Retaining Talent in Digital, Technology and Innovation Department: Key Factors Influencing Retention at a GLC in Malaysia
Keywords:
Compensation and Benefits, Work-Life Balance, Career Growth Opportunities, Training and Development, Employee Retention
Abstract
Employee retention is crucial for organizational success, especially in dynamic fields like Digital, Technology, and Innovation. This correlational study investigated factors influencing employee retention within the DTI department of a Malaysian GLC, guided by Herzberg's Two-Factor Theory. The study examined the relationship between employee retention (dependent variable) and compensation & benefits, work-life balance, career growth opportunities, and training & development (independent variables). Data was collected from a diverse sample of DTI employees using a comprehensive survey and analyzed using Statistical Package for Social Sciences (SPSS) version 29. The findings revealed no significant relationship between compensation & benefits, work-life balance, or career growth opportunities and employee retention. However, a significant positive relationship was found between training & development and employee retention. This study provides insights into the unique factors affecting retention in DTI departments and offers practical recommendations for creating a supportive work environment that enhances employee retention. Specifically, the study highlights the importance of robust training and development programs in fostering employee satisfaction, skills development, and ultimately, higher retention rates.
Downloads
Download data is not yet available.
References
Abdulkhamidova, F. (2021). Herzberg's Two-Factor Theory.https://www.researchgate.net/publication /352465259_Herzberg's_Two-Factor_Theory
Aman-Ullah, A., Aziz, A., Ibrahim, H., Mehmood, W., & Abdullah Abbas, Y. (2021). The impact of job security, job satisfaction and job embeddedness on employee retention: An empirical investigation of Pakistan’s health-care industry. Journal of Asia Business Studies, 16(6), 904–922.
Agovino, T. (2021). The Pandemic Put an End to the Five-Day, 9-to-5, In-Office Workweek. So Where Do Businesses Go From Here? HR Magazine, 66, 33-39
Al-Kassem, A. H. (2021). Significance Of Human Resources Training And Development on Organizational Achievement. PalArchs Journal of Archaeology of Egypt/Egyptology, 18(7).
Al-Suraihi, W., Samikon, S., Al-Suraihi, A., & Ibrahim, I. (2021). Employee Turnover: Causes, Importance and Retention Strategies. European Journal of Business and Management Research. https://doi.org/10.24018/ejbmr.2021.6.3.893.
Aleem, M., & Bowra, Z. A. (2020). Role of training & development on employee retention and organizational commitment in the banking sector of Pakistan. Review of Economics and Development Studies, 6(3), 639-650
Bellmann, L. and Hubler, O. (2020), “Working from home, job satisfaction and work-life balance– robust or heterogeneous links?”, International Journal of Manpower, 42(3), 424-441
Birruntha, S. (2021). Malaysia should address the skill gap, and attract specialized talent in the digital industry. The Malaysia Revers. https://www.mampu.gov.my/wp-content/uploads/2021/08/18-Aug-The-Malaysian-Reserve-Malaysia-should-address-skill-gap-attract-specialised-talents-in-digital-industry.pdf
Brown, D. & Brooks, L. (Eds.). (1990). Career choice and development (second ed.). San Francisco: Jossey-Bass
Cabaya, M. G. (2023). Employees’ career growth and development: Outlook and challenges of a first-class accounting unit. International Journal of Engineering, Business and Management, 7(1), 5–11. https://doi.org/10.22161/ijebm.7.1.2
Chawla, S., & Singla, J. (2021). Factors Affecting Employee Retention Strategies Hospitality Sector. Turkish Journal of Computer and Mathematics Education, 12(10), 1861–1872.
Elsafty, A., & Oraby, M. (2022). The Impact of Training on Employee Retention: An Empirical Research on the Private Sector in Egypt. International Journal of Business and Management, 17(4). https://doi.org/10.5539/ijbm.v17n5p58
Ercanbrack, M. (2023). Attrition vs. turnover: Learn how to calculate rates and why they matter. BambooHR. https://www.bamboohr.com/blog/employee-turnover-vs-attrition-context-is-the-key
Etikan, I. (2016). Comparison of Convenience Sampling and Purposive Sampling. American Journal of Theoretical and Applied Statistics, 5(1), 1. https://doi.org/10.11648/j.ajtas.20160501.11
Franklin, N. (2023). Women value work-life balance more than men – unless they are managers. Workplace Insight. https://workplaceinsight.net/women-value-work-life-balance-more-than-men-unless-they-are-a-manager/
Frimayasa, A. (2021). Effect of Compensation, Career Development and Work Environment on Employee Retention (Study on Employees of PT Telkom Witel Tangerang BSD). Journal of Research in Business, Economics,and Education, 3(1), 1715–1730.
