Impact of Knowledge Management Process on Employee Performance: Employee Creativity as Mediator
Keywords:
Knowledge management, employee performance, employee creativity, health cluster
Abstract
This study investigates the impact of the knowledge management process on employee performance. This study's objective is to examine the knowledge management processes under investigation, including knowledge sharing, knowledge utilization, and knowledge discovery, to find out the mediating role of employee creativity in the context of a healthcare center in the Hail health cluster. The study is conducted among full-time healthcare professionals (HCPs) working in the Hail Health Cluster in Saudi Arabia. 218 participants were surveyed with a well-structured questionnaire based on a previous study. The data was collected in July and August 2024 and Structural Equation Modeling (SEM) was applied to analyze the data. The findings reveal that all proposed hypotheses are supported, indicating a significant positive relationship between knowledge management processes and employee creativity. Furthermore, employee creativity was found to mediate the relationship between knowledge management processes and employee performance, demonstrating that the enhancement of creativity through knowledge sharing, utilization, and discovery positively influences performance outcomes. These results highlight the importance of fostering effective knowledge management strategies within healthcare settings to boost both creativity and performance among employees. The implications of this study suggest that healthcare organizations, particularly in the Hail Health Cluster, should prioritize knowledge management as a core strategy to drive employee performance through increased creativity.
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References
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Al-Janabi, A. S. H., & Al-Mado, A. A. G. (2023). Knowledge Management in Integration with Business Intelligence Systems: A Descriptive Analytical Research1. International Journal of Research in Social Sciences and Humanities, 13(01), 18-33.
Al-Kurdi, O., El-Haddadeh, R., & Eldabi, T. (2018). Knowledge sharing in higher education institutions: a systematic review. Journal of Enterprise Information Management, 31(2), 226-246.
AlMazrouei, H., Zacca, R., & Mustafa, G. (2023). Mediating-moderating effect of employee creativity and team potency on expatriate innovative work behavior. International Journal of Organizational Analysis, 31(5), 1669-1693.
Alrashidi, S., Alenezi, W., Alrimali, A., & Alshammari, M. (2024). Exploring the leadership styles of nurse managers in Hail, Saudi Arabia: A cross-sectional analysis. Journal of Hospital Administration, 13(1).
Amir, N., McCarthy, H. J., & Tong, A. (2021). A working partnership: a review of shared decision?making in nephrology. Nephrology, 26(11), 851-857.
Ayatollahi, H., & Zeraatkar, K. (2020). Factors influencing the success of knowledge management process in health care organizations: a literature review. Health Information & Libraries Journal, 37(2), 98-117.
Bligh, M. C., Kohles, J. C., & Yan, Q. (2018). Leading and learning to change: the role of leadership style and mindset in error learning and organizational change. Journal of Change Management, 18(2), 116-141.
Calic, G., Mosakowski, E., Bontis, N., & Helie, S. (2022). Is maximizing creativity good? The importance of elaboration and internal confidence in producing creative ideas. Knowledge Management Research & Practice, 20(5), 776-791.
Charband, Y., & Jafari Navimipour, N. (2018). Knowledge sharing mechanisms in the education: A systematic review of the state of the art literature and recommendations for future research. Kybernetes, 47(7), 1456-1490.
Chaudhuri, R., Chatterjee, S., & Vrontis, D. (2024). Adoption of blockchain technology in hospitality and tourism industry and sustainability performance: impact of technological turbulence and senior leadership support. EuroMed Journal of Business, 19(1), 62-83.
Chen, M., Zada, M., Khan, J., & Saba, N. U. (2022). How does servant leadership influence creativity? Enhancing employee creativity via creative process engagement and knowledge sharing. Frontiers in Psychology, 13, 947092.
Correa, V. C., Lugo-Agudelo, L. H., Aguirre-Acevedo, D. C., Contreras, J. A. P., Borrero, A. M. P., Patiño-Lugo, D. F., & Valencia, D. A. C. (2020). Individual, health system, and contextual barriers and facilitators for the implementation of clinical practice guidelines: a systematic metareview. Health research policy and systems, 18, 1-11.
