Organizational Justice and Employee Retention: A Theoretical Framework for Malaysian and Indonesian Higher Learning Institutions

  • Shariff Harun Universiti Teknologi MARA, Puncak Alam
  • Septi Fahmi Choirisa Universitas Multimedia Nusantara
  • Nosica Rizkalla Universitas Multimedia Nusantara
Keywords: Organisational Justice, Higher Learning Institutions, Workforce Retention, Distributive Justice, Procedural Justice, Interactional Justice

Abstract

Employee retention has emerged as a pressing concern within knowledge-based organizations due to the non-substitutability of individual abilities and their substantial influence on organizational achievements. Therefore, the retention of proficient staff is a crucial strategic approach, particularly for Malaysian and Indonesian Higher Learning Institutions (HLIs). Thus, this study seeks to understand the antecedents that could influence HLIs’ workforce retention. To achieve the objective, a content analysis approach is used to discover potential antecedents of fairness that affect HLIs’ workforce retention. The Organizational Justice Theory is then employed as the theoretical foundation to examine and synthesize the antecedents. Three antecedents are addressed during the examination and discussion: distributive justice, procedural justice, and interactional justice. Through this, three organizational justice propositions are offered, and the framework developed in this conceptual study highlights the retention practices and instigators. This study's conceptual nature provides preliminary insights into the employees’ retention experience in the Malaysian and Indonesian HLI context. This study contributes to the body of knowledge by illuminating the antecedents that promote employee retention, resulting in a practical framework that can be used by the HLIs to formulate strategies and policies to reduce the financial and business risk due to the high employee attrition rate. Subsequently, achieving the United Nations Sustainable Development Goals of good health and well-being (Goal 3) and quality education (Goal 4).

Downloads

Download data is not yet available.