Haddad, H., Khatib, N. E., & Ashaal, A. (2023). The nexus between extrinsic motivation and employees’ retention; do compensation packages and flexible working hours matter? Open Journal of Business and Management, 11(02), 530–551. https://doi.org/10.4236/ojbm.2023.112028
Half, R. (2023). Making work-life balance a part of employee retention. Robert Half. https://www.roberthalf.com/us/en/insights/management-tips/making-work-life- balance-a-part-of-employee-retention
Hanai, E. (2021). The Influence of Work Environment on Employee Retention: Empirical Evidence from Banking Institutions in Dar Es Salaam, Tanzania. International Journal of Managerial Studies and Research. https://doi.org/10.20431/2349-0349.0901004
Hassan, Z. (2022) Employee Retention through Effective Human Resource Management Practices in Maldives: Mediation Effects of Compensation and Rewards System. Journal of Entrepreneurship, Management and Innovation, 18, 137-173. https://doi.org/10.7341/20221825
Hassan, Z., & Govindhasamy, C. (2020). An investigation on extrinsic and intrinsic rewards on employee retention among Gen Y: A study in Malaysian manufacturing companies. Journal of Business and Economic Analysis, 03(01), 55–69. https://doi.org/10.1142/j_10.36924sbe.2020.3104
Hassan, Z. A., Schattner, P., & Mazza, D. (2006). Doing a pilot study: Why is it essential? Malays Fam Physician, 1(2), 70–73.
Herrity, J. (2024, February). The importance of training employees: 11 benefits. indeed.com. https://www.indeed.com/career-advice/career- development/importance-of-training
Houssein, A. A., Singh, J. S. K., & Arumugam, T. (2020). Retention of Employees through Career Development, Employee Engagement and Work-life Balance: An Empirical Study among Employees in the Financial Sector in Djibouti, East Africa. Global Business and Management Research: An International Journal, 12(3).
Islam, M. A., Hack-Polay, D., Rahman, M., Hosen, M., Hunt, A., & Shafique, S. (2022). Work environment, HR practices and Millennial employee retention in hospitality and tourism in Bangladesh. International Journal of Emerging Markets. https://doi.org/10.1108/ijoem-06-2021-0859
Ismail, J., & Awis., M. L., Amin, S. H. M., & Arapa, A. (2010). The Influence of Physical Workplace Environment on the Productivity of civil servants: The case of the Ministry of Youth and Sports, Putrajaya, Malaysia. Voice of Academia, 5(1), 71-78.
Kamei, A. (2022). The post-COVID “great resignation” comes to Asia: Hays CEO. Nikkei Asia. https://asia.nikkei.com/Economy/The-post-COVID-Great- Resignation-comes-to-Asia-Hays-CEO
Kamselem, K. M., Nuhu, M. S., Lawal, K. A. A., Liman, A. M., & Abdullahi, M. S. (2022). Testing the nexus between reward system, job condition and employee retention through intervening role of employee engagement among nursing staff. Arab Gulf Journal of Scientific Research, 40(1), 34–53. https://doi.org/10.1108/agjsr-05-2022-0061
Kang, S. Y. (2021). Growth, salary and work-life balance: What comes after “The Great Resignation”? HR ASIA. https://hr.asia/featured/growthsalary-and-work-life-balance-what-comes-after-the-great-resignation/
Kaplan, J. (2021). The Psychologist Who Coined the Phrase “Great Resignation” Reveals How He Saw It Coming and Where He Sees It Going. Business Insider, 14-17
Khan, U. (2020). Effect of employee retention on organizational performance. Journal of Entrepreneurship, Management, and Innovation, 2(1), 52–66. https://doi.org/10.52633/jemi.v2i1.47
Krishnamoorthy, N., & Aisha, A. (2022). An empirical study of employee retention in the information technology sector in Bangalore City. East Asian Journal of Multidisciplinary Research, 1(7), 1333–1342. https://doi.org/10.55927/eajmr.v1i7.902.
