The Effect of Conceptual Factors on Small and Medium-Sized Enterprises Business Success in Malaysia
Abstract
This study was purposely conducted to examine the influence of conceptual factors such as external environment (i.e. government support and information access) and managerial expertise (i.e. business planning and entrepreneurial skills) on SMEs business success in Malaysia. The main objectives are to examine which factors that influences most on SMEs' business success. A survey was administered through a face-to-face approach to 115 individuals who run the SME business. We utilized SPSS version 20 software and analyzed the data using multiple regression analysis to test the hypothesis. Findings showed a significant relationship between all tested variables (government support, information access, business planning & entrepreneurial skills) and the dependent variable (business success of SME). Through multiple regression analysis, although all variables tested have a significant effect on SMEs' success, however, a greater influence is shown by entrepreneurial skills on the probability of SMEs' success. Findings are expected to contribute to improve the understanding of the obstacles or challenges that might be faced by SMEs. These findings also benefit policymakers and development partners to formulate policies related to improvement for SMEs. The useful information will help the SMEs continue to grow. At the same time, the government also can promote the development of competitive, innovative, and resilient SMEs through effective coordination and provision of business support that focuses on improving entrepreneurial skills. The research is useful for development partners in developing programs including searching for funds. Lastly, this study hopes to contribute to the body of knowledge concerning SMEs in Malaysia.
Downloads
References
Adam, A., Hassan, R. & Abdullah, H. (2021). Maintaining the survival of Malaysian SMEs during Covid-19 outbreak: Challenges and suggestion for management. ASEAN Entrepreneurship Journal (AEJ), 7(1), 27-33.
Ahimbisibwe, G. M., Ngoma, M., Nabatanzi-Muyimba, A. K. & Kabagambe, L. B. (2023). Entrepreneurial mindset and SME internationalization in Uganda: the mediating role of international networking. Review of International Business and Strategy, 33(4), 669-690. https://doi.org/10.1108/RIBS-11-2021-0149
Ahmedova, S. (2015). Factors for Increasing the Competitiveness of Small and Medium-Sized Enterprises (SMEs) in Bulgaria. Procedia - Social and Behavioral Sciences, 195, 1104-1112. https://doi.org/https://doi.org/10.1016/j.sbspro.2015.06.155
Aliyu, M. (2015). Impact of managerial skills on small scale businesses performance and growth in Nigeria. European Journal of Business and Management, 7(5), 109-114.
Alkahtani, A., Nordin, N. & Khan, R. U. (2020). Does government support enhance the relationship between networking structure and sustainable competitive performance among SMEs? Journal of Innovation and Entrepreneurship, 9(1), 14. https://doi.org/10.1186/s13731-020-00127-3
Altayyar, A. & Beaumont-Kerridge, J. (2016). External Factors Affecting the Adoption of E-procurement in Saudi Arabian's SMEs. Procedia - Social and Behavioral Sciences, 229, 363-375. https://doi.org/https://doi.org/10.1016/j.sbspro.2016.07.147
Appiah, K., Possumah, B. T., Ahmat, N. & Sanusi, N. A. (2018). External environment and SME investment in the Ghanaian oil and gas sector. Economics and Sociology, 11(1), 124-138.
Astuti, W., Supanto, F. & Supriadi, B. (2019). Entrepreneurial skills and SME’s business performance: Empirical study culinary business. Journal of Economics and Sustainable Development, 10(22), 160-166.
Bahari, N., Saufi, R. A., Zainol, N. R., Samad, N. S. A. & Yaziz, M. F. A. (2023). Entrepreneur’s Personality Traits and Firm Performance of Malaysian SMEs: Mediated by Market Orientation. International Journal of Professional Business Review: Int. J. Prof. Bus. Rev, 8(1), 16.
Bak, G. & Reicher, R. (2022). Challenges of the SMEs in the 21st Century. Zeszyty Naukowe. Organizacja i Zarz?dzanie/Politechnika ?l?ska, (166), 31-47.