El-Kassar, A.-N., Dagher, G. K., Lythreatis, S., & Azakir, M. (2022). Antecedents and consequences of knowledge hiding: The roles of HR practices, organizational support for creativity, creativity, innovative work behavior, and task performance. Journal of Business Research, 140, 1-10.
Ganguly, A., Talukdar, A., & Chatterjee, D. (2019). Evaluating the role of social capital, tacit knowledge sharing, knowledge quality and reciprocity in determining the innovation capability of an organization. Journal of Knowledge Management, 23(6), 1105-1135.
Ghani, B., Zada, M., Memon, K. R., Ullah, R., Khattak, A., Han, H., Ariza-Montes, A., & Araya-Castillo, L. (2022). Challenges and strategies for employee retention in the hospitality industry: A review. Sustainability, 14(5), 2885.
Graham, J. R., Grennan, J., Harvey, C. R., & Rajgopal, S. (2022). Corporate culture: Evidence from the field. Journal of financial economics, 146(2), 552-593.
Grover, V., Chiang, R. H., Liang, T.-P., & Zhang, D. (2018). Creating strategic business value from big data analytics: A research framework. Journal of Management Information Systems, 35(2), 388-423.
Hair Jr., J. F., Hult, G. T. M., Ringle, C., & Sarstedt, M. (2016). A Primer on Partial Least Squares Structural Equation Modeling (PLS-SEM). Thousand Oaks, CA: Sage Publications.
Hayat., R., S. Hussain S., Iqbal S.,. (2024). Impact of Socio-Economic Factors on Women’s Entrepreneurial Intention: The Moderating Role of Skill Development. International Journal of Contemporary Social Science, 3(3).
Hardy, C. A. (2019). The General Knowledge, Skill, and Experience Paradox. BCL Rev., 60, 2409.
Huang, Z., & Yuan, L. (2024). Enhancing learning and exploratory search with concept semantics in online healthcare knowledge management systems: An interactive knowledge visualization approach. Expert Systems with Applications, 237, 121558.
Hussain, S., Kampoowale, I., Sadia, H., & Hall, S. (2022). Linking organizational climate with Psychological capital: Organizational Innovative culture as moderator. J. Hum. Univ. Nat. Sci, 4, 18-30.
Hussain, S., Yousufi, M., & Iftikhar, H. (2022). China-Pakistan Economic Corridor: Geopolitical Dynamic in the US and South Asian Print Media. Dialogue (Pakistan), 17(4).
Idrees, H., Xu, J., & Haider, S. A. (2024). Impact of knowledge management infrastructure and processes on automobile manufacturing firm innovative performance through the mediating role of agile project management practice. Journal of Knowledge Management.
Imran, M. K., Ilyas, M., Aslam, U., & Fatima, T. (2018). Knowledge processes and firm performance: the mediating effect of employee creativity. Journal of Organizational Change Management, 31(3), 512-531.
Iqbal, A., Latif, F., Marimon, F., Sahibzada, U. F., & Hussain, S. (2019). From knowledge management to organizational performance: Modelling the mediating role of innovation and intellectual capital in higher education. Journal of Enterprise Information Management, 32(1), 36-59.
Joo, B.-K., Yim, J.-H., Jin, Y. S., & Han, S. J. (2023). Empowering leadership and employee creativity: the mediating roles of work engagement and knowledge sharing. European journal of training and development, 47(9), 881-899.
Karimah, R. N., Kusnanto, H., Lazuardi, L., Pertiwi, A. A., Istiono, W., Lusiantoro, L., & Idris, H. (2024). Information quality measurement model of diabetes management in primary healthcare: Confirmatory factor analysis. International Journal of Healthcare Management, 1-7.
Khan, N. A., & Khan, A. N. (2019). What followers are saying about transformational leaders fostering employee innovation via organizational learning, knowledge sharing and social media use in public organizations? Government Information Quarterly, 36(4), 101391.