Kumari, S., Shah, S., &, Mishra, N. (2022). The Impact Of Training And Development On Employee Retention. International Journal of Scientific Research In Engineering And Management. https://doi.org/10.55041/ijsrem13044.
Lessa, A. D., Cabral, F. C., Tonial, C. T., Costa, C. A., Andrades, G. R., Crestani, F., Einloft, P. R., Bruno, F., Sganzerla, D., Matte, M. C., Fiori, H. H., Latour, J. M., & Garcia, P. C. (2020). Brazilian translation, cross-cultural adaptation, validity, and reliability of the empowerment of parents in the intensive care 30 (empathic-30) questionnaire to measure parental satisfaction in Picus. Pediatric Critical Care Medicine, 22(6). https://doi.org/10.1097/pcc.0000000000002594
Maru, G. and Omodu, M. (2020) Compensation Management System and Employee Retention Practice in the Niger Insurance Plc, Port Harcourt. International Journal of Advanced Academic Research, 6, 59-67. https://doi.org/10.46654/ij.24889849.s6527
Miligi, E., Salem, S. S., Abou-El-Soud, F. A., Alasraj, A., Alblawi, S., Alenzi, A., & Alharthi,R.(n.d.).Impact of the intrinsic and extrinsic motivation factors on the Turnover Intention among Academic Staff. Journal of Nursing and Health Science, 9(6), 16–23. https://doi.org/DOI: 10.9790/1959-0906031623
Murad, D. (2021). Has the “ Great Resignation” hit Malaysia? The Star.
Nagalakshmi, B. B., Ashok, R., Kavya, P., & Vinesh, C. (2023). A study on employee retention at Saawariya Education Consultancy. International Journal For Multidisciplinary Research, 5(1). https://doi.org/10.36948/ijfmr.2023.v05i01.1439
Ng, T. W. H., Eby, L. T., Sorensen, K. L., & Feldman, D. C. (2005). Predictors of objective and subjective career success: A meta-analysis. Personnel Psychology, 58(2), 367–408
Nguyen, C., & Duong, A. (2020). The Impact of Training and Development, Job Satisfaction and Job Performance on Young Employee Retention. International Journal of Future Generation Communication and Networking, 13(3), 373–386.
Pallathadka, H., Leela, V., Patil, S., Rashmi, B., Jain, V., & Ray, S. (2021). Attrition in software companies: Reason and measures. Materials Today: Proceedings. https://doi.org/10.1016/J.MATPR.2021.05.596.
Rahman, Z. U., Ali, S. S., & Hussain, F. (2020). The Critical Elements Determining Employee Retention In The BPO Sector Of Bangladesh, 9(1), 2580–2588.
Roopavathi, S., & Kishore, K. (2020). The Impact Of Work-Life Balance On Employee Performance. Journal of Interdisciplinary Cycle Research, 7(10), 31–37.
Rowley, J. (2014). Designing and using research questionnaires, Management Research Review, 37(3), 308-330. https://doi.org/10.1108/MRR-02-2013-0027
Sepahvand, R., & Khodashahri, R. B. (2020). Strategic Human Resource Management Practices and Employee Retention: A Study of the Moderating Role of Job Engagement. Iranian Journal of Management Studies, 437–468.
Sharma, T., & Gupta, V. (2020). Work-Life Balance Practices And Its Impact On Employees Retention: A Study On Knowledge Worker In NCR Region. Journal of Critical Review, 7(8).
Sindhuja, K., & Subrmaniam, S. S. (2020). Impact of Work-Life Balance on Employee Retention- A Study on Banking Sector. International Journal Management, 7(3), 78–81. https://doi.org/https://doi.org/10.34293/ management.v7i3.1629
Singh, B. K. (2023). Understanding employee retention: Factors beyond compensation. LinkedIn. https://www.linkedin.com/pulse/understanding-employee-retention-factors-beyond-brijesh-kumar-singh
Siyal, S., & Garavan, T. (2020). Employee Benefits. Global Encyclopedia of Public Administration, Public Policy, and Governance, 1–6. https://doi.org/https://doi.org/10.1007/978-3-319-31816-5_361-1
Sorn, M. K., Fienena, A. L. R., Ali, Y., Rafay, M., & Fu, G. (2023). The Effectiveness of Compensation in Maintaining Employee Retention. Open Access Library Journal, 10. https://doi.org/https://doi.org/10.4236/oalib.1110394
Styr, C. (2022). 5 things that keep workers at their job and it’s not salary. World Economic Forum. https://www.weforum.org/agenda/2022/12/5-things-that-make-workers-stay-at-their-jobs-not-salary/
Sundram, V. P. K., Rajagopal, P., Bahrin, A. S., Mohd, R., Sayuti, N. M., & Othman, A. A., (2016). Research Methodology: Tools, Methods and Techniques. Malaysia Logistics and Supply Chain Association (MLSCA).