B?rbulescu, O., Tec?u, A. S., Munteanu, D. & Constantin, C. P. (2021). Innovation of Startups, the Key to Unlocking Post-Crisis Sustainable Growth in Romanian Entrepreneurial Ecosystem. Sustainability, 13(2), 671. https://www.mdpi.com/2071-1050/13/2/671
Belitski, M., Caiazza, R. & Rodionova, Y. (2020). Investment in training and skills for innovation in entrepreneurial start-ups and incumbents: evidence from the United Kingdom. International Entrepreneurship and Management Journal, 16(2), 617-640. https://doi.org/10.1007/s11365-019-00606-4
Bird, B. (2019). Toward a Theory of Entrepreneurial Competency. In J. A. Katz & A. C. Corbet (Eds.), Seminal Ideas for the Next Twenty-Five Years of Advances, 21, 115-131). Emerald Publishing Limited. https://doi.org/10.1108/S1074-754020190000021011
Bustamante, C. V. (2019). Strategic choices: Accelerated startups' outsourcing decisions. Journal of Business Research, 105, 359-369. https://doi.org/https://doi.org/10.1016/j.jbusres.2018.06.009
Chatterjee, N. & Das, N. (2016). A Study on the Impact of Key Entrepreneurial Skills on Business Success of Indian Micro-entrepreneurs: A Case of Jharkhand Region. Global Business Review, 17(1), 226-237. https://doi.org/10.1177/0972150915610729
Chittithaworn, C. & Islam, M. A. (2011). Factors affecting business success of small & medium enterprises (SMEs) in Thailand. Asian Social Science, 7(5), 180-190.
Criscuolo, C., Gal, P. N. & Menon, C. (2014). The Dynamics of Employment Growth. https://doi.org/doi:https://doi.org/10.1787/5jz417hj6hg6-en
D’Angelo, A. & Presutti, M. (2019). SMEs international growth: The moderating role of experience on entrepreneurial and learning orientations. International Business Review, 28(3), 613-624. https://doi.org/https://doi.org/10.1016/j.ibusrev.2018.12.006
Elfahmi, S., Chandrarin, G. & Manan, A. (2021). The influence of external environment, internal environment, and motivation on competitiveness through the product innovation of Lasem Batik Tulis SMEs in Indonesia. International Journal of Business Innovation and Research, 24(4), 514-534. https://doi.org/10.1504/IJBIR.2021.114051
Greblikaite, J., Sroka, W. & Gerulaitiene, N. (2016). Involving Young People in Polish and Lithuanian Social Enterprises by Fostering Entrepreneurial Skills and Abilities as Entrepreneurial Opportunities at University. Entrepreneurial Business & Economics Review, 4(3).
Gupta, J., Barzotto, M. & Khorasgani, A. (2018). Does size matter in predicting SMEs failure? International Journal of Finance & Economics, 23(4), 571-605. https://doi.org/https://doi.org/10.1002/ijfe.1638
Hoang Vu, N., Anh Bui, T., Minh Nguyen, N. & Hiep Luu, N. (2021). Local business environment, managerial expertise and tax corruption of small- and medium-sized enterprises. Baltic Journal of Economics, 21(2), 134-157. https://doi.org/10.1080/1406099X.2021.1990473
Hopp, C. & Sonderegger, R. (2015). Understanding the Dynamics of Nascent Entrepreneurship—Prestart?Up Experience, Intentions, and Entrepreneurial Success. Journal of Small Business Management, 53(4), 1076-1096. https://doi.org/10.1111/jsbm.12107
ILO, I. L. O. (2023). SME Productivity, Working Conditions and Resilience. https://www.ilo.org/empent/units/boosting-employment-through-small-enterprise-development/smeproductivity/lang--en/index.htm
Indarti, N. & Langenberg, M. (2004). Factors affecting business success among SMEs: Empirical evidence from Indonesia. Journal of Asia Entrepreneurship and Sustainability, 3(2), 1-14.
Indris, S. & Primiana, I. (2015). Internal and external environment analysis on the performance of small and medium industries SMEs in Indonesia. International journal of scientific & technology research, 4(4), 188-196.
Jasra, J., Hunjra, A. I., Rehman, A. U., Azam, R. I. & Khan, M. A. (2011). Determinants of business success of small and medium enterprises. International Journal of Business and Social Science, 2(20).
Johnson-Hart, M. (2023). Strategies for Sustaining Success in Small Businesses in Nigeria (Publication Number 30688659) [D.B.A., Walden University]. ProQuest Dissertations & Theses Global. United States Minnesota.
Kakooza, J., Tusiime, I., Namiyingo, S., Nabwami, R. & Basemera, M. (2023). Business choice, location decision and success of small and medium enterprises in Uganda. Journal of Money and Business, 3(1), 108-121. https://doi.org/10.1108/JMB-08-2022-0041
Kasema, R. (2023). Key factors influencing the export performance of SMEs in Rwanda: evidence from the non-traditional export sector. Asia Pacific Journal of Innovation and Entrepreneurship, 17(1), 64-78. https://doi.org/10.1108/APJIE-02-2022-0014
Kesk?n, H., ?entürk, C., Sungur, O. & K?r??, H. M. (2010). The importance of SMEs in developing economies. 2nd International Symposium on Sustainable Development,
Kimaru, E., Ngugi, P. K. & Michael, A. M. (2022). Conceptual Skills and Sustainable Competitive Advantage of Small and Medium Food Manufacturing Enterprises in Kenya. African Multidisciplinary Journal of Research, 244-365.
