. https://doi.org/10.1145/2602574

Fan, W., & Gordon, M. D. (2014b). The power of social media analytics. Communications of the ACM, 57(6), 74–81. https://doi.org/10.1145/2602574

Fang, J., Hu, J., Shi, X., & Zhao, L. (2019). Assessing disaster impacts and response using social media data in China: A case study of 2016 Wuhan rainstorm. International Journal of Disaster Risk Reduction, 34, 275–282. https://doi.org/10.1016/j.ijdrr.2018.11.027

Ferraris, A., Mazzoleni, A., Devalle, A., & Couturier, J. (2019). Big data analytics capabilities and knowledge management: impact on firm performance. Management Decision, 57(8), 1923–1936. https://doi.org/10.1108/MD-07-2018-0825

Ghani, N. A., Hamid, S., Targio Hashem, I. A., & Ahmed, E. (2019a). Social media big data analytics: A survey. Computers in Human Behavior, 101, 417–428. https://doi.org/10.1016/j.chb.2018.08.039

Ghani, N. A., Hamid, S., Targio Hashem, I. A., & Ahmed, E. (2019b). Social media big data analytics: A survey. Computers in Human Behavior, 101, 417–428. https://doi.org/10.1016/j.chb.2018.08.039

Hashem, I. A. T., Yaqoob, I., Anuar, N. B., Mokhtar, S., Gani, A., & Ullah Khan, S. (2015a). The rise of “big data” on cloud computing: Review and open research issues. In Information Systems, 47, 98–115. Elsevier Ltd. https://doi.org/10.1016/j.is.2014.07.006

Hashem, I. A. T., Yaqoob, I., Anuar, N. B., Mokhtar, S., Gani, A., & Ullah Khan, S. (2015b). The rise of “big data” on cloud computing: Review and open research issues. Information Systems, 47, 98–115. https://doi.org/10.1016/j.is.2014.07.006

Imran, M., Castillo, C., Diaz, F., & Vieweg, S. (2015). Processing social media messages in mass emergency: A survey. ACM Computing Surveys (CSUR), 47(4), 1-38.

Jeble, S., Kumari, S., & Patil, Y. (2016). Role of big data and predictive analytics. International Journal of Automation and Logistics, 2(4), 307-331.

Jefferson, T. (2002). Web Enabled Disaster and Crisis Response: What Have We Learned from the September 11th. https://www.researchgate.net/publication/242114038

Khatoon, S., Alshamari, M. A., Asif, A., Hasan, M. M., Abdou, S., Elsayed, K. M., & Rashwan, M. (2021). Development of a social media analytics system for emergency event detection and crisis management. Computers, Materials and Continua, 68(3), 3079–3100. https://doi.org/10.32604/cmc.2021.017371

Kumar, V., & Nanda, P. (2019). Social media to social media analytics: Ethical challenges. International Journal of Technoethics, 10(2), 57–70. https://doi.org/10.4018/IJT.2019070104

Kwon, O., Lee, N., & Shin, B. (2014). Data quality management, data usage experience and acquisition intention of big data analytics. International Journal of Information Management, 34(3), 387–394. https://doi.org/10.1016/j.ijinfomgt.2014.02.002

Laney, D. (2001) 3D Data Management: Controlling Data Volume, Velocity and Variety. META Group Research Note, 6.

Lynn, T., Healy, P., Kilroy, S., Hunt, G., Van Der Werff, L., Venkatagiri, S., & Morrison, J. (2015). Towards a general research framework for social media research using big data. IEEE International Professional Communication Conference, 2015-September. https://doi.org/10.1109/IPCC.2015.7235843

Mansour, A., Harahsheh, F., Wazani, K. W., Khasawneh, M., & Altaher, B. B. (2024). The influence of social media, big data, and data mining on the evolution of organizational behavior: Empirical study in the Jordanian telecommunication sector. International Journal of Data and Network Science, 8(3), 1929–1940. https://doi.org/10.5267/j.ijdns.2024.1.020

Oliverio, J. (2018). A Survey of Social Media, Big Data, Data Mining, and Analytics. Journal of Industrial Integration and Management, 03(03), 1850003. https://doi.org/10.1142/s2424862218500033

Paul, A. L. (2024). Navigating the Regulatory Landscape : The Impact of Privacy and Data Protection Regulations on Global Data Security Practices Abstract : May.

Qin, Y. (2024). Analysis and Application of Big Data in Social Media Marketing. International Journal of Global Economics and Management, 2(2), 266–272. https://doi.org/10.62051/ijgem.v2n2.33

Rahman, M. S., & Reza, H. (2022). A Systematic Review Towards Big Data Analytics in Social Media. In Big Data Mining and Analytics, 5(3), 228–244. Tsinghua University Press. https://doi.org/10.26599/BDMA.2022.9020009

Rakibul Hasan Chowdhury. (2024). Sentiment analysis and social media analytics in brand management: Techniques, trends, and implications. World Journal of Advanced Research and Reviews, 23(2), 287–296. https://doi.org/10.30574/wjarr.2024.23.2.2369

Reuter, C., Hughes, A. L., & Kaufhold, M. A. (2018). Social media in crisis management: An evaluation and analysis of crisis informatics research. International Journal of Human-Computer Interaction, 34(4), 280-294.

Rogers, ?. (1962). ?., The Diffusion of Innovations.

Saggi, M. K., & Jain, S. (2018). A survey towards an integration of big data analytics to big insights for value-creation. Information Processing and Management, 54(5), 758–790. https://doi.org/10.1016/j.ipm.2018.01.010

Tan, K. H., & Zhan, Y. (2017). Improving new product development using big data: a case study of an electronics company. R and D Management, 47(4), 570–582. https://doi.org/10.1111/radm.12242

Thayyib, P. V., Mamilla, R., Khan, M., Fatima, H., Asim, M., Anwar, I., Shamsudheen, M. K., & Khan, M. A. (2023). State-of-the-Art of Artificial Intelligence and Big Data Analytics Reviews in Five Different Domains: A Bibliometric Summary. In Sustainability (Switzerland). 15(5). MDPI. https://doi.org/10.3390/su15054026

Wasserman, S., & Faust, K. (n.d.). Social Network Analysis : Methods and Applications.

Wiener, M., Saunders, C., & Marabelli, M. (2020). Big-data business models: A critical literature review and multiperspective research framework. In Journal of Information Technology, 35(1), 66–91. SAGE Publications Ltd. https://doi.org/10.1177/0268396219896811

Wolf, K., & Archer, C. (2018). Public relations at the crossroads: The need to reclaim core public relations competencies in digital communication. Journal of Communication Management, 22(4), 494–509. https://doi.org/10.1108/JCOM-08-2018-0080

Zachlod, C., Samuel, O., Ochsner, A., & Werthmüller, S. (2022). Analytics of social media data – State of characteristics and application. Journal of Business Research, 144, 1064–1076. https://doi.org/10.1016/j.jbusres.2022.02.016

Zerfass, A. and Volk, S.C. (2018). How communication departments contribute to corporate success: the communications contributions framework, Journal of Communication Management, 22(4), 397-415.

Published
2024-11-26
How to Cite
Sauid, M. K., Mustakim, N. A., Mokhtar, N., Mohamad Roseli, N. H., Abdul Karim, Z. H., Sauid, Z., & Romaiha, N. R. (2024). Integration of Big Data Analytics with Social Media: Theoretical Foundations, Applications and Implications. Information Management and Business Review, 16(4(S)I), 272-279. https://doi.org/10.22610/imbr.v16i4(S)I.4318
Section
Research Paper