Tetteh, J., & Asumeng, M. A. (2022). Succession Planning, Employee Retention and Career Development Programmes in Selected Organisations in Ghana. African Journal of Management Research, 151–169. https://doi.org/https://dx.doi.org/10.4314/ajmr. v27i1.9
Times, B. (2024). Aon: Salary increases to stay flat at 5PC in Malaysia: New Straits Times. NST Online. https://www.nst.com.my/business/economy/2024/01/1005287/aon-salary-increases-stay-flat-5pc-malaysia
U.S. Bureau of Labor Statistics (2021). Job Openings in January 2021 Little Different from One Year Earlier. U.S. Bureau of Labor Statistics.
Watkins, R., & Fusch, P. (2022). Employee Monetary Compensation and Employee Job Satisfaction. Open Journal of Social Sciences, 10, 321-339. https://doi.org/10.4236/jss.2022.109021
Weng, T.-C., Shen, Y.-H., & Kan, T.-T. (2023). Talent sustainability and development: How talent management affects employees’ intention to stay through work engagement and perceived organizational support with the moderating role of Work-Life Balance. Sustainability, 15(18), 2–20. https://doi.org/10.3390/su151813508
Wooll, M. (2022). Career growth: What it is and why it matters. BetterUp. https://www.betterup.com/blog/career-growth
Xuecheng, W., Iqbal, Q., & Saina, B. (2022). Factors affecting employee’s retention: Integration of situational leadership with Social Exchange theory. Frontiers in Psychology, 13. https://doi.org/10.3389/fpsyg.2022.872105
Aman-Ullah, A., Aziz, A., Ibrahim, H., Mehmood, W., & Abdullah Abbas, Y. (2021). The impact of job security, job satisfaction and job embeddedness on employee retention: An empirical investigation of Pakistan’s health-care industry. Journal of Asia Business Studies, 16(6), 904–922.
Agovino, T. (2021). The Pandemic Put an End to the Five-Day, 9-to-5, In-Office Workweek. So Where Do Businesses Go From Here? HR Magazine, 66, 33-39
Al-Kassem, A. H. (2021). Significance Of Human Resources Training And Development on Organizational Achievement. PalArchs Journal of Archaeology of Egypt/Egyptology, 18(7).
Al-Suraihi, W., Samikon, S., Al-Suraihi, A., & Ibrahim, I. (2021). Employee Turnover: Causes, Importance and Retention Strategies. European Journal of Business and Management Research. https://doi.org/10.24018/ejbmr.2021.6.3.893.
Aleem, M., & Bowra, Z. A. (2020). Role of training & development on employee retention and organizational commitment in the banking sector of Pakistan. Review of Economics and Development Studies, 6(3), 639-650
Bellmann, L. and Hubler, O. (2020), “Working from home, job satisfaction and work-life balance– robust or heterogeneous links?”, International Journal of Manpower, 42(3), 424-441
Birruntha, S. (2021). Malaysia should address the skill gap, and attract specialized talent in the digital industry. The Malaysia Revers. https://www.mampu.gov.my/wp-content/uploads/2021/08/18-Aug-The-Malaysian-Reserve-Malaysia-should-address-skill-gap-attract-specialised-talents-in-digital-industry.pdf
Brown, D. & Brooks, L. (Eds.). (1990). Career choice and development (second ed.). San Francisco: Jossey-Bass
Cabaya, M. G. (2023). Employees’ career growth and development: Outlook and challenges of a first-class accounting unit. International Journal of Engineering, Business and Management, 7(1), 5–11. https://doi.org/10.22161/ijebm.7.1.2
Chawla, S., & Singla, J. (2021). Factors Affecting Employee Retention Strategies Hospitality Sector. Turkish Journal of Computer and Mathematics Education, 12(10), 1861–1872.