Kozielski, R. (2019). Determinants of SMEs business success – emerging market perspective. International Journal of Organizational Analysis, 27(2), 322-336. https://doi.org/10.1108/IJOA-02-2018-1343
Lim, C. H. & Teoh, K. B. (2021). Factors influencing the SME business success in Malaysia. Annals of Human Resource Management Research, 1(1), 41-54. https://doi.org/10.35912/ahrmr.v1i1.380
Loué, C. & Baronet, J. (2012). Toward a new entrepreneurial skills and competencies framework: a qualitative and quantitative study. International Journal of Entrepreneurship and Small Business, 17(4), 455-477. https://doi.org/10.1504/IJESB.2012.050164
Marei, A., Abou-Moghli, A., Shehadeh, M., Salhab, H. & Othman, M. (2023). Entrepreneurial competence and information technology capability as indicators of business success. Uncertain Supply Chain Management, 11(1), 339-350.
Mitchelmore, S. & Rowley, J. (2010). Entrepreneurial competencies: a literature review and development agenda. International Journal of Entrepreneurial Behavior & Research, 16(2), 92-111. https://doi.org/10.1108/13552551011026995
Msomi, T. S., Yearwood, V. M. & Msomi, M. P. (2022). Evaluating Access to Information, access to finances, firm competition and Small Medium Enterprise performance in South Africa: Array. The Journal of Accounting and Management, 12(2). https://www.dj.univ-danubius.ro/index.php/JAM/article/view/1551
Munikrishnan, U. T. & Veerakumaran, B. (2012). A survey on business success factors influencing budget hotels in Klang Valley. Journal of global entrepreneurship, 2(1), 21-35.
Mustapa, A. N. & Mohamad, A. (2021). Malaysian Government Business Support and Assistance for Small and Medium Enterprises: A Case of COVID-19 Pandemic Crisis. In B. S. Sergi & A. R. Jaaffar (Eds.), Modeling Economic Growth in Contemporary Malaysia (pp. 291-305). Emerald Publishing Limited. https://doi.org/10.1108/978-1-80043-806-420211022
Narkhede, B. E., Nehete, R. S., Raut, R. D. & Mahajan, S. K. (2014). Impact of entrepreneurial skills on the firm’s performance: evidence from manufacturing SMEs in India. International Journal of Indian Culture and Business Management, 8(2), 216-236. https://doi.org/10.1504/IJICBM.2014.059207
Olutuase, S. O., Brijlal, P. & Yan, B. (2023). Model for stimulating entrepreneurial skills through entrepreneurship education in an African context. Journal of Small Business & Entrepreneurship, 35(2), 263-283. https://doi.org/10.1080/08276331.2020.1786645
Orrensalo, T., Brush, C. & Nikou, S. (2022). Entrepreneurs’ Information-Seeking Behaviors in the Digital Age–A Systematic Literature Review. Journal of Small Business Management, 1-46. https://doi.org/10.1080/00472778.2022.2100896
Osei-Bonsu, N. (2014). Understanding the internationalization process of small-to-medium-sized manufacturing enterprises (SMEs): evidence from developing countries. European Journal of Business and Management, 6(2), 167-186.
Ottewill, R., Jennings, P. L. & Magirr, P. (2000). Management competence development for professional service SMEs: the case of community pharmacy. Education + Training, 42(4/5), 246-255. https://doi.org/10.1108/00400910010373697
Park, S., Lee, I. H. & Kim, J. E. (2020). Government support and small- and medium-sized enterprise (SME) performance: the moderating effects of diagnostic and support services. Asian Business & Management, 19(2), 213-238. https://doi.org/10.1057/s41291-019-00061-7
Pennetta, S., Anglani, F. & Mathews, S. (2023). Navigating through entrepreneurial skills, competencies and capabilities: a systematic literature review and the development of the entrepreneurial ability model. Journal of Entrepreneurship in Emerging Economies, ahead-of-print(ahead-of-print). https://doi.org/10.1108/JEEE-09-2022-0257
Pu, G., Qamruzzaman, M., Mehta, A. M., Naqvi, F. N. & Karim, S. (2021). Innovative Finance, Technological Adaptation and SMEs Sustainability: The Mediating Role of Government Support during COVID-19 Pandemic. Sustainability, 13(16), 9218. https://www.mdpi.com/2071-1050/13/16/9218
Ramaswamy, M. (2022). Towards a framework for better decision-making in small businesses. Issues in Information Systems, 23(3).
