Social Cost-Benefit Analysis (SCBA) of Islamic Insurance (takaful) Drone-Assisted Disaster Victim Identification: Emotional Management

  • Amirul Afif Muhamat Muhamat Universiti Teknologi MARA, Puncak Alam, Selangor
  • Natasha Dzulkalnine Universiti Teknologi MARA, Puncak Alam, Selangor
  • Nurul Syifaa Mohd Shakil Universiti Teknologi MARA, Puncak Alam, Selangor
  • Suzana Sulaiman Faculty of Accountancy, Universiti Teknologi MARA, Puncak Alam, Selangor
  • Saadiah Mohamad Faculty of Business and Accountancy, UNISEL, Shah Alam
  • Robiatul Adawiyah Salihuddin Ayobbi Agrobank Berhad, Leboh Pasar Besar, Kuala Lumpur
  • Anna Sardiana Indonesia Banking School, Jl. Kemang Raya No. 35 Kebayoran Baru, South Jakarta
DOI: https://doi.org/10.22610/imbr.v15i1(I)SI.3390
Keywords: Drone; Islamic insurance; takaful; disaster; victim, insurance

Abstract

Islamic insurance (takaful) companies have continuously used the latest technology to serve their customers better. One of the potential technologies that takaful operators can consider is drones. Nonetheless, the adoption of drones has shown an imbalanced pattern between regions, with some countries displaying more commendable experiences than others. In the context of Malaysia, such adoption can be regarded as negligible, if not minimal. While drones have numerous positive effects, this study focuses on emotional management through the lens of social cost-benefit analysis (SCBA) based on disaster victim identification (DVI). DVI is the process of identifying corpses (often in large numbers) following a disaster, either natural or man-made disaster. This study provides preliminary findings that support the need for drones to be integrated into takaful operations, based on the SCBA method focusing on emotional management. The findings indicate that emotional management affects not only the family of the victim but also the first responders involved in the search and rescue (SAR) operation and their families. Hence, proper consideration must be given to using drones in takaful operations with the government disaster agency.

Downloads

Download data is not yet available.

References

Alexandri, M., Tsellou, M., Antoniou, A., Skliros, E., Koukoulis, A. N., Bacopoulou, F., & Papadodima, S. (2022). Prevalence of homicide-suicide incidents in Greece over 13 years. International journal of environmental research and public health, 19(13), 7736.
Black, S.; Hackman, L. (2009). Disaster victim identification. In Wiley Encyclopedia of Forensic Science; Dundee University Press: Dundee, UK, 2009.
Brough, A.L.; Morgan, B.; Rutty, G.N. (2015). The basics of disaster victim identification. J. Forensic Radiol. Imaging 2015, 3, 29–37.
Calderon-Anyosa, R. J., & Kaufman, J. S. (2021). Impact of COVID-19 lockdown policy on homicide, suicide, and motor vehicle deaths in Peru. Preventive medicine, 143, 106331.
Daud, S.M.S.M.; Yusof, M.Y.P.M.; Heo, C.C.; Khoo, L.S.; Singh, M.K.C.; Mahmood, M.S.; Nawawi, H. (2021). Applications of drone in disaster management: A scoping review. Sci. Justice 2021, 62, 30–42.
Dillon, S. Death and Kinetics. (2021). Available online: https://www.chem.fsu.edu/chemlab/chm1020c/Lecture%208/02.php (accessed on 30 December 2021).
EY. (2020). Asia-Pacific Insurance Outlook: Driving Innovation and Transformation to Seize Opportunities and Sustain Growth. Available online: https://assets.ey.com/content/dam/ey-sites/ey-com/en_gl/topics/insurance/insurance-outlook-pdfs/eyglobal-insurance-outlook-asia-pacific.pdf (accessed on 18 August 2021).

Fitch. (2022). Sharp Takaful Growth in Malaysia, Pressure on Profitability. Available online: https://www.fitchratings.com/research/insurance/sharp-takaful-growth-in-malaysia-pressure-on-profitability-15-02-2022
Friedman, S. H., & Resnick, P. J. (2007). Child murder by mothers: patterns and prevention. World Psychiatry, 6(3), 137.
IFSB (2020), Islamic Financial Services Industry Stability Report 2020. Available Online from: https://www.ifsb.org/sec03.php.
Imarch (2022). Takaful Market: Global Industry Trends, Share, Size, Growth, Opportunity and Forecast 2022-2027. Available online: https://www.imarcgroup.com/takaful-market.
Mamun, M. A., Bhuiyan, A. I., & Manzar, M. D. (2020). The first COVID-19 infanticide-suicide case: Financial crisis and fear of COVID-19 infection are the causative factors. Asian Journal of Psychiatry, 54, 102365.
Muhamat, A. A., Zulkifli, A. F., Ibrahim, M. A., Sulaiman, S., Subramaniam, G., Mohamad, S., & Suzuki, Y. (2022). Realizing the Corporate Social Performance (CSP) of Takaful (Islamic Insurance) Operators through Drone-Assisted Disaster Victim Identification (DVI). Sustainability, 14(9), 5440. MDPI AG. Retrieved from http://dx.doi.org/10.3390/su14095440.
Muhamat, A.A. & Ali Azizan, N. (2022). “Takafultech reflects the Maqasid al-Shariah ethos in takaful.” In Digital Transformation in Islamic Finance, pp. 203-217. Routledge, 2022.
Muhamat, A. A., Zulkifli, A. F., Sulaiman, S., Subramaniam, G., & Mohamad, S. (2021). Development of social cost and benefit analysis (SCBA) in the maq??id Shariah framework: Narratives on the use of drones for takaful operators. Journal of Risk and Financial Management, 14(8), 387.
Published
2023-05-11
How to Cite
Muhamat, A. A. M., Dzulkalnine, N., Shakil, N. S. M., Sulaiman, S., Mohamad, S., Ayobbi, R. A. S., & Sardiana, A. (2023). Social Cost-Benefit Analysis (SCBA) of Islamic Insurance (takaful) Drone-Assisted Disaster Victim Identification: Emotional Management. Information Management and Business Review, 15(1(I)SI), 66-71. https://doi.org/10.22610/imbr.v15i1(I)SI.3390
Issue
Vol 15 No 1(I)SI (2023)
Section
Research Paper

Copyright (c) 2023 Amirul Afif Muhamat Muhamat, Natasha Dzulkalnine, Nurul Syifaa Mohd Shakil, Suzana Sulaiman, Saadiah Mohamad, Robiatul Adawiyah Salihuddin Ayobbi, Anna Sardiana

Creative Commons License

This work is licensed under a Creative Commons Attribution 4.0 International License.

Author (s) should affirm that the material has not been published previously. It has not been submitted and it is not under consideration by any other journal. At the same time author (s) need to execute a publication permission agreement to assume the responsibility of the submitted content and any omissions and errors therein. After submission of revised paper in the light of suggestions of the reviewers, the editorial team  edits and formats manuscripts to bring uniformity and standardization in published material.

This work will be licensed under Creative Commons Attribution 4.0 International (CC BY 4.0) and under condition of the license, users are free to read, copy, remix, transform, redistribute, download, print, search or link to the full texts of articles and even build upon their work as long as they credit the author for the original work. Moreover, as per journal policy author (s) hold and retain copyrights without any restrictions.