Elsafty, A., & Oraby, M. (2022). The Impact of Training on Employee Retention: An Empirical Research on the Private Sector in Egypt. International Journal of Business and Management, 17(4). https://doi.org/10.5539/ijbm.v17n5p58
Ercanbrack, M. (2023). Attrition vs. turnover: Learn how to calculate rates and why they matter. BambooHR. https://www.bamboohr.com/blog/employee-turnover-vs-attrition-context-is-the-key
Etikan, I. (2016). Comparison of Convenience Sampling and Purposive Sampling. American Journal of Theoretical and Applied Statistics, 5(1), 1. https://doi.org/10.11648/j.ajtas.20160501.11
Franklin, N. (2023). Women value work-life balance more than men – unless they are managers. Workplace Insight. https://workplaceinsight.net/women-value-work-life-balance-more-than-men-unless-they-are-a-manager/
Frimayasa, A. (2021). Effect of Compensation, Career Development and Work Environment on Employee Retention (Study on Employees of PT Telkom Witel Tangerang BSD). Journal of Research in Business, Economics,and Education, 3(1), 1715–1730.
Haddad, H., Khatib, N. E., & Ashaal, A. (2023). The nexus between extrinsic motivation and employees’ retention; do compensation packages and flexible working hours matter? Open Journal of Business and Management, 11(02), 530–551. https://doi.org/10.4236/ojbm.2023.112028
Half, R. (2023). Making work-life balance a part of employee retention. Robert Half. https://www.roberthalf.com/us/en/insights/management-tips/making-work-life- balance-a-part-of-employee-retention
Hanai, E. (2021). The Influence of Work Environment on Employee Retention: Empirical Evidence from Banking Institutions in Dar Es Salaam, Tanzania. International Journal of Managerial Studies and Research. https://doi.org/10.20431/2349-0349.0901004
Hassan, Z. (2022) Employee Retention through Effective Human Resource Management Practices in Maldives: Mediation Effects of Compensation and Rewards System. Journal of Entrepreneurship, Management and Innovation, 18, 137-173. https://doi.org/10.7341/20221825
Hassan, Z., & Govindhasamy, C. (2020). An investigation on extrinsic and intrinsic rewards on employee retention among Gen Y: A study in Malaysian manufacturing companies. Journal of Business and Economic Analysis, 03(01), 55–69. https://doi.org/10.1142/j_10.36924sbe.2020.3104
Hassan, Z. A., Schattner, P., & Mazza, D. (2006). Doing a pilot study: Why is it essential? Malays Fam Physician, 1(2), 70–73.
Herrity, J. (2024, February). The importance of training employees: 11 benefits. indeed.com. https://www.indeed.com/career-advice/career- development/importance-of-training
Houssein, A. A., Singh, J. S. K., & Arumugam, T. (2020). Retention of Employees through Career Development, Employee Engagement and Work-life Balance: An Empirical Study among Employees in the Financial Sector in Djibouti, East Africa. Global Business and Management Research: An International Journal, 12(3).
Islam, M. A., Hack-Polay, D., Rahman, M., Hosen, M., Hunt, A., & Shafique, S. (2022). Work environment, HR practices and Millennial employee retention in hospitality and tourism in Bangladesh. International Journal of Emerging Markets. https://doi.org/10.1108/ijoem-06-2021-0859
Ismail, J., & Awis., M. L., Amin, S. H. M., & Arapa, A. (2010). The Influence of Physical Workplace Environment on the Productivity of civil servants: The case of the Ministry of Youth and Sports, Putrajaya, Malaysia. Voice of Academia, 5(1), 71-78.
