Antecedents of Supply Chain Performance: A Case of Food Retail Industry
Keywords:
Food retail, buyer-supplier trust, buyer-supplier commitment, supply chain relationship longevity, commitment- trust theory
Abstract
Food retail industry plays an important part in gross domestic product (GDP). Buyers and suppliers in this industry work in collaboration with each other to achieve an optimal supply chain performance. The purpose of this study is to investigate the drivers of supply chain performance in the food retail industry in Gauteng province. These drivers are known as buyer- supplier trust (BST), buyer- supplier commitment (BSC) and supply chain relationship longevity (RL). This study adopted a quantitative method where a questionnaire was used to collect data from 429 food retailers in the Gauteng province. The study used a convenience sampling technique to select respondents. The Statistical Package for the Social Sciences (SPSS) 24.0 and Smart PLS were used to assist in the data analysis. The results of the research revealed that buyersupplier trust, buyer- supplier commitment and RL have a strong, positive and important impact on supply chain performance. Based on the results of this study, it can be concluded that to achieve supply chain performance, business’s operators should develop a significant relationship based on trust, commitment and relationship longevity. Furthermore, the results of this study provide useful insights on how businesses should benefit from trust, commitment and relationship longevity as well as how to improve supply chain performance. Practical and theoretical contributions, implications and recommendations are provided.
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References
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Tungjitjarurn, W., Suthiwartnarueput, K. & Pornchaiwisesku, L, P. (2012). The impact of supplier development on supplier performance: The role of buyer supplier commitment, Thailand. European Journal of Business and Management, 4(16), 183 - 194. Vera, S. J. & Rozida, J. J. (2016). Correlation between obesity, diet, physical activity and sedentary behavior among school -aged children and young adolescents in Macedonia. Journal of Nutritional Disorders & Therapy, 1, 1 - 2. Wagner, S. M., Coley, L. S. & Lindemann, E. (2011). Effects of suppliers’ reputation on the future of buyer supplier relationships: The mediating roles of outcome fairness and trust. Journal of Supply Chain Management, 47(2), 29 - 48. Wang, S., Chang, S. & Wang, R. (2009). Assessment of supplier performance based on product- development strategy by applying multi-granularity linguistic term sets. Omega, 37(1), 215 - 226. Williams, C. (2013). Effective management. 6th ed. Canada: Cengage Learning. Xiao, X., Zheng, X., Pan, W. & Xie, X. (2010). Trust, relationship commitment and cooperative performance: Supply chain management. Chinese Management Studies, 4(3), 231 - 243. Yeung, J. H. Y., Selen, W., Zhang, M. & Huo, B. (2009). The effects of trust and coercive power on supplier integration. International Journal of Production Economics, 120(1), 66 - 78. Zelbst, P. J., Green, K. W., Baker, G. & Sower, V. E. (2010). RFID utilization and information share impact supply chain performance. The Journal of Business and Industrial Marketing, 25 (8), 582 - 589. Ziaullah, M., Feng, Y. & Akhter, S. N. (2015). The synergistic and complementary effects of supply chain justice and integration practices on supply chain performance: A conceptual framework and research propositions. South African Journal of Economic and Management Sciences, 18(4), 519 - 533. Ziggers, G. W. & Henseler, J. (2016). The reinforcing effect of a firm's customer orientation and supply- base orientation on performance. Industrial Marketing Management, 52, 18 - 26.
Published
2018-07-19
How to Cite
Ngouapegne, C. N. M., & Chinomona, E. (2018). Antecedents of Supply Chain Performance: A Case of Food Retail Industry. Journal of Economics and Behavioral Studies, 10(3(J), 23-36. https://doi.org/10.22610/jebs.v10i3.2313
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Research Paper
Copyright (c) 2018 Chriss Narick Mangoukou Ngouapegne, Elizabeth Chinomona
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