Khan, S. A., Kaviani, M. A., J. Galli, B., & Ishtiaq, P. (2019). Application of continuous improvement techniques to improve organization performance: A case study. International Journal of Lean Six Sigma, 10(2), 542-565.
Kim, E.-J., & Park, S. (2020). Transformational leadership, knowledge sharing, organizational climate and learning: an empirical study. Leadership & Organization Development Journal, 41(6), 761-775.
Klaus-Rosi?ska, A., Walecka-Jankowska, K., & Zgrzywa-Ziemak, A. (2024). The significance of knowledge management processes for business sustainability: the role of sustainability-oriented projects. Humanities and Social Sciences, 31(1), 65-75.
Kun, M. (2022). Linkages between Knowledge Management Process and Corporate Sustainable Performance of Chinese SMEs: Mediating role of Frugal Innovation. Frontiers in Psychology, 1172.
Lee, Y., Mazzei, A., & Kim, J.-N. (2018). Looking for motivational routes for employee-generated innovation: Employees' scouting behavior. Journal of Business Research, 91, 286-294.
Mohsin, M., Shamsudin, M. N., Jaffri, N. R., Idrees, M., & Jamil, K. (2024). Unveiling the contextual effects of total quality management to enhance sustainable performance. The TQM Journal.
Mohsin, M., Zhu, Q., Wang, X., Naseem, S., & Nazam, M. (2021). The empirical investigation between ethical leadership and knowledge-hiding behavior in the financial service sector: a moderated-mediated model. Frontiers in Psychology, 12, 798631.
Muhammad, M., Muhammad, A. S., Li, N.-W., & Muhammad, M. K. (2019). Investigation of various factors affecting the coefficient of friction of yarn by using the Taguchi method. Industria Textila, 70(3), 211-215.
Muhammad, N., Robinson, D., & Nisar, M. (2019). The influence of Muslim marriages on entrepreneurial intentions of women entrepreneurs: Evidence from Pakistan. International Journal of Entrepreneurial Behavior & Research, 25(7), 1389-1409.
Naiwen, L., Wenju, Z., Mohsin, M., Rehman, M. Z. U., Naseem, S., & Afzal, A. (2021). The role of financial literacy and risk tolerance: an analysis of gender differences in the textile sector of Pakistan. Industria Textila, 72(3), 300-308.
Naseem, S., Fu, G. L., Mohsin, M., Aunjam, M. S., Rafiq, M. Z., Jamil, K., & Salamat, S. (2020). Development of an inexpensive functional textile product by applying accounting cost-benefit analysis. Industria Textila, 71(1), 17-22.
Naseem, S., Hu, X., Shi, J., Mohsin, M., & Jamil, K. (2023). Exploring the optical impact of information communication technology and economic growth on CO2 emission in BRICS countries. Optik, 273, 170339.
Nasifoglu Elidemir, S., Ozturen, A., & Bayighomog, S. W. (2020). Innovative behaviors, employee creativity, and sustainable competitive advantage: A moderated mediation. Sustainability, 12(8), 3295.
Nyame-Asiamah, F. (2020). Improving the ‘manager-clinician ’ collaboration for effective healthcare ICT and telemedicine adoption processes–a cohered emergent perspective. Information technology for development, 26(3), 525-550.
Ouakouak, M. L., & Ouedraogo, N. (2019). Fostering knowledge sharing and knowledge utilization: The impact of organizational commitment and trust. Business Process Management Journal, 25(4), 757-779.
Sa'adah, N., & Rijanti, T. (2022). The role of knowledge sharing, leader-member exchange (LMX) on organizational citizenship behavior and employee performance: an empirical study on public health center of pati 1, pati 2 and trangkil in central java. International Journal of Social and Management Studies, 3(1), 112-131.
Sahibzada, U. F., Latif, K. F., Xu, Y., & Khalid, R. (2020). Catalyzing knowledge management processes towards knowledge worker satisfaction: fuzzy-set qualitative comparative analysis. Journal of Knowledge Management, 24(10), 2373-2400.
Sarfraz, M., Naseem, S., & Mohsin, M. (2022). Adoption of renewable energy, natural resources with conversion information communication technologies and environmental mitigation: Evidence from G-7 countries. Energy Reports, 8, 11101-11111.