Kamei, A. (2022). The post-COVID “great resignation” comes to Asia: Hays CEO. Nikkei Asia. https://asia.nikkei.com/Economy/The-post-COVID-Great- Resignation-comes-to-Asia-Hays-CEO
Kamselem, K. M., Nuhu, M. S., Lawal, K. A. A., Liman, A. M., & Abdullahi, M. S. (2022). Testing the nexus between reward system, job condition and employee retention through intervening role of employee engagement among nursing staff. Arab Gulf Journal of Scientific Research, 40(1), 34–53. https://doi.org/10.1108/agjsr-05-2022-0061
Kang, S. Y. (2021). Growth, salary and work-life balance: What comes after “The Great Resignation”? HR ASIA. https://hr.asia/featured/growthsalary-and-work-life-balance-what-comes-after-the-great-resignation/
Kaplan, J. (2021). The Psychologist Who Coined the Phrase “Great Resignation” Reveals How He Saw It Coming and Where He Sees It Going. Business Insider, 14-17
Khan, U. (2020). Effect of employee retention on organizational performance. Journal of Entrepreneurship, Management, and Innovation, 2(1), 52–66. https://doi.org/10.52633/jemi.v2i1.47
Krishnamoorthy, N., & Aisha, A. (2022). An empirical study of employee retention in the information technology sector in Bangalore City. East Asian Journal of Multidisciplinary Research, 1(7), 1333–1342. https://doi.org/10.55927/eajmr.v1i7.902.
Kumari, S., Shah, S., &, Mishra, N. (2022). The Impact Of Training And Development On Employee Retention. International Journal of Scientific Research In Engineering And Management. https://doi.org/10.55041/ijsrem13044.
Lessa, A. D., Cabral, F. C., Tonial, C. T., Costa, C. A., Andrades, G. R., Crestani, F., Einloft, P. R., Bruno, F., Sganzerla, D., Matte, M. C., Fiori, H. H., Latour, J. M., & Garcia, P. C. (2020). Brazilian translation, cross-cultural adaptation, validity, and reliability of the empowerment of parents in the intensive care 30 (empathic-30) questionnaire to measure parental satisfaction in Picus. Pediatric Critical Care Medicine, 22(6). https://doi.org/10.1097/pcc.0000000000002594
Maru, G. and Omodu, M. (2020) Compensation Management System and Employee Retention Practice in the Niger Insurance Plc, Port Harcourt. International Journal of Advanced Academic Research, 6, 59-67. https://doi.org/10.46654/ij.24889849.s6527
Miligi, E., Salem, S. S., Abou-El-Soud, F. A., Alasraj, A., Alblawi, S., Alenzi, A., & Alharthi,R.(n.d.).Impact of the intrinsic and extrinsic motivation factors on the Turnover Intention among Academic Staff. Journal of Nursing and Health Science, 9(6), 16–23. https://doi.org/DOI: 10.9790/1959-0906031623
Murad, D. (2021). Has the “ Great Resignation” hit Malaysia? The Star.
Nagalakshmi, B. B., Ashok, R., Kavya, P., & Vinesh, C. (2023). A study on employee retention at Saawariya Education Consultancy. International Journal For Multidisciplinary Research, 5(1). https://doi.org/10.36948/ijfmr.2023.v05i01.1439
Ng, T. W. H., Eby, L. T., Sorensen, K. L., & Feldman, D. C. (2005). Predictors of objective and subjective career success: A meta-analysis. Personnel Psychology, 58(2), 367–408
Nguyen, C., & Duong, A. (2020). The Impact of Training and Development, Job Satisfaction and Job Performance on Young Employee Retention. International Journal of Future Generation Communication and Networking, 13(3), 373–386.
Pallathadka, H., Leela, V., Patil, S., Rashmi, B., Jain, V., & Ray, S. (2021). Attrition in software companies: Reason and measures. Materials Today: Proceedings. https://doi.org/10.1016/J.MATPR.2021.05.596.
Rahman, Z. U., Ali, S. S., & Hussain, F. (2020). The Critical Elements Determining Employee Retention In The BPO Sector Of Bangladesh, 9(1), 2580–2588.
Roopavathi, S., & Kishore, K. (2020). The Impact Of Work-Life Balance On Employee Performance. Journal of Interdisciplinary Cycle Research, 7(10), 31–37.
Rowley, J. (2014). Designing and using research questionnaires, Management Research Review, 37(3), 308-330. https://doi.org/10.1108/MRR-02-2013-0027
Sepahvand, R., & Khodashahri, R. B. (2020). Strategic Human Resource Management Practices and Employee Retention: A Study of the Moderating Role of Job Engagement. Iranian Journal of Management Studies, 437–468.
Sharma, T., & Gupta, V. (2020). Work-Life Balance Practices And Its Impact On Employees Retention: A Study On Knowledge Worker In NCR Region. Journal of Critical Review, 7(8).
