Lean Six-Sigma Approach for Sub-Contract Licensing and its Process Improvement across the Manufacturing Supply Chain using GUT Priority Matrix

  • Veera Pandiyan Kaliani Sundram Universiti Teknologi MARA, Faculty of Business and Management, Selangor
  • Farha Ghapar Universiti Poly-Tech Malaysia, Kuala Lumpur
  • Mohd Firdaus Osman Universiti Poly-Tech Malaysia, Kuala Lumpur
  • Chew Li Lian Binary University, Binary Business School, Selangor
  • Azlina Muhammad Universiti Teknologi MARA and Universiti Teknologi Malaysia
DOI: https://doi.org/10.22610/imbr.v15i2(I)SI.3413
Keywords: Lean Management, Six Sigma, Supply Chain Management, DMAIC, Quality Improvement

Abstract

This study aims to examine how Lean Six Sigma as a quality management tool could enhance productivity in a manufacturing organization, ZITRON. In addition, this study also aims to show how DMAIC (defined, measured, analyzed, improved and controlled) is operationalized for overall process improvement in ZITRON manufacturing. Lean management takes care of waste across all processes and focuses on speed and time within a firm while Six Sigma is a strategy that focuses on eliminating defects, reducing costs and also reduces process variability. As such, this study utilizes the Lean Six-Sigma approach as a tool to ensure more efficiency is achieved in terms of source, make, delivery and process efficiency. Methodologically, there are five phases in the Lean Six Sigma strategies which are defined, measured, analyze, improve and controlled (DMAIC). The findings show that Lean Six Sigma can help to eliminate waste, and cost-reduction, and help eliminate variations in processes within the manufacturing. However, SIX SIGMA tools have been used to solve the problem which is a delay in processes in manufacturing. Based on this research paper, focuses on the manufacturing problem which is a delay in processes. By using Six Sigma, the problem that existed in manufacturing has been solved through process improvement. This work is originally following a self-method in which the data is collected by using observation techniques to identify the existing problem and solution-seeking within the manufacturing.

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Published
2023-06-11
How to Cite
Sundram, V. P. K., Ghapar, F., Osman, M. F., Lian, C. L., & Muhammad, A. (2023). Lean Six-Sigma Approach for Sub-Contract Licensing and its Process Improvement across the Manufacturing Supply Chain using GUT Priority Matrix. Information Management and Business Review, 15(2(I)SI), 1-8. https://doi.org/10.22610/imbr.v15i2(I)SI.3413
Issue
Vol 15 No 2(I)SI (2023)
Section
Research Paper

Copyright (c) 2023 Veera Pandiyan Kaliani Sundram, Farha Ghapar, Mohd Firdaus Osman, Chew Li Lian, Azlina Muhammad

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