Employee's Work-Life Balance, Career Development, Motivation and Satisfaction as the Determinants of NGO’s Performance
Keywords:
Work-life balance, job satisfaction, employee motivation, career advancement, employee performance, International NGO
Abstract
This study investigates the determinants of employee performance in the Service Industry in Malaysia, with a specific focus on work-life balance, job satisfaction, employee motivation, and career development. 300 survey questionnaires were distributed in total, and 170 respondents from both executive and non-executive groups were analyzed using IBM's SPSS version 23. The findings validate a substantial correlation among work-life balance, job satisfaction, employee motivation, career development and employee performance at Non-Government organizations (NGO’s). This study provides significant insights that can be employed by NGO’s in Malaysia to design effective strategies for enhancing employee performance. The proposals aim to advance research on employee management to improve corporate effectiveness and promote employee success in NGOs as its strategic influence on government policy at domestic and international levels.
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References
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Fathiah, K. S., Martini, N. N. P., Sanosra, A., & Qomariah, N. (2021). The Impact of Competence and Work Environment on Employee Motivation and Performance in The Financial and Asset Management Division. Calitatea, 22(185), 52-63.
Febrianti, N. T., & Suharto, S.E. (2020). The Effect of Career Development and Motivation on Employee Performance Through Job Satisfaction in Pt Jabar Jaya Perkasa. International Journal of Business and Social Science Research, 1(2), 21-30.
Firman, A. (2021). The Effect of Career Development on Employee Performance at Aswin Hotel and Spa Makassar. Jurnal Manajemen Bisnis, 8(1), 133-146.
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Hee, O. C., & Rhung, L. X. (2019). Motivation and employee retention among millennials in Malaysia. International Journal of Academic Research in Business and Social Sciences, 9(2). https://doi.org/10.6007/ijarbss/v9-i2/5629
Hee, O. C., Ong, S. H., Ping, L. L., Kowang, T. O., & Fei, G. C. (2019). Factors influencing job satisfaction in the higher learning institutions in Malaysia. International Journal of Academic Research in Business and Social Sciences, 9(2). https://doi.org/10.6007/ijarbss/v9-i2/5510
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Jaradat, Shawqi. (2020). Job Dissatisfaction and Its Impact on Work Results. Innovative Food Science & Emerging Technologies. 6. P85.
Johari, J., Tan, F. Y., & Zulkarnain, Z. I. (2018). Autonomy, workload, work-life balance and job performance among teachers. International Journal of Educational Management, 32(1), 107-120.
Kehl, T., (2012). 12 Key strategies to achieving a work-life balance. Industry Week, Magazine. 12 Key strategies to achieving a work-life balance.
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Mamat, M., & Wan Ab. Aziz, W. (2021). Turnover Intention in Non-Governmental Organizations (NGOs): A Case Study of Recreation Society at Kuantan, Pahang. E-Academia Journal, 10(2). doi:10.24191/e-aj.v10i2.16291
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Mariati & Mauludin, H. (2018). The Influence of Organizational Culture And Work Motivation on Employee Performance, Job Satisfaction As Intervening Variable (Study on Secretariat Staff of Pasuruan Regency). IOSR Journal of Business and Management, 20(8), 30- 39.
Mark, L., & Nzulwa, J. (2018). Effect Of Career Development Programs On Employee Performance In Kenya. A Case Of National Hospital Insurance Fund. International Journal of Social Sciences and Information Technology, 4, 693-709.
Martin, I. B., & Bou-Llusar, J. C. (2018).Examining the Intermediate Role of Employee Abilities, Motivation, and Opportunities to Participate in the Relationship between HR Bundles and Employee Performance. BRQ Business Research Quarterly, 21(2), 99– 110. https://doi.org/10.1016/j.brq.2018.02.001
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Muringo M. D. & Kamau, J. (2021). Effect of Career Development on Employee Performance in Deloitte Limited, Kenya. Human Resource and Leadership, 1(1), 9–16. Retrieved from https://edinburgjournals.org/journals/index.php/journal-of-human-resource/article/view/12
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Oludayo, O.A, Falola, H.O., Obianuju, A. & Demilade, F. (2018). Work-Life Balance Initiatives as a predictor of employees’ behavioral outcomes. Academy of Strategic Management Journal, 17(1), 1-17.
Owusu, T. (2012). Effects of motivation on employee performance: A case study of Ghana commercial bank, Kumasi zone. Doctoral dissertation, Kwame Nkrumah University of Science and Technology.
Pfeifer, C. (2009) Effective working hours and wages: the case of downward adjustment via paid absenteeism: Working Paper Series in Economics, 152. University of Luneburg.
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Published
2024-10-05
How to Cite
Adha Hafit, N. I., Syed Ahmad, S. F., Mustapha, Z., Munna, D. N., & Rusdi, S. D. (2024). Employee’s Work-Life Balance, Career Development, Motivation and Satisfaction as the Determinants of NGO’s Performance. Information Management and Business Review, 16(3(I)S), 675-686. https://doi.org/10.22610/imbr.v16i3(I)S.4096
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Copyright (c) 2024 Nor Intan Adha Hafit, Sharifah Fazirah Syed Ahmad, Zuhaina Mustapha, Dayang Nailul Munna, Syezreen Dalina Rusdi
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