Sindhuja, K., & Subrmaniam, S. S. (2020). Impact of Work-Life Balance on Employee Retention- A Study on Banking Sector. International Journal Management, 7(3), 78–81. https://doi.org/https://doi.org/10.34293/ management.v7i3.1629
Singh, B. K. (2023). Understanding employee retention: Factors beyond compensation. LinkedIn. https://www.linkedin.com/pulse/understanding-employee-retention-factors-beyond-brijesh-kumar-singh
Siyal, S., & Garavan, T. (2020). Employee Benefits. Global Encyclopedia of Public Administration, Public Policy, and Governance, 1–6. https://doi.org/https://doi.org/10.1007/978-3-319-31816-5_361-1
Sorn, M. K., Fienena, A. L. R., Ali, Y., Rafay, M., & Fu, G. (2023). The Effectiveness of Compensation in Maintaining Employee Retention. Open Access Library Journal, 10. https://doi.org/https://doi.org/10.4236/oalib.1110394
Styr, C. (2022). 5 things that keep workers at their job and it’s not salary. World Economic Forum. https://www.weforum.org/agenda/2022/12/5-things-that-make-workers-stay-at-their-jobs-not-salary/
Sundram, V. P. K., Rajagopal, P., Bahrin, A. S., Mohd, R., Sayuti, N. M., & Othman, A. A., (2016). Research Methodology: Tools, Methods and Techniques. Malaysia Logistics and Supply Chain Association (MLSCA).
Tetteh, J., & Asumeng, M. A. (2022). Succession Planning, Employee Retention and Career Development Programmes in Selected Organisations in Ghana. African Journal of Management Research, 151–169. https://doi.org/https://dx.doi.org/10.4314/ajmr. v27i1.9
Times, B. (2024). Aon: Salary increases to stay flat at 5PC in Malaysia: New Straits Times. NST Online. https://www.nst.com.my/business/economy/2024/01/1005287/aon-salary-increases-stay-flat-5pc-malaysia
U.S. Bureau of Labor Statistics (2021). Job Openings in January 2021 Little Different from One Year Earlier. U.S. Bureau of Labor Statistics.
Watkins, R., & Fusch, P. (2022). Employee Monetary Compensation and Employee Job Satisfaction. Open Journal of Social Sciences, 10, 321-339. https://doi.org/10.4236/jss.2022.109021
Weng, T.-C., Shen, Y.-H., & Kan, T.-T. (2023). Talent sustainability and development: How talent management affects employees’ intention to stay through work engagement and perceived organizational support with the moderating role of Work-Life Balance. Sustainability, 15(18), 2–20. https://doi.org/10.3390/su151813508
Wooll, M. (2022). Career growth: What it is and why it matters. BetterUp. https://www.betterup.com/blog/career-growth
Xuecheng, W., Iqbal, Q., & Saina, B. (2022). Factors affecting employee’s retention: Integration of situational leadership with Social Exchange theory. Frontiers in Psychology, 13. https://doi.org/10.3389/fpsyg.2022.872105
Published
2024-10-05
How to Cite
Abdul Halim, H. S., & Ab Latiff, D. S. (2024). Retaining Talent in Digital, Technology and Innovation Department: Key Factors Influencing Retention at a GLC in Malaysia. Information Management and Business Review, 16(3(I)S), 817-831. https://doi.org/10.22610/imbr.v16i3(I)S.4111
Issue
Section
Research Paper
Copyright (c) 2024 Haney Shafira Abdul Halim, Dilla Syadia Ab Latiff
This work is licensed under a Creative Commons Attribution 4.0 International License.
Author (s) should affirm that the material has not been published previously. It has not been submitted and it is not under consideration by any other journal. At the same time author (s) need to execute a publication permission agreement to assume the responsibility of the submitted content and any omissions and errors therein. After submission of revised paper in the light of suggestions of the reviewers, the editorial team edits and formats manuscripts to bring uniformity and standardization in published material.
This work will be licensed under Creative Commons Attribution 4.0 International (CC BY 4.0) and under condition of the license, users are free to read, copy, remix, transform, redistribute, download, print, search or link to the full texts of articles and even build upon their work as long as they credit the author for the original work. Moreover, as per journal policy author (s) hold and retain copyrights without any restrictions.