Sarfraz, M., Naseem, S., & Mohsin, M. (2023). Assessing the nexus of gross national expenditure, energy consumption, and information & communications technology toward the sustainable environment: Evidence from advanced economies. Sustainable Development, 31(4), 2826-2835.
Sensuse, D. I., Cahyaningsih, E., & Wibowo, W. C. (2015). Identifying knowledge management process of Indonesian government human capital management using analytical hierarchy process and Pearson correlation analysis. Procedia Computer Science, 72, 233-243.
Shehzad, M. U., Zhang, J., Dost, M., Ahmad, M. S., & Alam, S. (2024). Knowledge management enablers and knowledge management processes: a direct and configurational approach to stimulate green innovation. European Journal of Innovation Management, 27(1), 123-152.
Singh, J. B., Chandwani, R., & Kumar, M. (2018). Factors affecting Web 2.0 adoption: exploring the knowledge sharing and knowledge seeking aspects in health care professionals. Journal of Knowledge Management, 22(1), 21-43.
Sokó?, A., & Figurska, I. (2021). The importance of creative knowledge workers in a creative organization. Energies, 14(20), 6751.
Sonmez Cakir, F., & Adiguzel, Z. (2020). Analysis of leader effectiveness in organization and knowledge sharing behavior on employees and organization. Sage Open, 10(1), 2158244020914634.
Usai, A., Pironti, M., Mital, M., & Aouina Mejri, C. (2018). Knowledge discovery out of text data: a systematic review via text mining. Journal of knowledge management, 22(7), 1471-1488.
Ye, P., Liu, L., & Tan, J. (2022). Creative leadership, innovation climate and innovation behavior: the moderating role of knowledge sharing in management. European Journal of Innovation Management, 25(4), 1092-1114.
Zeb, A., Abdullah, N. H., Hussain, A., & Safi, A. (2020). Authentic leadership, knowledge sharing, and employees’ creativity. Management Research Review, 43(6), 669-690.
Abdullah, M. I., Huang, D., Sarfraz, M., Ivascu, L., & Riaz, A. (2021). Effects of internal service quality on nurses’ job satisfaction, commitment and performance: Mediating role of employee well?being. Nursing Open, 8(2), 607-619.
Abubakar, A. M., Elrehail, H., Alatailat, M. A., & Elçi, A. (2019). Knowledge management, decision-making style and organizational performance. Journal of Innovation & Knowledge, 4(2), 104-114.
Ahmad, F., & Karim, M. (2019). Impacts of knowledge sharing: a review and directions for future research. Journal of Workplace Learning, 31(3), 207-230.
Akdere, M., & Egan, T. (2020). Transformational leadership and human resource development: Linking employee learning, job satisfaction, and organizational performance. Human Resource Development Quarterly, 31(4), 393-421.
Al-Janabi, A. S. H., & Al-Mado, A. A. G. (2023). Knowledge Management in Integration with Business Intelligence Systems: A Descriptive Analytical Research1. International Journal of Research in Social Sciences and Humanities, 13(01), 18-33.
Al-Kurdi, O., El-Haddadeh, R., & Eldabi, T. (2018). Knowledge sharing in higher education institutions: a systematic review. Journal of Enterprise Information Management, 31(2), 226-246.
AlMazrouei, H., Zacca, R., & Mustafa, G. (2023). Mediating-moderating effect of employee creativity and team potency on expatriate innovative work behavior. International Journal of Organizational Analysis, 31(5), 1669-1693.
Alrashidi, S., Alenezi, W., Alrimali, A., & Alshammari, M. (2024). Exploring the leadership styles of nurse managers in Hail, Saudi Arabia: A cross-sectional analysis. Journal of Hospital Administration, 13(1).
Amir, N., McCarthy, H. J., & Tong, A. (2021). A working partnership: a review of shared decision?making in nephrology. Nephrology, 26(11), 851-857.
