Employee Retention in Pharmaceutical Companies in Malaysia

  • Azlina Saedin Universiti Teknologi MARA, Shah Alam
  • Syarifah Mastura Syed Abu Bakar UiTM Cawangan Selangor, Kampus Puncak Alam
  • Natasha Dzulkalnine UiTM Cawangan Selangor, Kampus Puncak Alam
  • Abidah Saad UiTM Cawangan Kedah, Kampus Sungai Petani
  • Harpajan Singh INTI International University , Nilai, Negeri Sembilan
  • Shamsul Azren Mohd Shukur UiTM Cawangan Selangor, Kampus Puncak Alam
DOI: https://doi.org/10.22610/imbr.v15i3(SI).3497
Keywords: Employee Retention, Career Advancement, Manager Engagement, Pharmaceutical Companies

Abstract

In today's global economy, more companies are going global, and employees are actively seeking better career opportunities and growth. This dynamic has made employee retention a significant focus for Human Resources Management. The main purpose of this study is to understand the factors that influence employee retention at pharmaceutical companies in Malaysia. The research objectives were to examine whether factors such as reward, career advancement, and manager engagement have a significant influence on employee retention in pharmaceutical companies in Malaysia. The population in this study is made up of employees of pharmaceutical companies in Malaysia. This research was conducted in a natural setting in a non-contrived manner using non-probability convenience sampling. Of the 400 surveys provided, 365 were answered by Malaysian pharmaceutical company employees, regardless of status. The validity and reliability of the questionnaire were checked, and responses were collected and analyzed via SPSS software. The result suggests that rewards, career advancement, and manager engagement positively influence the retention of employees in pharmaceutical companies in Malaysia. For hypothesis testing, all independent variables show a significant relationship with employee retention.

Downloads

Download data is not yet available.