References

Abbasi, A., Ismail, W. K. W., Baradari, F., Zureigat, Q. & Abdullah, F. Z. (2022). Can organizational justice and organizational citizenship behavior reduce workplace deviance? Intangible Capital, 18(1), 78-95.
Abou-Shouk, M., Hamad, H. & Muhammad, S. (2023). The Impact of Organizational Justice and Job Autonomy on Employee Retention: The Mediation of Psychological Ownership.
Adams, J. S. (1963). Towards an understanding of inequity. The Journal of Abnormal and Social Psychology, 67(5), 422.
Adams, J. S. (1965). Inequity in social exchange Advances in experimental social psychology, 2, 267-299: Elsevier.
Almost, J. & Mildon, B. (2022). RESPECT: A Key to Nurse Retention. Nursing Leadership (1910-622X), 35(2).
Bies, R. J. (1987). Interactional justice The Oxford Handbook of Justice in the Workplace.
Bies, R. J. (2001). Interactional (in) justice: The sacred and the profane. Advances in organizational justice, 85, 108.
Bies, R. J. (2005). Are procedural justice and interactional justice conceptually distinct?
Bies, R. J. & Moag, J. F. (1986). Interactional Justice: Communication Criteria of Fairness. In R. J. Lewicki, B. H. Sheppard, & M. H. Bazerman (Eds.), Research on Negotiations in Organizations, 1, 43-55. Greenwich: JAI Press.
Bies, R. J. & Shapiro, D. L. (1987). Interactional fairness judgments: The influence of causal accounts. Social Justice Research, 1(2), 199-218.
Blader, S. L. & Tyler, T. R. (2003). A four-component model of procedural justice: Defining the meaning of a “fair” process. Personality and Social Psychology Bulletin, 29(6), 747-758.
Choi, J. (2008). Event justice perceptions and employees' reactions: Perceptions of social entity justice as a moderator. Journal of Applied Psychology, 93(3), 513.
Cohen-Charash, Y. & Spector, P. E. (2001). The role of justice in organizations: A meta-analysis. Organizational Behavior and Human Decision Processes, 86(2), 278-321.
Colquitt, J. A. (2001). On the dimensionality of organizational justice: A construct validation of a measure. Journal of Applied Psychology, 86(3), 386-400.
Colquitt, J. A., Greenberg, J. & Zapata-Phelan, C. P. (2005). What is organizational justice? A historical overview. Handbook of organizational justice, 1, 3-58.
Froman, E. C. & Cochran, K. A. (2022). The Role of Interactional Justice in Academic Advising. The Mentor: Innovative Scholarship on Academic Advising, 24, 38-71.
Gary, D. (2011). Human resource management. Upper Saddle River, NJ: Pearson Education.
Greenberg, J. (1987a). Reactions to procedural injustice in payment distributions: Do the means justify the ends? Journal of Applied Psychology, 72(1), 55.
Greenberg, J. (1987b). A taxonomy of organizational justice theories. Academy of Management Review, 12(1), 9-22.
Greenberg, J. (1990). Organizational justice: Yesterday, today, and tomorrow. Journal of Management, 16(2), 399-432.
Hassan, A. (2002). Organizational justice as a determinant of organizational commitment and intention to leave. Asian Academy of Management Journal, 7(2), 55-66.
Hausknecht, J. P., Rodda, J. & Howard, M. J. (2009). Targeted employee retention: Performance-based and job-related differences in reported reasons for staying. Human Resource Management, 48(2), 269-288.
Heider, F. (1958). The psychology of interpersonal behavior. New York: WHey. Google Scholar.
Herr, R. M., Bosch, J. A., Loerbroks, A., Genser, B., Almer, C., van Vianen, A. E. & Fischer, J. E. (2018). Organizational justice, justice climate, and somatic complaints: A multilevel investigation. Journal of psychosomatic research, 111, 15-21.
Homans, G. C. (1961). Human behavior: Its elementary forms. New York, NY: Harcourt, Brace.
Ibrahim, M. E. & Perez, A. O. (2014). Effects of organizational justice, employee satisfaction, and gender on employees' commitment: Evidence from the UAE. International Journal of Business and Management, 9(2), 45-59.
LinkedIn. (2023). The Future of Recruiting 2023. Retrieved from https://business.linkedin.com/content/dam/me/business/en-us/talent-solutions/resources/pdfs/future-of-recruiting-2023.pdf
McShane, S. & Von Glinow, M. (2020). Organizational behavior (5th ed.). New York, NY: McGraw-Hill Education.
Mehmood, S. A., Malik, A. R., Nadarajah, D. & Saood Akhtar, M. (2023). A moderated mediation model of counterproductive work behavior, organizational justice, organizational embeddedness and psychological ownership. Personnel Review, 52(1), 183-199.
Miles, J. A. (2012). Management and organization theory: A Jossey-Bass reader (Vol. 9). New York, NY: John Wiley.
Park, J. Y. & Kim, C. (2023). The role of organizational justice and social interaction in mitigating the negative effects of high-performance member retailers on strategic integration. Journal of Retailing and Consumer Services, 72, 103238.
Piotrowska, M. (2022). Job attributes affect the relationship between perceived overqualification and retention. Future Business Journal, 8(1), 38.
Pricewaterhouse Coopers. (2023). Asia Pacific Workforce Hopes and Fears Survey 2023. Retrieved from https://www.pwc.com/gx/en/asia-pacific/hope-and-fears/2023/asia-pacific-hopes-and-fears-indonesia.pdf
Robert Walters. (2023). Salary survey 2023. Retrieved from
Seyrek, H. & Ekici, D. (2017). Nurses’ perception of organizational justice and its effect on bullying behavior in the hospitals of Turkey. Hospital Practices and Research, 2(3), 72-78.
Shahid, S. A. M., Harun, S., Othman, A. K., Jani, S. H. M., Rahman, M. K. B. A. & Mohamed, R. N. (2020). Organizational Justice and Its Implications on Non-Academic Staff Intention to Stay: Evidence from Private Higher Learning Institutions in Malaysia. Malaysian Journal of Consumer and Family Economics, 24(S1), 153-168.
Shahid, S. A. M., Rahman, M. K. B. A., Harun, S., Othman, A. K. & Naina, R. (2018). Assessing the influence of HRM practices in improving employees' intention to stay in one Malaysian medical college: A pilot study. International Journal of Multidisciplinary Thought, 07(03), 449-462.
Thibaut, J. & Walker, L. (1975). Procedural justice: A psychological analysis: L. Erlbaum Associates.
Thibaut, J. & Walker, L. (1978). A theory of procedure. Cal. L. Rev., 66, 541.
Tyler, T. R. & Blader, S. L. (2003). The group engagement model: Procedural justice, social identity, and cooperative behavior. Personality and social psychology review, 7(4), 349-361.
Wang, X., Liao, J., Xia, D. & Chang, T. (2010). The impact of organizational justice on work performance. Mediating effects of organizational commitment and leader-member exchange. International Journal of Manpower, 31(6), 660-677.
Wee, Y. G., Ahmad, K. Z. & Fen, Y. S. (2014). Organizational justice and its role in promoting citizenship behavior among hotel employees in Malaysia. Institutions and Economies, 6(2), 79-104.
Ye, P., Liu, L. & Tan, J. (2023). The influence of Organizational Justice and ethical leadership on employees’ innovation behavior. European Journal of Innovation Management, 26(4), 1129-1149.
Published
2023-09-17
How to Cite
Harun, S., Choirisa, S. F., & Rizkalla, N. (2023). Organizational Justice and Employee Retention: A Theoretical Framework for Malaysian and Indonesian Higher Learning Institutions. Information Management and Business Review, 15(3(SI), 280-288. https://doi.org/10.22610/imbr.v15i3(SI).3484
Section
Research Paper