Ayatollahi, H., & Zeraatkar, K. (2020). Factors influencing the success of knowledge management process in health care organizations: a literature review. Health Information & Libraries Journal, 37(2), 98-117.
Bligh, M. C., Kohles, J. C., & Yan, Q. (2018). Leading and learning to change: the role of leadership style and mindset in error learning and organizational change. Journal of Change Management, 18(2), 116-141.
Calic, G., Mosakowski, E., Bontis, N., & Helie, S. (2022). Is maximizing creativity good? The importance of elaboration and internal confidence in producing creative ideas. Knowledge Management Research & Practice, 20(5), 776-791.
Charband, Y., & Jafari Navimipour, N. (2018). Knowledge sharing mechanisms in the education: A systematic review of the state of the art literature and recommendations for future research. Kybernetes, 47(7), 1456-1490.
Chaudhuri, R., Chatterjee, S., & Vrontis, D. (2024). Adoption of blockchain technology in hospitality and tourism industry and sustainability performance: impact of technological turbulence and senior leadership support. EuroMed Journal of Business, 19(1), 62-83.
Chen, M., Zada, M., Khan, J., & Saba, N. U. (2022). How does servant leadership influence creativity? Enhancing employee creativity via creative process engagement and knowledge sharing. Frontiers in Psychology, 13, 947092.
Correa, V. C., Lugo-Agudelo, L. H., Aguirre-Acevedo, D. C., Contreras, J. A. P., Borrero, A. M. P., Patiño-Lugo, D. F., & Valencia, D. A. C. (2020). Individual, health system, and contextual barriers and facilitators for the implementation of clinical practice guidelines: a systematic metareview. Health research policy and systems, 18, 1-11.
El-Kassar, A.-N., Dagher, G. K., Lythreatis, S., & Azakir, M. (2022). Antecedents and consequences of knowledge hiding: The roles of HR practices, organizational support for creativity, creativity, innovative work behavior, and task performance. Journal of Business Research, 140, 1-10.
Ganguly, A., Talukdar, A., & Chatterjee, D. (2019). Evaluating the role of social capital, tacit knowledge sharing, knowledge quality and reciprocity in determining the innovation capability of an organization. Journal of Knowledge Management, 23(6), 1105-1135.
Ghani, B., Zada, M., Memon, K. R., Ullah, R., Khattak, A., Han, H., Ariza-Montes, A., & Araya-Castillo, L. (2022). Challenges and strategies for employee retention in the hospitality industry: A review. Sustainability, 14(5), 2885.
Graham, J. R., Grennan, J., Harvey, C. R., & Rajgopal, S. (2022). Corporate culture: Evidence from the field. Journal of financial economics, 146(2), 552-593.
Grover, V., Chiang, R. H., Liang, T.-P., & Zhang, D. (2018). Creating strategic business value from big data analytics: A research framework. Journal of Management Information Systems, 35(2), 388-423.
Hair Jr., J. F., Hult, G. T. M., Ringle, C., & Sarstedt, M. (2016). A Primer on Partial Least Squares Structural Equation Modeling (PLS-SEM). Thousand Oaks, CA: Sage Publications.
Hayat., R., S. Hussain S., Iqbal S.,. (2024). Impact of Socio-Economic Factors on Women’s Entrepreneurial Intention: The Moderating Role of Skill Development. International Journal of Contemporary Social Science, 3(3).
Hardy, C. A. (2019). The General Knowledge, Skill, and Experience Paradox. BCL Rev., 60, 2409.
Huang, Z., & Yuan, L. (2024). Enhancing learning and exploratory search with concept semantics in online healthcare knowledge management systems: An interactive knowledge visualization approach. Expert Systems with Applications, 237, 121558.
Hussain, S., Kampoowale, I., Sadia, H., & Hall, S. (2022). Linking organizational climate with Psychological capital: Organizational Innovative culture as moderator. J. Hum. Univ. Nat. Sci, 4, 18-30.
Hussain, S., Yousufi, M., & Iftikhar, H. (2022). China-Pakistan Economic Corridor: Geopolitical Dynamic in the US and South Asian Print Media. Dialogue (Pakistan), 17(4).