References

Aldamatmaz, I., Aykac, C. & Dicle, U. (2016). The Impact of Benefits and Services on Manager Engagement and Manager Retention in Tourism Industry: Enhanced by the Effect of Management Level', Marmara University Journal of Economic & Administrative Sciences, 38(2), 21-44.
Asif, A. & Gul, N. (2021). Analyzing the determinants of employee retention: A case of pharmaceutical companies in Pakistan. Journal of Entrepreneurship, Management, and Innovation, 3(1), 147-176.
Aquenza, B. B. & Som. (2018). Motivation factors of employee retention and engagement in organization’, IJAME.
Barween, A. K., Muhammad A. & Tayseer A. (2020). Employee retention and organizational performance: Evidence from the banking industry. Management Science Letter, 3981-3990.
Bibi, P., Ahmad, A. & Majid, A. H. A. (2018). The Impact of Training and Development and Supervisors Support on Employees Retention in Academic Institutions in Pakistan: The Moderating Role of the Work Environment. Gadjah Mada International Journal of Business, 20(1), 113-131.
Bussin, M. (2018). Retention Strategies?: The Key to Attracting and Retaining Excellent Employees, Randburg [South Africa]: KR Publishing (Talent Management Series).
Diah, A. M. et al. (2020). Employee Retention of Pharmaceutical Firms in Indonesia: Taking Investment in Employee Development and Social and Economic Exchange as Predictors. Systematic Reviews in Pharmacy, 11(1), 564-572.
Ellinger, A. D. & Sewon, K. (2014). Coaching and human resource development: Examining relevant theories, coaching genres, and scales to advance research and practice. Advances in Developing Human Resources 16(2), 127-138.
Le Meunier F. K. & Graham, R. M. (2019). Improving relationships between sales and marketing: the relative effectiveness of cross-functional coordination mechanisms. Journal of Marketing Management, 35(13-14), 1267-1290.
Gordon, S., Tang, C.-H., Day, J. & Adler, H. (2019). Supervisor support and turnover in hotels: Does subjective well-being mediate the relationship? International Journal of Contemporary Hospitality Management, 31(1), 496-512.
Haider, S., Nisar, Q. A., Baig, F., Azeem, M. & Waseem-ul-Hameed. (2018). Dark Side of Leadership: Employees’ Job Stress & Deviant Behaviors in Pharmaceutical Industry, International Journal of Pharmaceutical Research & Allied Sciences, 7(2), 125–138.
Houssein, A. A., Singh, J. S. K. & Arumugam, T. (2020). Retention of Employees through Career Development, Employee Engagement and Work-life Balance: An Empirical Study among Employees in the Financial Sector in Djibouti, East Africa. Global Business & Management Research, 12(3), 17–32.
Ivana, D. & Chiripuci, B. (2020). Human Resource Practices in Improving Employee Retention, Review of Economic Studies & Research Virgil Madgearu, 13(1), 33-43.
Jindal, P., Shaikh, M. & Shashank, G. (2017). Employee engagement; tool of talent retention: Study of a pharmaceutical company. SDMIMD Journal of Management, 8(2), 7-16.
Kalyanamitra, P., Saengchai, S. & Jermsittiparsert, K. (2020). Impact of Training Facilities, Benefits and Compensation, and Performance Appraisal on the Employees' Retention: A Mediating Effect of Employees Job Satisfaction, Systematic Reviews in Pharmacy, 11(3), 166-175.
Khandelwal, A. & Shekhawat, N. (2018). Role of talent retention in reducing employee turnover. Available at SSRN 3186397.
Khoele, A. & Daya, P. (2014). Investigating the turnover of middle and senior managers in the pharmaceutical industry in South Africa. Journal of Human Resource Management, 12(1), 562.
Krejcie & Morgan (1970). Determining sample size for research activities. Education and Psychological Measurement, (30), 607-610.
Lee, M. C. C., Idris, M. A. and Tuckey, M. (2019). Supervisory coaching and performance feedback as mediators of the relationships between leadership styles, work engagement, and turnover intention. Human Resource Development International, 22(3), 257-282.
Madhani, P. (2020), Effective rewards and recognition strategy: Enhancing employee engagement, customer retention and company performance. World at work journal.
Mahadi, N., Woo, N. M., Baskaran, S., & Yaakop, A. Y. (2020). Determinant factors for employee retention: Should I stay? International Journal of Academic Research in Business and Social Sciences, 10(4), 201-213.
Malik, M.A.R., Butt, A.N., & Choi, J.N. (2015). Rewards and employee creative performance: moderating effects of creative self-efficacy, reward importance and locus of control. Journal of Organizational Behavior, 36(1), 59-74.
Ninroon, P., Khlungsaeng w., & Rajabhat, S. (2020). ‘Identifying the predictors of the turnover intentions: A case of Thailand pharmaceutical companies. Systematic Review Pharmacy, 11 (3), 134-143
Pareek, A., Mohanty, S. S., & Mangaraj, S. (2019). Systematic review on employee engagement and its impact on employee retention.
Sarkar, J. (2018). Linking Compensation and Turnover: Retrospection and Future Directions. IUP Journal of Organizational Behavior, 17(1), 43–75.
Sawilowsky, S. S. (2009). New effect size rules of thumb. Journal of modern applied statistical methods, 8(2), 26.
Schwab, D. P. (2013). Research methods for organizational studies. Psychology Press.
Shamanism, M., Alharthi, S., Helmi, M., & Alwadei, T. (2023). Determinants of employee retention in pharmaceutical companies: Case of Saudi Arabia. Journal of Business and Management Studies, 5(2), 08-22.
Sheraz, F., Batool, S. and Adnan, S. (2019). Employee's Retention and Job Satisfaction: Mediating Role of Career Development Programs. Dialogue, 14(2), 67-78.
Subramaniam, C., Choo, L. S. and Johari, J. (2019). What makes employees want to stay? A study in the Malaysian manufacturing sector. Global Business & Organizational Excellence, 38(5), 33-43.
Sylqa, D. (2020). Motivation of People - Theoretical Models and Practices. Business Management / Biznes Upravlenie, (2), 5-24.
Wadhera, T. and Bano, S. (2020). Role of perceived organizational support, work engagement and workplace spirituality in turnover intentions of IT professionals', Indian Journal of Positive Psychology, 11(2), 128-135.
Yong, F. R., Garcia-Cardenas, V., Williams, K. A., & Benrimoj, S. I. C. (2020). Factors affecting community pharmacist work: A scoping review and thematic synthesis using role theory. Research in Social and Administrative Pharmacy, 16(2), 123-141.
Published
2023-09-17
How to Cite
Saedin, A., Abu Bakar, S. M. S., Dzulkalnine, N., Saad, A., Singh, H., & Shukur, S. A. M. (2023). Employee Retention in Pharmaceutical Companies in Malaysia. Information Management and Business Review, 15(3(SI), 410-417. https://doi.org/10.22610/imbr.v15i3(SI).3497
Issue
Vol 15 No 3(SI) (2023)
Section
Research Paper

Copyright (c) 2023 Azlina Saedin, Syarifah Mastura Syed Abu Bakar, Natasha Dzulkalnine, Abidah Saad, Harpajan Singh, Shamsul Azren Mohd Shukur

Creative Commons License

This work is licensed under a Creative Commons Attribution 4.0 International License.

Author (s) should affirm that the material has not been published previously. It has not been submitted and it is not under consideration by any other journal. At the same time author (s) need to execute a publication permission agreement to assume the responsibility of the submitted content and any omissions and errors therein. After submission of revised paper in the light of suggestions of the reviewers, the editorial team  edits and formats manuscripts to bring uniformity and standardization in published material.

This work will be licensed under Creative Commons Attribution 4.0 International (CC BY 4.0) and under condition of the license, users are free to read, copy, remix, transform, redistribute, download, print, search or link to the full texts of articles and even build upon their work as long as they credit the author for the original work. Moreover, as per journal policy author (s) hold and retain copyrights without any restrictions.