The Influence of Technostress on Employee Well-Being Among Generation Z Employees in Malaysia

  • Nazlin Munira Mohd Nazri FPayments Network Malaysia Sdn Bhd (PayNet), Kuala Lumpur
  • Suhaila Mohamed Universiti Teknologi MARA
  • Maliza Delima Kamarul Zaman Universiti Teknologi MARA
  • Zuhaina Mustapa Universiti Teknologi MARA
  • Nor Intan Adha Hafit Universiti Teknologi MARA
Keywords: Technostress, employee well-being, Generation Z employees, techno-overload, techno-complexity, techno-uncertainty, techno-insecurity.

Abstract

Today’s digital-centric world has spawned a new phenomenon called ‘technostress’, a stress condition due to constant changes, advancements and reliance on technology. Technostress is a rising issue in terms of its influence on employee well-being as technostress has been causing the deterioration of employee well-being. There is an urgency to understand and study the influence of technostress on employee well-being so that measures can be taken to rectify the matter and improve employee well-being. This study aims to examine which technostress creators have the most influence on employee well-being among Generation Z employees in Malaysia. Past literature to understand employee well-being, technostress and the relationship between the two were studied. Technostress creators were identified as techno-overload, techno-complexity, techno-uncertainty, and techno-insecurity. The study found that techno-uncertainty is the technostress creator that has the most influence on Generation Z employees’ well-being in Malaysia. Data collection was conducted by using a virtual questionnaire. 135 respondents among Generation Z employees in Malaysia participated in this study.

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Published
2024-10-27
How to Cite
Mohd Nazri, N. M., Mohamed, S., Kamarul Zaman, M. D., Mustapa, Z., & Adha Hafit , N. I. (2024). The Influence of Technostress on Employee Well-Being Among Generation Z Employees in Malaysia. Information Management and Business Review, 16(3S(I)a), 402-416. https://doi.org/10.22610/imbr.v16i3S(I)a.4142
Section
Research Paper