Idrees, H., Xu, J., & Haider, S. A. (2024). Impact of knowledge management infrastructure and processes on automobile manufacturing firm innovative performance through the mediating role of agile project management practice. Journal of Knowledge Management.
Imran, M. K., Ilyas, M., Aslam, U., & Fatima, T. (2018). Knowledge processes and firm performance: the mediating effect of employee creativity. Journal of Organizational Change Management, 31(3), 512-531.
Iqbal, A., Latif, F., Marimon, F., Sahibzada, U. F., & Hussain, S. (2019). From knowledge management to organizational performance: Modelling the mediating role of innovation and intellectual capital in higher education. Journal of Enterprise Information Management, 32(1), 36-59.
Joo, B.-K., Yim, J.-H., Jin, Y. S., & Han, S. J. (2023). Empowering leadership and employee creativity: the mediating roles of work engagement and knowledge sharing. European journal of training and development, 47(9), 881-899.
Karimah, R. N., Kusnanto, H., Lazuardi, L., Pertiwi, A. A., Istiono, W., Lusiantoro, L., & Idris, H. (2024). Information quality measurement model of diabetes management in primary healthcare: Confirmatory factor analysis. International Journal of Healthcare Management, 1-7.
Khan, N. A., & Khan, A. N. (2019). What followers are saying about transformational leaders fostering employee innovation via organizational learning, knowledge sharing and social media use in public organizations? Government Information Quarterly, 36(4), 101391.
Khan, S. A., Kaviani, M. A., J. Galli, B., & Ishtiaq, P. (2019). Application of continuous improvement techniques to improve organization performance: A case study. International Journal of Lean Six Sigma, 10(2), 542-565.
Kim, E.-J., & Park, S. (2020). Transformational leadership, knowledge sharing, organizational climate and learning: an empirical study. Leadership & Organization Development Journal, 41(6), 761-775.
Klaus-Rosi?ska, A., Walecka-Jankowska, K., & Zgrzywa-Ziemak, A. (2024). The significance of knowledge management processes for business sustainability: the role of sustainability-oriented projects. Humanities and Social Sciences, 31(1), 65-75.
Kun, M. (2022). Linkages between Knowledge Management Process and Corporate Sustainable Performance of Chinese SMEs: Mediating role of Frugal Innovation. Frontiers in Psychology, 1172.
Lee, Y., Mazzei, A., & Kim, J.-N. (2018). Looking for motivational routes for employee-generated innovation: Employees' scouting behavior. Journal of Business Research, 91, 286-294.
Mohsin, M., Shamsudin, M. N., Jaffri, N. R., Idrees, M., & Jamil, K. (2024). Unveiling the contextual effects of total quality management to enhance sustainable performance. The TQM Journal.
Mohsin, M., Zhu, Q., Wang, X., Naseem, S., & Nazam, M. (2021). The empirical investigation between ethical leadership and knowledge-hiding behavior in the financial service sector: a moderated-mediated model. Frontiers in Psychology, 12, 798631.
Muhammad, M., Muhammad, A. S., Li, N.-W., & Muhammad, M. K. (2019). Investigation of various factors affecting the coefficient of friction of yarn by using the Taguchi method. Industria Textila, 70(3), 211-215.
Muhammad, N., Robinson, D., & Nisar, M. (2019). The influence of Muslim marriages on entrepreneurial intentions of women entrepreneurs: Evidence from Pakistan. International Journal of Entrepreneurial Behavior & Research, 25(7), 1389-1409.
Naiwen, L., Wenju, Z., Mohsin, M., Rehman, M. Z. U., Naseem, S., & Afzal, A. (2021). The role of financial literacy and risk tolerance: an analysis of gender differences in the textile sector of Pakistan. Industria Textila, 72(3), 300-308.
Naseem, S., Fu, G. L., Mohsin, M., Aunjam, M. S., Rafiq, M. Z., Jamil, K., & Salamat, S. (2020). Development of an inexpensive functional textile product by applying accounting cost-benefit analysis. Industria Textila, 71(1), 17-22.