Santhosh, C. (2023). Export Entrepreneurship and SMEs: Determinants and Performance. The International Trade Journal, 37(3), 344-363. https://doi.org/10.1080/08853908.2021.1963888
Shabbir, M. S., Shariff, M. N. M. & Shahzad, A. (2016). The mediating role of perceived behavioral control and stakeholders’ support system on the relationship between entrepreneurial personal skills and entrepreneurial intentions of its employees in Pakistan. International Business Management, 10(9), 1745-1755.
SME Corporation, S. C. (2023). SME Definitions. https://www.smecorp.gov.my/index.php/en/policies/2020-02-11-08-01-24/sme-definition
Soininen, J., Martikainen, M., Puumalainen, K. & Kyläheiko, K. (2012). Entrepreneurial orientation: Growth and profitability of Finnish small- and medium-sized enterprises. International Journal of Production Economics, 140(2), 614-621. https://doi.org/https://doi.org/10.1016/j.ijpe.2011.05.029
Storey, D. (1994). From Understanding the Small Business Sector.
Tehseen, S., Ahmed, F. U., Qureshi, Z. H., Uddin, M. J. & T, R. (2019). Entrepreneurial competencies and SMEs’ growth: the mediating role of network competence. Asia-Pacific Journal of Business Administration, 11(1), 2-29. https://doi.org/10.1108/APJBA-05-2018-0084
Temtime, Z. T. & Solomon, G. H. (2002). Total quality management and the planning behavior of SMEs in developing economies. The TQM Magazine, 14(3), 181-191. https://doi.org/10.1108/09544780210425900
Towers, N., Santoso, A. S., Sulkowski, N. & Jameson, J. (2020). Entrepreneurial capacity-building in HEIs for embedding entrepreneurship and enterprise creation – a tripartite approach. International Journal of Retail & Distribution Management, 48(8), 881-899. https://doi.org/10.1108/IJRDM-06-2019-0185
Ufua, D. E., Olujobi, O. J., Ogbari, M. E., Dada, J. A. & Edafe, O. D. (2020). Operations of small and medium enterprises and the legal system in Nigeria. Humanities and Social Sciences Communications, 7(1), 94. https://doi.org/10.1057/s41599-020-00583-y
Van Song, N., Mai, T. T. H., Thuan, T. D., Van Tien, D., Phuong, N. T. M., Van Ha, T., Que, N. D. & Uan, T. B. (2022). SME financing role in developing business environment and economic growth: empirical evidence from technical SMEs in Vietnam. Environmental Science and Pollution Research, 29(35), 53540-53552. https://doi.org/10.1007/s11356-022-19528-w
Wo?niak, M., Duda, J., G?sior, A. & Bernat, T. (2019). Relations of GDP growth and development of SMEs in Poland. Procedia Computer Science, 159, 2470-2480. https://doi.org/https://doi.org/10.1016/j.procs.2019.09.422
Xiang, D. & Worthington, A. C. (2017). The impact of government financial assistance on the performance and financing of Australian SMEs. Accounting Research Journal, 30(4), 447-464. https://doi.org/10.1108/ARJ-04-2014-0034
Zulu-Chisanga, S., Chabala, M. & Mandawa-Bray, B. (2021). The differential effects of government support, inter-firm collaboration and firm resources on SME performance in a developing economy. Journal of Entrepreneurship in Emerging Economies, 13(2), 175-195. https://doi.org/10.1108/JEEE-07-2019-0105
Copyright (c) 2023 Nor Azmawati Husain, Intan Maizura Abd Rashid, Norshiba Norhisham, Nor Hamiza Mohd Noor, Noraishah Kamarolzaman
This work is licensed under a Creative Commons Attribution 4.0 International License.
Author (s) should affirm that the material has not been published previously. It has not been submitted and it is not under consideration by any other journal. At the same time author (s) need to execute a publication permission agreement to assume the responsibility of the submitted content and any omissions and errors therein. After submission of revised paper in the light of suggestions of the reviewers, the editorial team edits and formats manuscripts to bring uniformity and standardization in published material.
This work will be licensed under Creative Commons Attribution 4.0 International (CC BY 4.0) and under condition of the license, users are free to read, copy, remix, transform, redistribute, download, print, search or link to the full texts of articles and even build upon their work as long as they credit the author for the original work. Moreover, as per journal policy author (s) hold and retain copyrights without any restrictions.