Enhancing Small and Medium Enterprise Performance through Supply Chain Integration: A Case Study of Malaysia
Keywords:
Supply Chain Integration, Supply Chain Management, Supply chain disruption, Small Medium Enterprise (SME), SME performance
Abstract
This conceptual paper aims to explore the significant impact of Supply Chain Integration (SCI) on the performance of Small and Medium Enterprises (SMEs) in Malaysia. The paper outlines the key elements of SCI, its importance in today's globalized business environment, and how it can be tailored to meet the unique challenges faced by SMEs in the Malaysian context. By analyzing existing literature and incorporating case studies, this paper provides insights into the potential benefits and challenges of implementing SCI strategies for SMEs in Malaysia. Additionally, it suggests recommendations for policymakers, industry practitioners, and academics to further promote SCI adoption among SMEs in Malaysia.
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References
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Chen, H., Amoako, T., Quansah, C. E., Danso, S. A. & Jidda, D. J. (2023). Assessment of the impact of management commitment and supply chain integration on SMEs’ innovation performance: Moderation role of government support. Heliyon, 9(5), e15914. https://doi.org/10.1016/j.heliyon.2023.e15914
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Danese, P. & Romano, P. (2011). Supply chain integration and efficiency performance: A study on the interactions between customer and supplier integration. Supply Chain Management, 16(4), 220–230. https://doi.org/10.1108/13598541111139044
Danese, P. & Romano, P. (2013). Article information?: International Journal of Operations & Production Management, 33(4), 372–393.
Department of Statistics, M. P. (2021). PRESS RELEASE?: Revenue for the Services sector in the third quarter 2021 (Issue November, pp. 8–11).
Despoudi, S., Sivarajah, U., Spanaki, K., Charles, V. & Durai, V. K. (2023). Industry 4.0 and circular economy for emerging markets: evidence from small and medium-sized enterprises (SMEs) in the Indian food sector. Annals of Operations Research. https://doi.org/10.1007/s10479-023-05404-4
Dhillon, M. K., Rafi-Ul-Shan, P. M., Amar, H., Sher, F. & Ahmed, S. (2023). Flexible Green Supply Chain Management in Emerging Economies: A Systematic Literature Review. Global Journal of Flexible Systems Management, 24(1), 1–28. https://doi.org/10.1007/s40171-022-00321-0
Flynn, B. B., Huo, B. & Zhao, X. (2010). The impact of supply chain integration on performance: A contingency and configuration approach. Journal of Operations Management, 28(1), 58–71. https://doi.org/10.1016/j.jom.2009.06.001
Frohlich, M. T. & Westbrook, R. (2001). Arcs of integration?: an international study of supply chain strategies. Journal of Operations Management, 19, 185–200.
Gimenez, C. & Ventura, E. (2003). Logistics-Production, Logistics-Marketing And External Integration?: Their Impact on Performance. International Journal of Operations & Production Management, 25(1), 20–38.
Hamilton-Ibama, Lolia, E. O. & Ogonu, C. G. (2021). Customer Integration and Organizational Success of Multinational Firms in Rivers State. International Journal of Economics and Business Management, 7(3), 42–55.
Han, J., Lu, H., Trienekens, J. H. & Omta, S. W. F. (Onno. (2013). The impact of supply chain integration on firm performance in the pork processing industry in China. Chinese Management Studies, 7(2), 230–252. https://doi.org/10.1108/CMS-Jun-2011-0034
He, Y., Lai, K. K., Sun, H. & Chen, Y. (2014). The impact of supplier integration on customer integration and new product performance?: The mediating role of manufacturing flexibility under trust theory. Intern. Journal of Production Economics, 147, 260–270. https://doi.org/10.1016/j.ijpe.2013.04.044
Hendijani, R. & Saeidi Saei, R. (2020). Supply chain integration and firm performance: the moderating role of demand uncertainty. Cogent Business and Management, 7(1). https://doi.org/10.1080/23311975.2020.1760477
Jabatan Perangkaan Malaysia. (2019). Sustainable Development Goals (Sdg) Indicators Department of Statistics Malaysia. 1–492.
Jagtap, S., Trollman, H., Trollman, F., Garcia-garcia, G., Parra-l, C., Duong, L., Martindale, W., Munekata, P. E. S., Lorenzo, J. M., Hdaifeh, A., Hassoun, A., Salonitis, K. & Afy-Shararah, M. (2022). The Russia-Ukraine Conflict?: Its Implications for the Global Food Supply Chains. Foods, February, 1–23.
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Kahn, K. B. & Mentzer, J. T. (1996). Logistics and interdepartmental integration. International Journal of Physical Distribution & Logistics, 26(8), 6–14.
Kauppi, K., Longoni, A., Caniato, F. & Kuula, M. (2016). Managing country disruption risks and improving operational performance: risk management along integrated supply chains. International Journal of Production Economics, 182, 484–495. https://doi.org/10.1016/j.ijpe.2016.10.006
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Kim, S. W. (2009). Int. J . Production Economics An investigation on the direct and indirect effect of supply chain integration on firm performance. Intern. Journal of Production Economics, 119(2), 328–346. https://doi.org/10.1016/j.ijpe.2009.03.007
Kingman-brundage, J., George, W. R. & Bowen, D. E. (2010). Service logic: achieving service system integration. International Journal of Service Industry Management, 6(4), 20–39.
Lee, C. W., Kwon, I. W. G. & Severance, D. (2007). Relationship between supply chain performance and degree of linkage among supplier, internal integration, and customer. Supply Chain Management: An International Journal, 12(6), 444–452. https://doi.org/10.1108/13598540710826371
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Published
2023-10-08
How to Cite
Talib, N. A. C., Abd Razak, N., & Mahmud, N. (2023). Enhancing Small and Medium Enterprise Performance through Supply Chain Integration: A Case Study of Malaysia. Information Management and Business Review, 15(3(I), 405-417. https://doi.org/10.22610/imbr.v15i3(I).3551
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