Naseem, S., Hu, X., Shi, J., Mohsin, M., & Jamil, K. (2023). Exploring the optical impact of information communication technology and economic growth on CO2 emission in BRICS countries. Optik, 273, 170339.
Nasifoglu Elidemir, S., Ozturen, A., & Bayighomog, S. W. (2020). Innovative behaviors, employee creativity, and sustainable competitive advantage: A moderated mediation. Sustainability, 12(8), 3295.
Nyame-Asiamah, F. (2020). Improving the ‘manager-clinician ’ collaboration for effective healthcare ICT and telemedicine adoption processes–a cohered emergent perspective. Information technology for development, 26(3), 525-550.
Ouakouak, M. L., & Ouedraogo, N. (2019). Fostering knowledge sharing and knowledge utilization: The impact of organizational commitment and trust. Business Process Management Journal, 25(4), 757-779.
Sa'adah, N., & Rijanti, T. (2022). The role of knowledge sharing, leader-member exchange (LMX) on organizational citizenship behavior and employee performance: an empirical study on public health center of pati 1, pati 2 and trangkil in central java. International Journal of Social and Management Studies, 3(1), 112-131.
Sahibzada, U. F., Latif, K. F., Xu, Y., & Khalid, R. (2020). Catalyzing knowledge management processes towards knowledge worker satisfaction: fuzzy-set qualitative comparative analysis. Journal of Knowledge Management, 24(10), 2373-2400.
Sarfraz, M., Naseem, S., & Mohsin, M. (2022). Adoption of renewable energy, natural resources with conversion information communication technologies and environmental mitigation: Evidence from G-7 countries. Energy Reports, 8, 11101-11111.
Sarfraz, M., Naseem, S., & Mohsin, M. (2023). Assessing the nexus of gross national expenditure, energy consumption, and information & communications technology toward the sustainable environment: Evidence from advanced economies. Sustainable Development, 31(4), 2826-2835.
Sensuse, D. I., Cahyaningsih, E., & Wibowo, W. C. (2015). Identifying knowledge management process of Indonesian government human capital management using analytical hierarchy process and Pearson correlation analysis. Procedia Computer Science, 72, 233-243.
Shehzad, M. U., Zhang, J., Dost, M., Ahmad, M. S., & Alam, S. (2024). Knowledge management enablers and knowledge management processes: a direct and configurational approach to stimulate green innovation. European Journal of Innovation Management, 27(1), 123-152.
Singh, J. B., Chandwani, R., & Kumar, M. (2018). Factors affecting Web 2.0 adoption: exploring the knowledge sharing and knowledge seeking aspects in health care professionals. Journal of Knowledge Management, 22(1), 21-43.
Sokó?, A., & Figurska, I. (2021). The importance of creative knowledge workers in a creative organization. Energies, 14(20), 6751.
Sonmez Cakir, F., & Adiguzel, Z. (2020). Analysis of leader effectiveness in organization and knowledge sharing behavior on employees and organization. Sage Open, 10(1), 2158244020914634.
Usai, A., Pironti, M., Mital, M., & Aouina Mejri, C. (2018). Knowledge discovery out of text data: a systematic review via text mining. Journal of knowledge management, 22(7), 1471-1488.
Ye, P., Liu, L., & Tan, J. (2022). Creative leadership, innovation climate and innovation behavior: the moderating role of knowledge sharing in management. European Journal of Innovation Management, 25(4), 1092-1114.
Zeb, A., Abdullah, N. H., Hussain, A., & Safi, A. (2020). Authentic leadership, knowledge sharing, and employees’ creativity. Management Research Review, 43(6), 669-690.
Published
2024-11-19
How to Cite
Alshammary, F. M., & Ali, D. A. (2024). Impact of Knowledge Management Process on Employee Performance: Employee Creativity as Mediator. Journal of Economics and Behavioral Studies, 16(3(J), 14-25. https://doi.org/10.22610/jebs.v16i3(J).4264
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Research Paper
Copyright (c) 2024 Faiz Mayah Alshammary, Dhakir Abbas Ali
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